HT1766 My iPhone and my computer both tell me I have never backed up my iPhone to iCloud, when I have numerous times. I get this message: Your Phone has never been backed up to iCloud. Today at 3:11pm. Even after I run 'backup now'
I have recently been experiencing problems with my iPhone and iCloud backup. My iPhone tells me I have not backed it up to iCloud in over 4 weeks, when in actually it was 2 days ago. So I plug my phone into my laptop and click - 'Back up to iCloud'. It runs and when complete, it tells me 'Your iPhone has never been backed up to iCloud.' Even I after I have just completed the function.
Can someone help shed light on what the problem is?
To backup to iCloud, you actually backup on your phone, not your computer. To backup to iCloud, you MUST be connected to wifi. While on wifi, go to Settings> iCloud (sign into iCloud if you haven't yet)> Sorage & Backup> Backup Now. You get 5GB of complimentary iCloud storage. For most people, that's enough. iCloud backup stores app data (game progress, login, etc), contacts, calendars, notes, and photos. The apps themselves and your music can be retrieved in the iTunes and app stores for free again by going to the purchased area.
Hope this helps!
Similar Messages
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We moved and our address has changed. Also our AMEX card identity has been stolen twice and AMEX has changed our number and security code twice already. Now i am trying to edit my account at Itunes. Every time I try to edit our account at Itunes, I get this message: "YOUR SESSION HAS TIMED OUT. TRY AGAIN" Anything i am doing wrong? How do I get to the accounting department without getting this message?
ThanksI am having this problem too. I recently changed ISP b/c I wanted the iPhone, so I had to update my iTunes username to my Gmail account.
In fact, I logged in HERE using it as my new Apple Id... so it works!
But for some **** reason that is driving me nuts my iPhone will not connect to the iTunes store using my new Apple Id. It keeps saying my email has changed or is invalid and asks me to sign in to change it. So I do that, and it lets me in USING MY NEW Apple ID!!!! Then I go back out to the buy the App and the madness starts all over.
Come on Apple, do you want me to buy your apps, or what? -
if I click Upgrade, will I lose my photos (over 10,000).
OT is correct. I was a little freaked by that message a few days ago... especially after spending time reading people's freak outs about access to data after making the iCloud switch. But since I had a backup copy on two other drives, I went for it because I could see no alternative.
Update went through, and all my photos are still there -
I have an iphone 2g unlocked for tmobile. For the past 2 years it has worked fine then out of no where I get this message "your selected cellular network is no longer available" and the service cuts in and out all day. It can't find tmobile on my phone for some reason but for 2 years previous it could no problem? tmobile says it is a problem with my phone and not their service.
Any ideas what to do?I would just explain that this just started happening, that nothing has changed on the phone, that it is an original iPhone and I wondered if they are implementing a change in coverage with their Edge network in my area.
If you restore your phone, you will be given an option to back up your phone at the beginning of the process (see step 6 here: http://support.apple.com/kb/HT1414). You will be given the option to restore to that backup at the end of the restore process. Your messages are stored in the backup so restoring to the backup will return the messages to your phone. Be sure to import your photos and videos to your computer (see http://support.apple.com/kb/HT4083) and back up your contacts somewhere before restoring your phone as these sometimesget lost in the restore process. -
I have a iPhone 5C and a PC with Windows Vista.I did pair my phone thru Bluetooth but when I try to connect I get this message:"error establishing connection" What is the reason of this?
Go into Settings>Messages>Send and Receive and make sure that your phone number is checked and iMessage reads as activated. Remove the checkmark from the email address and make sure that only the phone number if checked. It should appear grayed out, but should still have a checkmark. If the phone number does not have a checkmark, then turn off iMessage, wait a few moments and then turn iMessage back on and make sure that it activates.
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First time on here... so not sure if doing correctly.
I'm tryng to download icloud control panel to my PC (have Windows 7 - so should be ok). I only get so far - 2 times I've tried it. Keep getting message:
The installer encountered errors before iCloud Control Panel 2.1.2 could be configured.
