HT1766 My iphone is no longer connecting to Wi Fi. How do I reset it without losing all my info? Thru itunes, right?

My iphone is not connecting to the Wifi any more. It will not let me back up Icloud for the past 17 weeks. Please help.

Hello iheartpdx2,
In case you haven't covered these already, there are a number of steps that can be taken prior to resotring the phone that may help alleviate your connection issues.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Specifically:
Unable to connect to a Wi-Fi network
Verify that you are attempting to connect your desired Wi-Fi network.
Make sure you are entering your Wi-Fi password correctly.Passwords may be case sensitive and may contain numbers or special characters.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
In case you're still unable to connect, I'll link the restore process as well.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iOS: How to back up your data and set up as a new device
http://support.apple.com/kb/HT4137
Cheers,
Allen

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