HT1766 need help retrieving backed up iphone info on itunes
Went to the Apple store yesterday with iphone (blue tooth and wifi not working) and power cord (mac book) issues.
Since the iphone 4s had already been replaced once (due to blue tooth and wifi issues) I backed up the phone using itunes on my computer. The tech at the genius bar said there was a problem with the iphone 4s, a bad sensor or something like that, bottom line it wasn't fixable. Somehow,while trying to get my phone to work, (making sure it was sync'd and back'd up etc) the tech upgraded the version of itunes in my computer. Whoops, now my phone won't retrieve all info I had backed up in itunes because he also upgraded my iphone to OS 7.1. He offered to upgrade my computer to leopard 6 for free since he hadn't checked the version of my itunes before he upgraded. BUT it would take over an hour and there was a possibility that I may loose every thing on my computer, had I backed it up???? The answer was no because all I thought I was going to do was get a new power adapter! I did not want to risk loosing all my pictures etc so passed on the free upgrade. Backed up the computer as soon as it was charged enough once I got home.
So my question is two fold, is there any way i can revert the itunes back to the earlier version I had (and no I'm not sure what the version was), retrieve all my phone info, then go forward? Or since my computer is now backed up, how difficult is it to upgrade from OSX 10.5.8 to the next level 6.1 ? I live 1+ hrs from the Apple store and would rather not go through the appt etc again if possible, was hoping for help here.
It's been a while! It's only pulling info up from 2010
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