Your system has not been modified. To retry these operations at a later time, please run the installer again.
huh?As I mentioned before you need to start the iTunes installation, then do NOT allow it to complete. In other words go all the way to the point that the installer extract the installation files, then STOP right there.
Now look for the temp folder and the files I mentioned in my initial posting. If you don't find the temp folder it may be because you have "Do not show hidden files and folder" selected under "View Tab" in the "Folder Options". You may need to unselec it. If you don't know about hidden files and folders in Windows XP take a look here: http://txpress.blogspot.com/2007/05/show-hidden-filesfolders-in-windows.html
Another possibility is that you may have a different path for your temp folders. To find out where you temp folders are located please do the following:
- Right click on "my computer"
- Select the "Advanced" tab
- Click on "Environment Variables"
Then look for the path for both variables "TEMP" and "TMP" take note of the path and check them out.
Or you may just go to a DOS Prompt and type the following commands:
1 - %temp% and hit enter
2 - %tmp% and hit enter
to both of these commands you will get a reply such as:
'c:\temp' is not recognized as an internal or external command, operable program or bath files.
So by looking at the reply you can see that my temp folder is c:\temp
The above is the temp folder on my machine which I've customized to my own use. Your machine may be different.
I suggest you check for the iTunes temp folder inside both your temp folders locations "TEMP" and "TMP" as they may be in different locations.
IMPORTANT NOTE: If you allow the iTunes installation to complete you will NOT SEE the iTunes temp folder and files because it will be deleted as soon as iTunes processes the installation.
Hope it helps. -
my phone is locked with a pop up box that says my phone has not been backed up within so many days but its froze. it wont let me click off the box or even shut the phone off! help pls
Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable. -
Hey, was clearing out files from Macintosh and when i open system preferences i get this message..
Process: System Preferences [725]
Path: /Applications/System Preferences.app/Contents/MacOS/System Preferences
Identifier: com.apple.systempreferences
Version: 7.0 (7.0)
Build Info: SystemPrefsApp-1750100~19
Code Type: X86-64 (Native)
Parent Process: launchd [92]
Date/Time: 2012-01-07 16:35:08.594 +0000
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 201694 sec
Crashes Since Last Report: 56
Per-App Interval Since Last Report: 1892 sec
Per-App Crashes Since Last Report: 56
Anonymous UUID: 41AC60CC-2BEC-4643-A939-B4FC5890ACD5
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 3
Application Specific Information:
abort() called
objc[725]: garbage collection is ON
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSCFArray insertObject:atIndex:]: attempt to insert nil'
*** Call stack at first throw:
0 CoreFoundation 0x00007fff855b0784 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff86dc7f03 objc_exception_throw + 45
2 CoreFoundation 0x00007fff855b05a7 +[NSException raise:format:arguments:] + 103
3 CoreFoundation 0x00007fff855b0534 +[NSException raise:format:] + 148
4 Foundation 0x00007fff81257e7e -[NSCFArray insertObject:atIndex:] + 119
5 System Preferences 0x0000000100004f71 0x0 + 4294987633
6 System Preferences 0x0000000100004671 0x0 + 4294985329
7 System Preferences 0x00000001000021bb 0x0 + 4294975931
8 System Preferences 0x0000000100001f87 0x0 + 4294975367
9 System Preferences 0x0000000100001ef1 0x0 + 4294975217
10 libSystem.B.dylib 0x00007fff80088d64 _dispatch_call_block_and_release + 15
11 libSystem.B.dylib 0x00007fff800678d2 _dispatch_queue_drain + 251
12 libSystem.B.dylib 0x00007fff80067734 _dispatch_queue_invoke + 57
13 libSystem.B.dylib 0x00007fff800672de _dispatch_worker_thread2 + 252
14 libSystem.B.dylib 0x00007fff80066c08 _pthread_wqthread + 353
15 libSystem.B.dylib 0x00007fff80066aa5 start_wqthread + 13
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff8004cd92 semaphore_signal_trap + 10
1 libobjc.A.dylib 0x00007fff86dcadaa lookUpMethod + 314
