HT1766 my phone turned off for no reason and I can't get it to turn back on...what do I do??

My phone turned off unexpectedly and it won't turn back on...what to do??

A reset may help: Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears release both buttons and await restart.

Similar Messages

  • My iphone 4s just turned off for no reason and i can't get it turned back on

    my iphone 4s just turned off for no reason and i can't get it turned back on, any suggestions?

    Reset it:
    Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.

  • My Ipad turned itself off for no reason and I can't turn it on. Not even when I'm charging it. What can I do??

    My Ipad turned itself off for no reason and I can't turn it on. Not even when I'm charging it. What can I do??

    iPad: Not responding or does not turn on

  • My ipod turns off for no reason and the battery is fully charged

    I've had my ipod for a week and have had nothing but problems with it! It turns off for no reason while listening to music and the battery is fully charged. It even does it in the car while connected to the fm transmitter/charger. Please help! Also I bought a movie from itunes and I can hear the movie playing but I can't see it play. Thanks for your help!

    I've had my ipod Photo for almost a year and just had the same thing happen for the first time - it just stopped, fully charged, while playing. And, it froze up in the sleep mode. I followed the instructions to reset it ( toggling the Hold Switch on and off) but nothing happened on the first 3 tries. I let it sit for about 15 minutes while searching in the Help & Apple Discussions forum and, just now tried toggling the Hold Switch again and noticed before doing so, that it had shut off. I toggled the Hold Switch to the locked position (Hold) then to the unlocked position and it came back on!
    I'm sorry I can't tell you why it happens. If anyone knows, I'd like to know, too.

  • My iPhone 4S just turned off for no reason and won't turn back on?

    My iPhone 4S just died for no apparent reason and now it will not turn back on. It was at about 90% battery at the time because I had just recently charged it so I don't think it died because of low battery. I have tried plugging it into outlets and computers/iTunes and nothing seems to work. I also can't do the trick involving holding down the power and home button because my power button has been jammed for over a year now. My iPhone is about 2 years old and I have never had this problem before. Earlier today it died for no reason but when I plugged it in, it turned on with no problem.
    Is there anything I can do about this? Also, I am due for a phone upgrade in about 3 weeks. I was planning on getting the 5S. Is there any way that I would be able to get the upgrade several weeks early if my phone is broken?

    Hi there 203nancyc,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W. 

  • My lock button on my iphone 4 is broken, but recently my iphone suddenly turned off whilst on 100% and I can't get it on again. I have already tried charging it and connecting it to the computer

    Help. So its lock button is broken but it won't turn on, like I said, I have already tried charging it and connecting it to the computer... but nothing happened?

    You need to bring your phone to Apple for evaluation.  It's experiencing hardware problems.  Nothing we can do for you here

  • Cell connection turns off for no reason on my ipad 2 with iOS 8.02. Have to shutdown and restart to make it connect.

    Cell connection turns off for no reason on my iPad 2. Have to turn it off and then back on to get it to connect.

    Hi carlfromcarmichael,
    Thanks for visiting Apple Support Communities.
    If your iPad is unexpectedly losing its cellular connection, the steps in this article can help troubleshoot the behavior:
    Get help with the cellular data connection on your iPad (Wi-Fi + Cellular Model)
    Best Regards,
    Jeremy

  • Service turn off for no reason

    My service was turned off for no reason.  When I call to find out why my service was out they first said nonpayment.  I am not behind on my payments.  The person on the phone check and sure enough I am current with my account.  I now have to wait two more days for some one to contact me about getting my service turned back on.  They have been off since Monday night night.  Really what kind of service is this.  Do I not count as a customer?  I wonder how many people this has happen to.  I really think its time to change providers.  I would like to go with the company that has the Hopper. 

    Good Morning,
    We sent you a message on our private support board to assist you and we did not receive a response.  Please repost the issue if you are still experiencing a problem so that we may assist you. 
    Tonya D.

