HT1766 My ipad was in the middle of downloading videos to my computer and now it is hung with the itunes logo and a picture of a connector in the middle of the screen. What should I do?
I was downloading videos from my IPAD and an error occurred. My ipad froze with a picture of the itunes logo and a connector in the middle of the screen. What can I do?
You are in Recovery Mode; follow the instructions to recover iPad.
http://support.apple.com/kb/ht4097
Similar Messages
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My phone is plugged in and the screen shows the power cord connector and arrow and the iTunes logo. I have made sure the plug is in and power on. Touching the screen does nothing. I have turned it off and back on I get an apple pic then back to the iTunes logo pic, arrow and plug....
I installed new update and have had the connect to iTunes all day. I got home connected to iTunes and it said my phone couldn't be updated it needed restored to factory settings. I was reluctant to lose everything so I ignored this and clicked update. After it installed it said to restore again. Again I ignored it and this time it updated my phone and my phone turned back on with everything there.
So glad I ignored the previous messages asking me to restore! You could try this if you have iTunes and don't want it restored to factory settings. -
I was updating my iPhone 4 to 6.1 and it froze. It has an iTunes logo and picture of a usb port on the screen. It gave me the option to restore settings, which I don't want to do. Now the phone is frozen. Any ideas how to get the phone back?
Im sorry to hear that. You need to restore like brad said.
But you can restore from a latest backup from itunes after restore. I hope you had a recent backup made.
Here is a link to help
http://support.apple.com/kb/HT1808 -
I received a notice to update my ipad to the latest version of ios7 and when I did the ipad froze with a itune logo and an ipad connector image on the screen..i have turned it off several times but it remains frozen. anyone help with this?
Unfortunately, your iPad went into recovery mode and must be restored now. There is no getting around this. You need to use iTunes to do this as well. Read this for more instructions.
If you can't update or restore your iOS device - Apple Support -
My iphone5 was accidentally disconnected while updating OS8.2 in my MacBook Pro and now it's stuck with an apple logo on its screen and won't turn on or off. What should I do?
Connect to iTunes and restore. If you have difficulty, you may have to put the device into Recovery Mode. See the instructions in this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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I tried to update my iphone,,ran downstairs ot garden since it took 30 minutes. I cam e back with an itunes logo and plug on the front cannot use my phone or call it....apple's store in tampa is close...I will probably get in a car accident on my way to the store 1 hour and 30 minutes away after I get pulled over for speeding after I get a flat tire(;
Hello hstacy
Check out the articles below to troubleshoot issues with resolving issue with issues updating your iPhone. If you are having issues with it not being seen, pick one of the two articles that goes with the type of computer you have.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G. -
I downloaded latest software on iphone 4 and installed new software on my imac (snow leopard 8.6)and now phone not synching with new itunes. Itunes does recognize the phone but the itunes is totally different now. It doesn't look anything like the previous vesions. I can't even find a tab for synching. very strange. any help is appriciated.
iTunes 10.7 is compatible with Snow Leopard.
You can download it here: http://www.apple.com/itunes/ -
I have ipod touch 4G . While updating O/S it stopped in between and now it only shows crashed apple symbol. It is neither turning off nor able to go to main screen. what I see is only crashed apple symbol. What to do?
Download RecBoot and see if that will kick it into recovery mode, so your computer sees it and you can do a restore.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD -
I tried to update my iPhone 4 with the new Apple iOS7. Now my phone is locked with an iTunes icon and my recharger icon. I can't turn it on or get into anything. I can't even receive calls on my phone. HELP!
Same thing happend to my Girlfriend, you will have to connect to the computer and snyc with iTunes. Make sure you update your iTunes software. we had to click on "Restore iphone...". phone updated and she lost everything on phone , we then tried to get everything back and only thing we got was her apps . Good luck hope everything turns out better then us. .
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My itunes is not showing any of the podcasts I download past may 8th. Is there something wrong with my itunes?
Seconding this -- no podcasts have updated past May 8th. What is going on Apple?!?
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Ipod erased all songs and now won't sync with my itunes, what's up?
Yeah everything was fine till I tried to sync it with my itunes and all the songs just vanished and now I can't get it to sync up.
Have you tried performing a restore on the iPod?
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My ipad 2 was being updated to ios 6.1.3 and when it rebooted it went to recovery mode. I want my ipad 2 back with or without my files.Please help
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
Tried resetting default setting via Firefox Safemode. Didnt work. Any suggestions.?
My situation is 2 home computers (Windows XP) sharing 1 modem, but have their own apps. Mozilla on the other computer is fine. Just this one which Bearshare was downloaded to.
It took over the Homepage in IE too, but I was able to change it using Internet Options.
The message which comes up when I try to change the Homepage is "An attempt to change the homepage has been blocked"
TksYou only get an alert stating "An attempt to change the homepage has been blocked" if you have security software or an extension that is protecting against such a change. Firefox doesn't do that by itself. If starting in [[Safe mode]] didn't help then that only leaves security software, so you need to look to see how you can allow a home page change.
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Trying to set up my old iphone 3g for dad i went to update it and then it said it needed recovering so i did now its saying recover cant be made and everytime i turn it on its stuck on connect to itunes screen bought the phone a while back can someone please help.
does it give you a error message or just puts you through a loop
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just bought an ipad2. all i see is a picture of a plug when i turn it on , no icons. How do I get to the main page
Getting started guide here http://support.apple.com/kb/HT4053 . There is also a getting started section in the manual which can be downloaded from here http://support.apple.com/manuals/#IPAD
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