HT1766 The back up button in unavailable on my iTunes 11 when I try to back up my iPhone 4S.

The back up button in unavailable on my iTunes 11 when I try to back up my iPhone 4S.

I am having the same problem.. I just updated my phone and now my iTunes is skipping to random songs ( my shuffle setting is off) also It will not play the song I pick at all... My battery is draining fast too... I don't know how to fix this??? Any help?

Similar Messages

  • Why is the sync button shaded/ grayed out in iTunes when I try to sync my iPhone 4s

    I have 2 iPhone 4s', I originally synced one last year to the same computer I am using now, it worked fine. I have all the latest updates for iTunes and IOS. I am using a windows 7 laptop.
    When I try to sync my phone, iTunes takes a very long time to find my iphone after I connect it and sometimes freezes for a minute or so. I then do all the regular things such as ticking the sync only selected songs, sync with this device over Wifi etc. but then when I have selected the songs i want and click 'apply', iTunes freezes again for a moment and the sync button at the bottom remains shaded out so I can't click it??
    I have ticked automatically sync this device when connected, uninstalled/ re-installed iTunes 4 or 5 times, restarted my computer, authorised my computer (again), backed up and reset my iphone. Re-installed Bonjour, reset my Wifi router as it also does not let me click the 'sync now' button on either of my phones and after all of this, none of the songs in my music library on my iphones have changed??
    Can anyone please help?

    Click here and follow the instructions.
    (107719)

  • My iphone 5 died last night while I was sleep. I have had it on charge all day and still has not came back on. I also tried to hold the sleep/home button. Is there anyway I could get my phone back on?

    my iphone 5 died last night while I was sleep. I have had it on charge all day and still has not came back on. I also tried to hold the sleep/home button. Is there anyway I could get my phone back on?

    Did you try to connect in recovery mode, explained in this article?
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  • When I try to back up my hard drive to an external hard drive if an alias is not correct or a file is not recognised it fails and I cannot tell the sytem to ignore the file. Anyone know why and how I can get around the problem?

    Hi
    I have a Mac PowerBook G4 running OSX and a Hitachi external HD.  When I try to back up the data from my Mac to the HD it copies much of the data across but some files such as incorrect "alias' files and some other files do not copy.  The messages I get indicate there are problems but when I click the OK button the backup stops.  I then have to either delete these files or copy other files with correct alias details to overwrite the existing one. I then have to start the backup all over.
    I have been carrying out a bfull backup so have been copyiing the hard drive of the Mac an pasting it into the external HD.  Is this my problem? If so how do i carry out the backup function. I have been informed by Hitachi that I should be using the Mac's own "Time Machine" software but I don't seem to be able to locate this.
    I have been told that there should be the option to either cancel the backup or skip the file but I don't get that. 
    Any ideas as I am running out of patience.
    vic

    If you are running Tiger, you don't have time machine. 
    You need to get something like SuperDuper! or Carbon Copy Cloner (sorry, I don't have a handy link for CCC but you can Google it to get their site) to make a clone of your drive on the external and then do incremental backups.  The free versions do a lot and you can upgrade to the full-service versions for small change if you need more.  The one time I used SuperDuper! for cloning a volume it worked just fine. 
    (My backup application is the last PPC capable version of Retrospect, which does a credible job, or has over the past ten-twelve years.)

  • Ever since my last update I have been unable to add songs from my i tunes library onto my i phone.  The "add to" button does not appear for me when I connect my i phone.  Can anyone shed some light on this for me?

    Ever since my last update I have been unable to add songs from my i tunes library onto my i phone.  The "add to" button does not appear for me when I connect my i phone.  Can anyone shed some light on this for me?

    Thanks for that 'sberman' - because my iPhone is backed-up to my work computer (only at this stage) I have had to call our IT Department in Adleaide. (4 times this morning). The last guy managed to get the phone into 'DFU Mode' - no more recovery mode screen - (kind of 'asleep' perhaps) from my understanding of same. I am awaiting a call again from IT so they can get my computer to actually recognise my iPhone on the C Drive. This also happened to  one of my colleagues in Newman (WA). She got so frustrated with the whole process that she bought another phone the next time she was in 'civilisation.' She hasn't had any problems since. (Cross fingers).
    Thanks again, Sandra2474.