2 libobjc.A.dylib 0x00007fff86dc2faa objc_msgSend + 198
3 com.apple.AppKit 0x00007fff81f6b8c7 _NSToolbarMetricsLoadCustom + 53
4 com.apple.AppKit 0x00007fff81f6b76f -[NSToolbar _setToolbarViewWindow:] + 103
5 com.apple.AppKit 0x00007fff81f6b5ab -[NSWindow setToolbar:] + 403
6 com.apple.systempreferences 0x00000001000032dd 0x100000000 + 13021
7 com.apple.systempreferences 0x0000000100003023 0x100000000 + 12323
8 com.apple.Foundation 0x00007fff81261ad5 _nsnote_callback + 167
9 com.apple.CoreFoundation 0x00007fff85557fd0 __CFXNotificationPost + 1008
10 com.apple.CoreFoundation 0x00007fff85544548 _CFXNotificationPostNotification + 200
11 com.apple.Foundation 0x00007fff81258a36 -[NSNotificationCenter postNotificationName:object:userInfo:] + 101
12 com.apple.AppKit 0x00007fff81f5244a -[NSApplication _postDidFinishNotification] + 100
13 com.apple.AppKit 0x00007fff81f5237f -[NSApplication _sendFinishLaunchingNotification] + 66
14 com.apple.AppKit 0x00007fff8201d35d -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 219
15 com.apple.AppKit 0x00007fff8201cfd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
16 com.apple.Foundation 0x00007fff812900d6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
17 com.apple.Foundation 0x00007fff8128ff06 _NSAppleEventManagerGenericHandler + 114
18 com.apple.AE 0x00007fff858a132b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
19 com.apple.AE 0x00007fff858a1224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
20 com.apple.AE 0x00007fff858a112b aeProcessAppleEvent + 210
21 com.apple.HIToolbox 0x00007fff8520a619 AEProcessAppleEvent + 48
22 com.apple.AppKit 0x00007fff81f22095 _DPSNextEvent + 1191
23 com.apple.AppKit 0x00007fff81f21801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
24 com.apple.AppKit 0x00007fff81ee768f -[NSApplication run] + 395
25 com.apple.AppKit 0x00007fff81ee03b0 NSApplicationMain + 364
26 com.apple.systempreferences 0x0000000100001cf4 0x100000000 + 7412
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff80065c0a kevent + 10
1 libSystem.B.dylib 0x00007fff80067add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff800677b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff800672de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff80066c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff80066aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff80066a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff80066e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff80066aa5 start_wqthread + 13
Thread 3 Crashed:
0 libSystem.B.dylib 0x00007fff800bf9ce __semwait_signal_nocancel + 10
1 libSystem.B.dylib 0x00007fff800bf8d0 nanosleep$NOCANCEL + 129
2 libSystem.B.dylib 0x00007fff8011c3ce usleep$NOCANCEL + 57
3 libSystem.B.dylib 0x00007fff8013ba00 abort + 93
4 libstdc++.6.dylib 0x00007fff85d055d2 __tcf_0 + 0
5 libobjc.A.dylib 0x00007fff86dcbb39 _objc_terminate + 100
6 libstdc++.6.dylib 0x00007fff85d03ae1 __cxxabiv1::__terminate(void (*)()) + 11
7 libstdc++.6.dylib 0x00007fff85d03b16 __cxxabiv1::__unexpected(void (*)()) + 0
8 libstdc++.6.dylib 0x00007fff85d03bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
9 libobjc.A.dylib 0x00007fff86dc7fa2 object_getIvar + 0
10 com.apple.CoreFoundation 0x00007fff855b05a7 +[NSException raise:format:arguments:] + 103
11 com.apple.CoreFoundation 0x00007fff855b0534 +[NSException raise:format:] + 148
12 com.apple.Foundation 0x00007fff81257e7e -[NSCFArray insertObject:atIndex:] + 119
13 com.apple.systempreferences 0x0000000100004f71 0x100000000 + 20337
14 com.apple.systempreferences 0x0000000100004671 0x100000000 + 18033
15 com.apple.systempreferences 0x00000001000021bb 0x100000000 + 8635
16 com.apple.systempreferences 0x0000000100001f87 0x100000000 + 8071
17 com.apple.systempreferences 0x0000000100001ef1 0x100000000 + 7921
18 libSystem.B.dylib 0x00007fff80088d64 _dispatch_call_block_and_release + 15
19 libSystem.B.dylib 0x00007fff800678d2 _dispatch_queue_drain + 251
20 libSystem.B.dylib 0x00007fff80067734 _dispatch_queue_invoke + 57
21 libSystem.B.dylib 0x00007fff800672de _dispatch_worker_thread2 + 252
22 libSystem.B.dylib 0x00007fff80066c08 _pthread_wqthread + 353
