HT1766 Restoring my phone caused me to loose important info and pictures please help
I had to restore my phone settings and as a result I lost my most recent text messages and photos, can I get these back? And how. Some of the items I lost were very important to me and really need them back urgently. Any help would be greatly appreciated
- Restore from backup. For how see:
iOS: How to back up
- Note the backup dos not include photos synced to the iPod
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
Similar Messages
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i have switched the sim card from one iphone to a different one, and i added my music from my old phone to the used one, now the old music on the used phone won't delete. im really frustrated and annoyed please help
Do you just want to delete the music or wipe the whole phone since you've switched to the other one?
If you plug the old iPhone into your computer you can remove stuff via iTunes or remove stuff directly from the iPhone too. -
My iphone 4 was crushed on the road. Bought a 4 replacement tried to restore it in itunes to get my contact info and it said there was a problem with my phone and I should contact apple store. What does that mean please?
Is the replacement exactly the same as the original ie same memory size & same version? If so it may require updating the OS software before trying to restore your stuff from the backup.
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When i connect my iphone to my laptop and start the latest version of itunes it asks me to reset my iphone before synching it to the itunes. i have got important data in my phone and i don't want to loose it in anyone. Please help me ! tell me what should i do ?
PS: i have got iOs 4 on my iphone.You should have been syncing your iphone with your computer from day one.
Have you failed to do this?
You should be importing all pics/vids taken with your iphone to your computer regularly as you would with any digital camera. -
Have Windows 7 LapTop, Before my restore my Iphone-4 worked like a champ... Now it won't start Itunes when Plugged in Via USB cable, tried Two in Fact
Won't Start I tunes, so i Manually opened I tunes and still No recognition of I phone in ITunes even after reinstall, manual start of mobile service stopping and starting mobile services, restarting the phone and computer, Please Help If Possible......Thankshttp://support.apple.com/kb/TS1538
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my new iphone 5s is locked with 'Restore failed'. i have pressed the sleep button togther with the radial button the fron to restore but nothing happens except it clikc to take a photo. please help soooo fustrated?
What is the error number in the error message? To reset the phone you must press and HOLD both buttons for at least 10 seconds, and longer until an Apple logo appears.
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My phone 5 died and now it wont turn back on or seem to charge at all. I've tried several different charger cords and outlets. And all the phone will do is show the empty battery symbol. please help! Any suggestions are apprecaited!?! thanks
Hello Cooper,
Thank you for the details of the issue you are experiencing with your iPhone 5. I would be concerned too if my iPhone was not powering on. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
my ipod generation 5 will not come out of recovery mode. i was simply updating my software and this happened. it will not let me restore it comes up with and error. please help, thanks.
Hey erinoneill24,
Thanks for using Apple Support Communities.
Sounds like you can't update your device. You don't mention an error that it gives you. Take a look at both of these articles to troubleshoot.
iPod displays "Use iTunes to restore" message
http://support.apple.com/kb/ts1441?viewlocale=it_it
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808?viewlocale=de_DE_1
If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
Have a nice day,
Mario -
I have a laptop with touch screen and windows 8. I plugged in my iphone because i wanted to sync my music to itunes. A box came up and asked what I wanted to do when the phone was detected. I had 3 choices and do nothing. I chose import files and pictures. and now, when i plug it in, it goes right to pictures. How can i change it so the little file box opens and gives me the option to "import files and pictures?"
You should install iTunes for Windows and sync your iPhone with it.
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I follwed all the instructions on manuals for both iPAD and iTunes re syncing, but after physically connecting iPAD with iMac with USB or via WiFi I still cannot find "phone button" under Device name on iTunes page. Please help! Thanks!
I have been creating a photo book using a lots of photographs on iPhoto, and then I took another photos by using new iPAD which I want to integrate with the original album/book on iMac. I was able to import them from iPAD's iPhoto to iMac's iPhoto. However I cannot import or transfer or sync anything from iMac's iPhoto to that of my iPAD.
So my iPhoto page on iPAD contains only 3 or 4 newly created albums, and no other info. That means no syncing....
I am supposed to be able to work on this project on either of these iPAD and iMac, correct?
I am puzzled. I appreciate for your advice and help.
Thank you!It doesn't appear under the iPad device on the left-hand sidebar of iTunes, you need to select the iPad device on the sidebar and then select the Photos tab on the right-hand side of iTunes e.g.
And then on the right-hand side : -
I have a macbook pro with 250 GB of Space, 2.2 Processor, 16 GB of Memory 1600MHz, and Intel Iris Pro 1536. I backed up my apps using iTunes but I am having a hard time restoring my apps back to my iPhone 5s so could you please help me?
So did you ever get your apps back on your iPhone?
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Hi
How do I download all my photos onto an external hard drive intact without loosing iPhoto's features, important info and details? I need to delete pictures and files to make room in My mac's memory which is currently full.
MaroSo you want to move the iPhoto Library?
Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Regards
TD -
I cannot restore my Iphone 4, I keep getting the error code 1611, please help and the Iphone keeps displaying the "Plug-In Itunes Symbol!??
http://tinyurl.com/nyj36v
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when I make a call or recieve a call, the voice of the other person is not heard. but speaker phone works. what could be the trouble. could you please help me in resolving this? iPhone 4, iOS 6.1.3.i had purchased my iphone 4 factory unlocked from usa last month.i am from india so will any apple service centre help me for this issue?
They will help you just make sure that you make a appointment before you go into the store. Also if the iPhone needs to be replaced and you are not within your year of hardware coverage, that is when they will ask you to pay a fee.
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hi,i was about to update my software version of i phone 4,but suddnley power went off.now my phone is not recognised ,and my phone doesn't work,how to reinstall operating system,please help me.....
Put the device in DFU mode: http://www.iclarified.com/entry/index.php?enid=1034
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