HT1766 My Iphone is not backing up at night even though it is connected to a power source, is connected to a wi-fi and screen is locked.
My iPhone5 is not backing up at night even though it is plugged into a power source, connected to wi-fi and the screen is locked.
Hi, tweggert.
You may find these articles helpful in troubleshooting your iPhone backup issue that you are experiencing.
iCloud: Troubleshooting creating backups
http://support.apple.com/kb/ts3992
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
If the issue persist after processing these troubleshooting steps are processed, information regarding method of backup, error message received, iOS installed and operating system installed on your computer would be helpful. Also, keep in mind that certain Wi-Fi settings can result in backup failure. Make sure your access point has the most current settings optimized for performance.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
Cheers,
Jason H.
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