23 libSystem.B.dylib 0x00007fff80066aa5 start_wqthread + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff80066a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff80066e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff80066aa5 start_wqthread + 13
Thread 5: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x00007fff8004cd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8004d3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8554b902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff8554ad8f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff812ea807 -[NSConcreteTask waitUntilExit] + 230
5 ....frameworks.preferencepanes 0x0000000100030f51 -[NSPrefPanesCenter _checkHWForPreferences:] + 233
6 libSystem.B.dylib 0x00007fff80088d64 _dispatch_call_block_and_release + 15
7 libSystem.B.dylib 0x00007fff800672d1 _dispatch_worker_thread2 + 239
8 libSystem.B.dylib 0x00007fff80066c08 _pthread_wqthread + 353
9 libSystem.B.dylib 0x00007fff80066aa5 start_wqthread + 13
Thread 3 crashed with X86 Thread State (64-bit):
rax: 0x000000000000003c rbx: 0x0000000100703760 rcx: 0x0000000100703718 rdx: 0x0000000000000001
rdi: 0x0000000000000c03 rsi: 0x0000000000000000 rbp: 0x0000000100703750 rsp: 0x0000000100703718
r8: 0x0000000000000000 r9: 0x0000000000989680 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x00007fff826315d8 r15: 0x00000002000a61c0
rip: 0x00007fff800bf9ce rfl: 0x0000000000000247 cr2: 0x0000000103013600
Binary Images:
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0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <63B47435-46CF-3D2D-F7F4-7FE77DEEFE06> /usr/lib/dyld
0x7fff8004b000 - 0x7fff8004bff7 com.apple.Carbon 150 (152) <B72D29DB-3787-26D1-E842-7AF12F179A83> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x7fff81ed4000 - 0x7fff81ed7ff7 libCoreVMClient.dylib ??? (???) <E03D7C81-A3DA-D44A-A88A-DDBB98AF910B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff81ed8000 - 0x7fff81eddfff libGFXShared.dylib ??? (???) <1D0D3531-9561-632C-D620-1A8652BEF5BC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
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0x7fff86440000 - 0x7fff864f0fff edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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0x7fff87e59000 - 0x7fff87e68fef com.apple.opengl 1.6.13 (1.6.13) <516098B3-4517-8A55-64BB-195CDAA5334D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff87e69000 - 0x7fff87eb8fef libTIFF.dylib ??? (???) <1E2593D1-A7F6-84C6-DF8F-0B46AE445926> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff87ecb000 - 0x7fff88153fef com.apple.security 6.1.2 (55002) <015C9A08-3D07-9462-8E91-DB1924349621> /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x7fff88272000 - 0x7fff88274fff libRadiance.dylib ??? (???) <A9DB4D5D-4072-971B-DEF6-DDE645F415EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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0x7fff8839d000 - 0x7fff883c4ff7 libJPEG.dylib ??? (???) <46A413EA-4FD1-A050-2EF0-6279F3EAD581> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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0x7fff88d41000 - 0x7fff88d42fff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
0x7fff88d50000 - 0x7fff88deafff com.apple.ApplicationServices.ATS 275.19 (???) <FBC907AF-C3EF-CAF1-3705-13DC91B29114> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff88deb000 - 0x7fff88e70ff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff88e71000 - 0x7fff88e86ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <1AE1FE8F-2204-4410-C94E-0E93B003BEDA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff88e93000 - 0x7fff88e99ff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff88f66000 - 0x7fff88f69fff com.apple.help 1.3.2 (41.1) <BD1B0A22-1CB8-263E-FF85-5BBFDE3660B9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 4 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
Please help! xxxThe Aperture 3.4 installer has a problem and may cause an incomplete install. You should remove your current installation and reinstall from your original installation media, then upgrade again, see this support article by Apple:
Aperture 3.4: May quit unexpectedly on launch after updating
Post back, if there are still problems after reinstalling.