  • Today I was shopping and I went to check the time on my Iphone but it had shut itself off for no reason and now it won't turn back on. What should I do?

    Today I was shopping and I went to check the time on my Iphone but it had shut itself off for no reason and now it won't turn back on. What should I do?

    It could have powered off. Try holding the sleep button down for a few seconds until the apple logo appears to restart it

  • 8820 Turns off for no reason

    My 8820 turns off for no reason. The only way I can get it to turn back on is by taking the battery out.  Has anyone else encountered this problem?  What did you do?

    I think a wipe with JL-cmder with a reloading the OS fresh would be in order...
    http://www.blackberryfaq.com/index.php/How_do_I_wi​pe_the_BlackBerry_using_Jl_Cmder%3F
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • My iPhone 4 just shut off for no reason and won't come back on?

    My iPhone 4 just shut off for no reason and won't turn back on.. ??

    Hi there 203nancyc,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W. 

  • My iPhone 4 has switched off for no reason , and now I am unable to switch this on again ??? if anybody has a answer about how I could reboot it , he's welcome, many thanks .

    my iPhone 4 has switched off for no reason, and now I am unable to switch this on again???if anybody could help about a reboot tip , he's welcome, many thanks...

    1. On your iPhone 4 press and hold both the button and the Home button for about ten seconds. After ten seconds you should see the Apple logo showing up.
    2. Now try to run you phone again and see if it works.
    If a hard reset the still can't get the device back to a working order.
    1. Plug in the device to the cumputer and start iTunes.
    2. Press and hold the Sleep/Wake + Home for 10 seconds.
    3. Once you see the Apple Logo appears, release the power and continue to hold down the home button for about 5-10 seconds. Look iniTunes and see if your device have shows up.
    4. iTunes will notify you that you are now in Recovery mode. Click on OK to continue with the restore process.
    5. Next press and hold on the SHIFT button and click on the Restore button. Select the latest IPSW file and the prompt appears.
    6. iTunes should now attempt to get your device back to the manufacturer setting.
    7. iTunes will later give you an opportunity to restore you content from the PC. Every time when you do a sync, iTunes makes a backup so you can choose the latest backup from the sync.

  • Hi My Iphone 4 keeps on turning off with no reason and there is no way of turning it on. any advice of how to get it working?

    Hi My Iphone 4 keeps on turning off with no reason and there is no way of turning it on. any advice of how to get it working?

    I guess but that was what I was on earlier but it wasn't of much help.
    I need to chat with an apple person but don't know how if I don't have a phone accessible.
    Is there a way to connect thru a laptop or something?

  • All my contacts use iPhones but one doesn't use iMessage because it uses data. I want to use iMessage for other contacts but i have to turn off for just one contact. Can i turn iMessage off for just one contact?

    All my contacts use iPhones but one doesn't use iMessage because it uses data. I want to use iMessage for other contacts but i have to turn off for just one contact. Can I turn iMessage off for just one contact?

    You need to delete here conversation and start another one using her phone number and not her Apple ID. You cannot delete iMessage, you can disable it. If the Apple server still sees her iPod with iMessage on and using her Apple ID, then it will continue to appear to your phone that she has iMessage. She needs to take a look at this support document about permanently disabling iMessage for her account. Can’t receive text messages on a non-Apple phone

  • My wife's new iPhone was automatically backing up to iCloud. Now my 5mb limit is not allowing me to get my email. I turned off the automatic backup, but I do I get the storage capacity back?

    My wife's new iPhone was automatically backing up to iCloud. Now my 5mb limit is not allowing me to get my email. I turned off the automatic backup, but I do I get the storage capacity back?

    Turning off automatic backup doesn't delete anything from your account, it only stops it from continuing to back up to iCloud.  If you want to reduce your iCloud storage, this article provides some suggestions: http://support.apple.com/kb/ht4847.

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