HT1766 software update removes my songs

Is there a way I can keep my songs from my iPhone that I had to rigorously choose since it holds 16 gb not my 200 gb of music.  I simply have had problems when updating my phone that I always have to go through and select all the songs again and again.  I know I can make a playlist though i've added more music to the phone without adding them to the playlist.  I really would like to update my phone at the same time retain the music i've had to select a few times due to updates.  If there is a simple solution to this let me know.
Thanks.

There is no solution, other than adding the new songs to your playlist on iTunes, then syncing the playlist songs back to your phone.  Updating the iOS on your phone completely erases it.

Similar Messages

  • Software Update Removes songs from ipod?

    Every once in a while itunes shows pop ups prompting the user to update the itunes software or, if the ipod is plugged in, the ipod software. Believing that my ipod software was out dated, i chose the "download and install" option on the prompt. Once the software update was completed on my ipod, i went into my ipod to find that all of the media on the ipod was gone. I plugged it into the computer and opened it in itunes. In itunes, all of my songs, tv shows, and other media files were still there and were recognized. All of my playlists were still there and all of my information about the songs were still there, but again when i ejected the ipod to listen to it, there were no songs there. What happened and why is my music hidden on my ipod?

    I'm having the same problem EXCEPT my iTunes doesn't show the songs either, but shows that 50gigs of space on my iPod is now "other" files, even though I know that's how many gigs of songs I had on there. And I can't update to version 1.2.2 because it's telling me that my iPod is up to date with 1.2.1

  • Phone Software update removed my 3G

    I just went thru a slew of updates on my LG Vortex and now I cannot get my 3G service to connect.  Is there a fix?

    Press and hold the power button until a menu pops up, choose to enable your data. Alternately, you can do the same thing by going to settings->wireless and networks->mobile network options->data enabled.

  • N82: Nokia Software Update doesn't find the phone

    Hello, I am trying to update the firmware of my Nokia N82, but I get an error message from Nokia Software Updater saying that it doesn't find the phone. I find that strange as Nokia PC Suite indeed finds the phone. The icon on the taskbar says that "AndersMobil is connected".
    I've noticed that if I let Nokia PC Suite run at the same time as Nokia Software Updater, this icon shows that the phone is being connected and disconnected several times while Nokia Software Updater tries to find the phone, something that might indicate that the two programs cannot be run at the same time? I tried to run Nokia Software Update alone, but still the program doesn't find the phone.
    In Windows Hardware Manager (or Units manager, not sure of the english translation) of Windows XP, "Nokia GSM Phone USB Modem" gives the following error message: "The unit is not working as it should as Windows cannot load the necessary drivers for this unit (Code 31)." Under "Portable Devices" in Hardware Manager/(or Units manager?) the error message "This unit cannot start. (Code 10)" appears for the unit "AndersMobil".
    I followed the guidelines on the internet reinstalling Nokia PC Suite and Nokia Software Updater, removing and reinstalling the drivers, but Nokia Software Update still doesn't find the phone, and the same error messages appears in Hardware/Units manager every time.
    What do I do?
    Regards,
    Anders
    By the way, I sent an e-mail to Nokia support about this but they still haven't answered although it's been a long time since.
    Moderator note: translation removed.
    Message Edited by sphere_s on 18-Feb-2008 06:53 AM

    See also my post "N82: Remove memory card and click OK" at /discussions/board/message?board.id=smartphones&me​ssage.id=79797#M79797
    I don't know if that problem might be interconnected with the other in some way or not.
    Kind regards,
    Anders

  • An older version of Apple Software Update could not be removed

    when trying to upgrade to itunes 8 i get an error saying "An older version of Apple Software Update could not be removed. Contact your technical support group."

    Polydorus, you just saved me a lot of (additional) heartburn. I had to do a system restore to rid myself of a virus, and afterwards, somehow all my Apple products entered a state of suspended animation - they were neither there nor not there. They were still listed in the programs and all the shortcuts remained, but clicking the icons led to an error message stating the programs were gone. I couldn't do a reinstall because it said an older version could not be removed, yet I couldn't uninstall them via the Add/Remove program function - "the feature you are trying to use is on a network resource that is unavailable". Delving further, I was told "the installation source for this product is not available. verify that the source exists and that you can access it." I was nearly apoplectic.
    Your direction to use Windows Install Clean Up worked perfectly. iTunes et al are back and all my songs are right where I left them.
    I am so grateful.

  • Since the software update my photo from LinkedIn now is attached to all of my text messages and I DO NOT WANT THAT.  How do I remove my photo from my test messages?

    Anyone know how to remove your own picture that is now attached to all text messages?  Since the software update (assume KitKat) my LinkedIn photo is now attached to all my text messages and I never set that up, nor can I figure out how to remove it!
    How do I remove my photo from my text messages?  Android RazrM.
    Help!  It is driving me crazy.  Thank you.