Regards
Léonie -
Trying to download ITunes latest version on my Windows XP and I get this message: "The installer has insufficient privileges to access this directory: C:\Program Files\ITunes. The installation cannot continue. Log on as administrator or contact your system administrator." HELP?
Hello PamelaFox14,
Thank you for using Apple Support Communities.
It sounds like you need to log in as the administrator to update the iTunes application properly.
Take a look at this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
This section in particular:
1. Make sure you have administrator account access
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
All the best,
Sterling -
I live in the Atlanta area. I use Internet Explorer and have Windows 7. I can't play You Tube videos. I keep getting this message: An error occurred, please try again later. Please help!
First, confirm that ActiveX Filtering is configured to allow Flash content:
https://forums.adobe.com/thread/867968
Internet Explorer 11 introduces a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.
You can try to work around these issues by using Compatibility View:
http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11
If that is too inconvenient, using Google Chrome may be a preferable alternative. -
launch so I am trying to reinstall. I followed the directions from this site about uninstalling and deleting files and making a backup. When I try to
install I get this message: C:\Documents and Settings\Kelley\Local Settings\Temporary Internet Files\Content.IE5\AFYW6D11\iTunesSetup[1].exe is not a valid Win32 application. I click ok. Nothing happens. Any ideas?Hi - thanks for your help and sorry not to have replied before - I've been away.
I use mainly Chrome but also tried IE8 just in case - no difference. However I finally remembered that when I had a similar problem downloading/installing OS4 for my iPhone (which crashed it and caused total lockup for about 4 days, resolved only after hours of calls to iPhone helpdesk) it turned out that the problem was caused by my home wi-fi connection. When I hard-wired the network connection the problem was solved. I tried it with iTunes - and it installed first time.
Don't know what would cause this problem, which as far as I can see affects only Apple software. Everything else seems to download and install over the wi-fi without glitches.
Best,
John -
when i start I tunes i get this message , The registry settings used by Itunes drivers for importing and burning CD'S and DVD's are missing please reinstall..ive reinstalled 5 times ,all 5 clean installs ...still dont work with Iphone 3 ..
Same problem as me. No answers though. Also I can't access the itunes store. There is something missing in the registry but what? Seeing as your post was sometime ago it looks like there is no help.
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I am getting this message in my mail, user name or password for ICloud is incorrect
I am getting this message in my mail, user name or password for ICloud is incorrect
Apple are currently trying to get less secure passwords updated. They require that your account passwords are at least eight characters long and contain both alpha and numeric characters and at least one upper case alpha character.
You might try changing your account password to match these requirements.
My Apple ID -
when I try to sign in to my Icloud account on my windows PC i get this message"The Apple ID is valid but is not an icloud account" i only have the one apple
ID so how do I get around this please ??note I own no other Apple device I just wanted to use icloud for data storage and Itunes
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I've tried to d/l itunes 3 times and every time I get this message: .....Downloads\iTunesSetup.exe.part could not be saved, because the source file could not be read. I have no idea what I'm doing. Does anyone have any ideas to help? Cheers.
I've tried to d/l itunes 3 times and every time I get this message: .....Downloads\iTunesSetup.exe.part could not be saved, because the source file could not be read. I have no idea what I'm doing. Does anyone have any ideas to help? Cheers.
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