HT1766 My Ipad shows a USB cable and Itunes logo. My Ipad will not work
My Ipadshows a Itunes logo and A picture of a USB cable and will not work. What do I do?
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Similar Messages
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I have just downloaded the latest update for itunes and now my ipod is not recognised and my ipod is showing a usb cable and itunes logo please help me.
Try the troubleshooting here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
My ipad won't charge. All I get is picture of white USB cable and iTunes Logo.
My ipad won't charge. I must admit, I did use it until there was only 2% power left and then went and plugged directly into power and not through PC... but it won't charge. All I get is picture of white USB cable, an arrow and the iTunes Logo. I have turned off and on again as previous posts but all I get is the picture of the USB cable, arrow and iTunes logo. Please help...
I have been relatively patient - 3 hours on charge but all it does is show picture of USB cable and itunes logo. It it were charging you would think that a picture of the charge would come up to indicate status of charge - wouldn't you think?
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Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off and is no longer recognized by itunes.
thank you for your help.Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
when i finished downloading a usb cable and itunes logo appered so i plugged it in the itunes and it said i should take it out from recovery by restoring it.it took 3 hours but at last it didnt download what should i do?
Try holding the home and lock buttons until the iPad reboots. If it does not start up normally, then you will have to restore. To avoid any longer downloads, go to here: http://www.ipswdownloader.com/download-ipad-ipsw-files.php
and look for your iPad and download the latest firmware. When done downloading, make sure the file is in a easy place to get to. Then, go on iTunes and connect your iPad. Hold your shift key, and press restore. Locate the .ipsw firmware and restore. Make sure no programs are open during the restore proccess as it may interfere. -
I just updated my phone and it is now stuck with usb cable and itunes logo and itunes on my computer says I have to restore. Can I get my phone working again without loosing my photos?
There is no other way than to plug into a computer to restore the phone. You can use another computer to do so, but in case you did not back up to iCloud your data and settings will be gone.
Follow this article to connect in recovery mode:
iOS: Unable to update or restore -
my iPod touch was frozen for a several hours and whe i hooked it up to iTunes, it has the USb cable and iTunes logo. ITunes says i need to unlock my iPod, but i can't do that if it has the logos and stuff...what do i do?
See Here
http://support.apple.com/kb/HT1808 -
My screen shows a USB cord and itunes logo
what does a USB cord and itunes logo mean on my screen
It means AppleTV software has a problem such as corruption - the unit will not start and it's asking you to acquire a microUSB cable (eg some portable external drives), hook up AppleTV to computer using this lead alone and restore the firmware on the unit to current shipping version.
AC -
Dear users,
I have bought an Ipad 2, but the person who brought it didnt bring the manual books so I am having to rely on the online manual. I am falining to have it work.
When I turn on the Ipad, I get a screen with an image of the USB Port cable and the iTunes. I have downloaded the iTunes on my PC and executed it, but I have falied to know what to do next. Please do help.This explains it you you.
http://support.apple.com/kb/HT4053
You have to connect the iPad to your computer with the supplied cord and be running iTunes on the computer. You need the latest version of iTunes which you seem to have - but read the article. -
why is my ipod touch showing a picture of an usb cord and itunes logo?
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My Ipod touch only shows a usb wire and itunes symbol when i turn it on. it does not show up on my itunes or in my computer. ive tried the troubleshooting stuff(reseting the ipod, reinstalling the newest itunes, restarting the computer) and nothing has changed. my ipod shuffle connects to my itunes just fine though.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
I just received my iPad2 today. When I turned it on it only showed a USB cable and the iTunes icon. What does this mean?
The first thing that needs to be done with a new iPad is to activate it by connecting it to a computer running iTunes (version 10.2 +).
Getting Started guide : http://support.apple.com/kb/HT4053
The iPad manual, which also has a chapter on getting started can be downloaded from here : http://support.apple.com/manuals/#ipad -
I tried to update my 4s to the latest ios6. itunes came back and said there was an unexpected error. the screen on the phone is hung showing a usb cable and an arrow pointing to the itunes icon. itunes does not see the phone as being plugged into my computer. I restarted itunes, no difference. I can't seem to reset the phone. It comes up with the apple icon and then goes back to the usb plug screen. I'm totally hosed right now!!!
Error 1604:
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
From Apple Support page >
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
My phone crashed and has an icon showing a usb cable and the itunes emblem. when I connect to itunes it does not recognize my phone and treats it as just iphone. when I try to restore about 9 to 10 minutes into the restore the phone turns off and then on and then loses the connection with itunes and at the end of the download it just asks me to restore it again.
Be prepared to lose everything on your iPhone but it should be backed up in iTunes so you can restore from your backup.
Try Recovery Mode... http://support.apple.com/kb/HT1808 -
When my iphone was updating it operating software, the USB cable came out of the port. Now the screen will only show the USB cable and the itunes icon. It is not recognized by the itunes store. I unintalled the USB driver for the iphone, but it still does not work. I have turned off the phone and performed a reset.
Try another Reset, hold both Home and Power buttons until the iPhone restarts. This usually takes about 10 seconds of holding both buttons. If still problem you should Restore your iPhone with iTunes on computer. Here are simple steps. Open iTunes on computer. Connect iPhone to computer. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Click Restore Button of iTunes.
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