  • When i try to back up my iphone 4 it says i cannot back it up with the error code -50

    when i try to back up my iphone 4 it says i cannot back it up with the error code -50? HELP

    If you are running Windows and it stops on the first stage of a sync then my suggestion is to uninstall AppleDeviceSupport version 2.0.1 and re-install 1.5.2.
    There are instruction here to do it on Windows 7 (see the first post):
    https://discussions.apple.com/thread/3280228?tstart=0
    Those instructions are to fix a different problem, but it fixes the problem with syncing devices stopping on the first stage (backing up the device) too. The AppleDeviceSupport 2.0.1 comes with Quicktime 7.7 and, I believe, the latest Safari version.
    I'm running XP, so used the Everything search program (http://www.voidtools.com/download.php) to find the directories with the AppleDeviceSupport installers (they have the extension .msi and the version in the directory name) and right-mouse-buttoned them to do the uninstall and install. Note you need a reboot afterwards. (Actually I just sorted out the service in the Service Manager, but that's a longer explaination and a reboot works fine).
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  • Why do I use my ipod as a camera when I lose precious photos even when I try to back up before an update! Selling my ipod at the first chance I get

    Why do I use my Ipod tiuch as a camera when lose precious photos of my granddaughter every time there is an operating system update? Even when I try to back up the ipod, I can't find the pics etc on my pc. It is very annoying and I am seriously considering selling my ipod because of this. No warning is given that photos will be lost. So very disappointed in aple, lost all my music last time, as well as my pics.

    Yes, using the windows photo capture application is how you get photos taken with the iPod onto your pc. You should store them there, and organize them in folders.
    Create one main photo folder. Inside that folder create additional folders to hold photos. Each folder will become an album on an iPod, iPad, or iPhone. Do not next any other folders inside the first album folder.
    Then start iTunes on your pc and connect your iPod. Select your iPod in itunes and select the Photos tab that will be ps enter. You will most likely have first find your main photos folder. Ten select to sync all photos from your pc or select only those albums you want to have on your iPod. The click on Apply or Sync. That will copy the photos to your iPod.
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  • I get this error message when I try to back up my laptop:  Time machine could not complete the backup.  The backup disc image "/Volumes/Data/Lou Ann Buesing's Mac Book Pro. sparse bundle is already in use.  Anyone know how to fix it?

    I get this error message when I try to back up my laptop:
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    Anyone know how to fix it?

    Reboot the TC.. Sometimes you need to reboot the whole network.
    This is what comes of Lion and then made worse in Mountain Lion of Apple not spending enough time to fix the bugs.
    Read C12 in pondini.
    http://pondini.org/TM/Troubleshooting.html
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  • When I try to back up my iPad to the computer it gives me a message saying it can't sync and cannot back up because there is not enough room in the iTunes library. How can I fix this? I need to back up the iPad content so I can restore it to a new 1

    when I try to back up my iPad to the computer it gives me a message saying it can't sync and there is not enough room in iTunes library. How can I fix this? I need to back up iPad content to restore on a new one

    juliefrombaton rouge wrote:
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    Pretty sure it doesn’t say there is not enough room in iTunes library because it is not backed up to the iTunes library.
    What is the exact message?

  • I havent upgraded my iphone 4 to ios 4.3. Now when i try to back up in itunes, it doesnt recognise my iphone, but sees it as a camera, not giving me the links i need to back up. I have removed itunes completely and downloaded it new.

    i havent upgraded my iphone 4 to ios 4.3. Now when i try to back up in itunes, it doesnt recognise my iphone, but sees it as a camera, not giving me the links i need to back up. I have removed itunes completely and downloaded it new.

    What computer OS are you using. Here are links for iTunes not recognizing the iPhone in different OS.
    Apple:  http://support.apple.com/kb/TS1591
    Windows:  http://support.apple.com/kb/TS1538

  • I restored my pc and nowit won't open itunes, when i try to, it reads " this version of itunes has not been correctly localized for this language. please run the english version." how do i fix this so i can open my itunes and back up my iphone?

    I restored my pc and now it won't open itunes, when i try to, it reads " this version of itunes has not been correctly localized for this language. please run the english version." how do i fix this so i can open my itunes and back up my iphone?

    Hey KEBENNETT, 
    It sounds like you've restored Windows on your PC and iTunes is no longer opening and running normally. 
    I'd recommend using the instructions found at step 4 and 5 in this article to repair or remove/reinstall your iTunes installation:
    Issues installing iTunes for Windows - Apple Support
    All the best,
    Jeremy 

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    Thank you for responding.  Nothing actually worked!  After reading the posts online, I called Apple.  They indicated they have seen problems with some software after their upgrades.  The technician was able to fix the problem on my computer remotely, but I have no clue what he did!  But, it was definitely related to their recent upgrade to my computer.

  • HT4859 My iPhone 4 says I have 4.9 GB of my free 5 GB iCloud storage available. Yet when I try to back up to iCloud I get the message that his iPhone cannot be backed up because there is not enough iCloud storage available. What am I doing wrong??

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    Import them to your computer as discussed here: http://support.apple.com/kb/HT4083, then either delete them from your phone or exclude the camera roll from your iCloud backup by going to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your phone under Backups, then turn Camera Roll to Off under Backup Options.
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    When I try to back up my Iphone, I get a message that My Iphone can not be backed up on my computer.  My computer is authorized and I have been successful with this in the past. I uninstalled Itunes and reinstalled the lastest version and the same problem occurs.

    If you are running Tiger, you don't have time machine. 
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    (My backup application is the last PPC capable version of Retrospect, which does a credible job, or has over the past ten-twelve years.)

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