    Thanks, but this information was not useful.  First it was outdated (2012 and the software is 2013/2104)  in the Settings/Apps/All section there was no "Text Messaging" icon.  Under "Phone/Messaging" the clear cache was not possible, it was not available, an active option.
    VERIZON/GOOGLE -  I am still hoping to learn how to remove my photo from my text messages - why is this so difficult?  Why is something like this added without my permission or at my request?   May be a reason to jump ship to iOS.

  • I am trying to update to iTunes 10 to us my new iPad, but I can not remove a corrupted "apple software update" program... I can get everything else off, but due to "previous version" of software update it will not continue.

    I am trying to update to iTunes 10 to us my new iPad, but I can not remove a corrupted? "apple software update" program... I can get everything else off, but due to "previous version" of software update it will not continue.
    I stopped in to see one of the genius at the local store who referred me to "Windows Installer 4.5 Redistributable" (I am trying to install it on a Windows XP System)
    The last version on iTunes on my PC was iTunes 7.
    Thanks for your help,
    Julia from Woodridge

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • Update showing up in "Compliance 5 - Specific Computer" Report even after removing the update from the Software Update before creating Group and Package

    So I've created a Software Update Group and I did NOT want anything in there dealing with Internet Explorer 11 since the organization is currently stuck at using 10 as the highest. So I made sure that Internet Explorer was NOT in the list and then I deployed
    the package. 
    After running my Overall Compliance report it shows that the systems are compliant, but when I view the "Compliance 5 - Specific Computer" I see that "Internet Explorer 11 for Windows 7 for x64-based Systems" is listed in the report. 
    This is just a testing phase right now and I have not created a WSUS like Domain level GPO. I understand that the SCCM client creates a local policy on the clients for the location of the Software Update Point (Specify
    Intranet Microsoft update service location), but the "Configure Automatic Updates" policy is set to Not Configured, which it looks like when this
    is set, the "Install updates automatically (recommended)" at 3AM is the default. 
    Is the reason why the "Internet Explorer 11 for Windows 7 for x64-based Systems" update is showing up in the list due to the fact that the "Configure
    Automatic Updates" policy is set to Not Configured
    and therefore it is still reaching out to check Windows Update online? 
    So, if I do create a Domain level GPO to Disable the "Configure
    Automatic Updates" policy, then the "Internet Explorer 11 for Windows 7 for x64-based Systems" update would not show up in the "Compliance 5 - Specific Computer" report?
    By the way, I have a Software Update Maintenance Window configured for the hours of 1AM-4AM so the 3AM default time falls within this time frame, therefore, I am assuming the SCCM 2012 client will not allow the Windows Update Agent to install the "Internet
    Explorer 11 for Windows 7 for x64-based Systems" update, even though it has detected it is "Required". 
    Thanks

    But, don't you need a Deployment Package in order to deploy the Software Update Group? The Software Update Group uses the downloaded updates contained in the Deployment Package located in, wherever the Package Source is, right?
    One more quick question that you will know right off hand, because, well, you just will I'm sure.
    No. The software update group really has nothing to do with any update packages. The update group assigns updates to clients and in turn clients use update packages to download assign and applicable updates from. There is no connection between the two though
    as the client can download an update from any available update package. Thus, it's more than possible to updates in an update package that are not in any update groups and it is also possible for an update to be in an update group without being in any update
    package.
    If the "Configure Automatic Updates" policy is set to "Not Configured" and since this keeps the 3AM Automatic Updates default, if I was to remove the Software Update Maintenance Window from being between 1AM-4AM, will the WUA agent install updates
    at 3AM, or no because the SCCM 2012 client still manages and oversees it and basically blocks that from occurring?
    No, ConfigMgr does not in any way block the WUA; however, the WUA can only autonomously install updates it downloads directly from WSUS. Thus, since there are no updates approved or downloaded in your WSUS instance, there's nothing for it to download and
    install. If you happen to actually be going into WSUS and approving updates (which you should not be doing as its unsupported), then yes, it actually would install updates -- this is outside of ConfigMgr's control though. Generally, disabling the WUA via a
    GPO is the recommended to prevent any accidental installations or reboots (as the WUA wil also check for initiate pending reboots outside of ConfigMgr).
    Lots more info in these two blog posts:
    - http://blog.configmgrftw.com/software-update-management-and-group-policy-for-configmgr-what-else/
    - http://blog.configmgrftw.com/software-updates-management-and-group-policy-for-configmgr-cont/
    Jason | http://blog.configmgrftw.com

  • How can I edit/change/update/remove album artwork for a song in iCloud?

