HT1766 my iPod is disabled and computer is not recoginizing devise...what do I do?

My son cannot remember his password and now it is disabled I have the screen to connect to itunes but pc didn't recognize devise, any suggestions?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                         
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up     
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        

Similar Messages

  • HT201210 My iPod is disabled and I dont know the passward, what do I do?

    My iPod is disabled and I dont know the passward, what do I do?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My ipod is disabled and won't accept my password what do I do

    My Ipod is disabled and won't accept my password what do I do

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT1766 my ipod is disabled, and the recovery mode is not working. what should i do?

    my ipod is disabled, and the recovery mode isn't working. what should I do?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. Try more than once. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:           
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
    Try another cable
    Try on another computer

  • My ipod is disabled and i can not get it open to put a password in.

    Whatdo i do when I can't open my ipod because it is disabled? It wont let me even put in a password. I tryed connecting to itunes and it says my ipod is disabled and i need to disable it. What can i do?

    Hello Nicolemarie8888
    Put your iPod classic into Disk Mode and plugging it into your computer and restore it in iTunes. The articles below will assist you to get past being stuck with the passcode on your iPod classic.
    Putting iPod into Disk Mode
    http://support.apple.com/kb/ht1363
    Restoring iPod to factory settings
    http://support.apple.com/kb/ht1339
    Regards,
    -Norm G

  • My iPod is disabled and I do not remember the passeord

    I cannot remember my password and my ipod is disabled. It will not allow me to sync it to a computer because I can't out the pass code in first.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT1766 My iPod is disabled and I don't have iCloud or iTunes back up, what do I do?

    I changed my passcode and when I went to get back into my iPod it would let me. I tried up until it read 'iPod is disabled connect to iTunes'. I don't have any back up on iCloud or iTunes and never synced before, what should I do? 

    See Here  >  http://support.apple.com/kb/HT1212
    In particular... here... If you have never synced your device with iTunes
    TiaTay307 wrote:
    . I don't have any back up on iCloud or iTunes and never synced before,
    You will lose all current Content...
    Once you have Recovered your Device... 
    Re-Sync your Content  See here  >  http://support.apple.com/kb/HT1386

  • My ipod is disabled and I do not know how active

    Hello,
    I forgot my password on my ipod so I can not enter on it. I can not go on Itunes for my ipod is not recorded. He always appears: << Itunesn'a unable to connect to the ipod << >> Sarah because it is locked by a password. You must enter the password on the ipod before it can be used with itunes >> but I do not know my password so I can not reactivate my ipod

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT2292 my ipod is disabled and it wont connect to iTunes, what do I do?

    My iPod touch is disabled and I never had a chance to connect it to my iTunes, so now it wont even pop up when connected. It doesnt even register in my computer. What do I do??

    See Here  http://support.apple.com/kb/HT1808
    This will not necessarily work if the Device has been Modified.

  • Ipod is disabled and can't connect or sync what can I do

    My grandson forgot his passcode and disabled his ipod touch he's driving me nuts. It wont sync with itunes how can I get it working again????????????????????????????

    http://support.apple.com/kb/ht1212

  • HT4113 Ipod is disabled and I do not know how to get it unlocked.

    Granddaughter has Ipod and it is locked. I do not know how to reset the passcode and need help.

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • I have a digital copy movie on my computer and want to copy it to my ipod but it says computer is not allowed. What does it mean?

    any answers

    Hello Mettefromswe,
    It sounds like you are trying to move your iTunes Library from one computer to another.  I recommend following the steps in the article below to transfer your library from your previous computer to your new computer:
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/ht4527
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • When I try to play one of the games my ipod classic freezes and I can not do anything what do I do

    Can anyone help as to either why my iPod freezes when I try to play the games or how to sort it out when it freezes

    You could try to reset your iPod.  Here is how:
    1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
    2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
    Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
    If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.   Try resetting the iPod while it is connected to power.
    Source: http://support.apple.com/kb/HT1320

  • My ipod went blank and I can not restart. What do I do? :S

    I need urgent help!

    Hi NaomyMC,
    Is it low on battery? If so, try connecting it to iTunes for charging.
    -O.C.

  • My ipod is disabled and it says to connect it to itunes but, the computer with itunes got reset and lost everything and when i DL itunes again it wont coneect because it say i need to put the passcode in so it can connect but it wont let me putthe passcod

    my ipod got disabled and it says to connect it to itunes but the computer i use got reset so it lost all the memory of itunes and i re  downloaded it and it says it cant connect my ipod to itunes because i need to put the pass code in on the ipod but it wont let me because its disable some one help me out.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

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