    Dear Community,
    my problem is the following.
    I'm editing my songs/albums artworks and when I change these artworks, iTunes Match syncs my artworks back to the original ones.
    I've tried a lot of things, read a lot of discussions but I didn't find a solution for this problem.
    For example:
    I've deleted for an album all of my songs artworks, then set the good one. Then I've done an update for iTunes Match in Store menu. My artworks didn't changed on an Apple TV2
    If I just delete the artworks, do an iTunes Match upgrade, the artworks on an iPhone 4S & Apple TV2 remains the same (I've also removed the songs from my iPhone and redownloaded them...)
    I used TuneUp iTunes plugin for song identifying. It did a very good job, changed my artworks, my metadata, everything looked good. After a few minutes iTunes Match synced, the artworks restored to the old ones, but the metadata info didn't changed, it is updated in iCloud too.
    I'm also tried to get artworks from iTunes, it worked very well for some albums, but again: iTunes Match synced...
    I've turned off iTunes Match, done the album editing. Again when I've turned on iTunes Match, the album artworks restored..
    In my opinion if I use a cloud service, anything I do locally in my iTunes library, it should sync up to the cloud. EVERYTHING means music, music metadata, music artwork etc.
    So what is the solution?
    What can be the reason all of this?
    Someone has the same issue?
    Is it a bug?
    One more thing
    In this album all of my songs has the same artwork (David Guetta: One Love)
    Look at the BRAVO hits cover

    Try this, it has worked for me.
    1. Make a new, empty iTune library by launching iTunes while holding down the Option key.
    2. Choose create new library; do NOT have iTunes scan for music.
    3. Enable iTunes Match on the empty library.
    4. Find the tracks with the wrong artwork, highlight them, Get Info and paste the correct artwork into the "artwork" field.
    5. When finished update iTunes Match, then re-launch iTunes while holding down the Option key and chose select library to get back to the "master" library.

  • When trying to install itunes on my PC, I get the message (unable to remove the older version of Bonjour as well as the message unable to remove the older version of Apple software update). Please advise how to proceed.

    Please help with this problem. When trying to install itunes on my HP520 PC, I get the error message (unable to remove the older version of Bonjour as well as the message unable to remove the older version of Apple software update).

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Software Updateentries and click "Remove", as per the following screenshot:
    Next, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
    http://www.apple.com/itunes/download/
    Does it go through properly this time?

  • Error message: cannot remove older versions of apple software update

    I recently got a 30 gb ipod, and i cant install itunes 7. I originally tried installing it at first, and it said cannot remove older applications of Apple Software Update. So i installed itunes 4 to put music on my ipod. Then i tried again to install itunes 7 and i keep getting the same error message. Anyone else having this problem? Can anyone give me some suggestions please?

    I would first try and remove both iTunes and Quicktime prior to doing the install of iTunes. The following link will show you how to remove both programs. Make sure you do Step 16 as it is usually Quicktime that causes problems with the upgrade.
    http://docs.info.apple.com/article.html?artnum=93698
    If it will not let you remove the programs, you can try using the Windows Installer Cleanup Utility. The download is about 1/4 of the way down the page. Good luck.
    http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

  • I tried to update itunes but keep getting these messages..The older version of Bonjour cannot be removed..and the older version of Apple software update cannot be removed..it won't work. How do i fix this?

    I tried to update itunes and keep getting these messages..the older version of Bonjour cannot be removed..and The older version of Apple software update cannot be removed. How do i fix this does anyone know?  I recently got an IPhone 4 and don't understand all this stuff yet. Thanks

    Hi Kathy,
    Welcome to Apple Support Communities.
    See this article for some steps to troubleshoot your iTunes installation:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Cheers,
    Jeremy

  • Problem - removal of old software update

    Since a piece of software crashed and i had to use system restore, i can't now open itunes or update the software. keep getting the same message
    "The older version of Apple Software Update cannot be removed. Contact your technical support group."
    Does anybody have a solution for this?

    Hi
    I have done that, even gone to extreme to unistalling Itunes all together but the old update software is hidden in my computer and new Itunes can't get rid of it so wont install. Went to my explorer and deleted anything that had apple on it but still no joy. So now I am sans Itunes.
    Thanks anyway
    Eirin

  • TS5376 Help!  I can't fix or uninstall/reinstall iTunes without getting this error message: "The path \C\Users\(my name)\AppData\Local\Apple\Apple Software Update\iTunes64msi.' cannot be found."  So I can't remove iTunes.

    Here's the complete message:
    "The path \C\Users\(my name)\AppData\Local\Apple\Apple Software Update\iTunes64msi.' cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes64.msi' in a folder in which you can uninstall the product from iTunes."
    So I'm stuck in this loop in which I can't download an update, can't remove iTunes to reinstall, and can't use iTunes currently as it shuts down at the drop of a hat.  Am I hopeless or is there a fix I can find?

    See Troubleshooting issues with iTunes for Windows updates. Use the same advice as in note 1 but for iTunes. Try the MS fixit, or leave it in place and go to the next step.
    tt2

  • I removed from my computer macbook, mac app store, and now I want to reinstall with "software update" but doesn´t appareance

    I removed from my computer macbook, mac app store, and now I want to reinstall with "software update" but doesn´t appareance

    Hola, buen dia, Ignacio. Saludos desde México.
    To get the Mac App Store back you will need to manually download and install the Mac OS X 10.6.7 Update Combo;
    http://support.apple.com/kb/DL1361
    It is safe to install this over your current installation of 10.6.7. It will reinstall the Mac App Store, as well as fill in any gaps that your installation my have. It is a common troubleshooting step.
    Ciao

Maybe you are looking for