HT1766 Trying to update iphone 4 from 4.3.2 to 5.1.1
My wife has an iphone 4 that she never updates. It is presently running ios 4.3.2. I am trying to update to ios 5.1.1. It will not allow that initial backup, just keeps whirring. Am I doing something wrong? Thanks.
just like to correct: im on iOS 4.3.1
also additional info:
- secondly i have restarted my phone and restarted itunes many times & i have the latest version of itunes
- restarted everything again. i synced my phone for the fun of syncing hoping that might help although i didnt have anything to sync but anyway now its reduced the time & said "8hours remaining" but in the space of 10minutes went up to "11hours remaining" seriously? please help .
thanks
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Are you updating over the air or using iTunes on your computer? If you're doing it over the air, use iTunes instead. It's a little more reliable as far as the download goes.
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Trying to update iphone 4 from ios 4 to ios 6! whys it saying its going to take so long?
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just like to correct: im on iOS 4.3.1
also additional info:
- secondly i have restarted my phone and restarted itunes many times & i have the latest version of itunes
- restarted everything again. i synced my phone for the fun of syncing hoping that might help although i didnt have anything to sync but anyway now its reduced the time & said "8hours remaining" but in the space of 10minutes went up to "11hours remaining" seriously? please help .
thanks -
Hi, I am trying to update my ipad2 from ios 4.3.3 to ios 7.0.4 after i have downloaded the update it cant update my ipad it gave me error 3194
what can i do. ThanksiPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers, Tom -
"iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone."
Anybody else experienced this when trying to update iPhone software to 5.1.1???
How have you resolved this issue.
Any help anyone can give will be warmly received!!
Thanks,
R.
London.Hello jsachi,
The article linked below details a number of troubleshooting steps that can help get a backup created in iTunes.
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Cheers,
Allen -
what cause searching network problem after updating iphone 6 from iOS 8.1.2 TO iOS 8.1.3?
SSince Apple does not support downgrading the iOS I suggest you start a new question that gives a good title to a specific problem. Then in the body of the thread describe the problem in detail, tell us what steps you have tried so far to correct the problem, what happened, and what error messages you received.
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When tried to upgrade iphone 4S from 8.1.2 to 8.1.3 it crushed at the middle.
After it it not let it tern on and cannot make recovery and crush in the middle of the process with "could not be restored. An unknown error occurred (3014)"Hi bahaluly,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you are not able to update the iPhone. I would recommend that you read this article, it may be able to help the issue.
Get help with iOS update and restore errors - Apple Support
Solve network errors
Related errors: 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200, or "There was a problem downloading the software," or "The device isn't eligible for the requested build." These alerts mean that your computer is either having difficulty contacting the Apple update server or communicating with your device.
Check your computer for software or settings that might cause communication issues between your computer and Apple or between your computer and your device.
Cheers,
Mario -
Trying to update iphone.
Update did not work.
Now trying to turn phone back on and restore.
Received msg that could not back up iphone because it has not been set up yet.I have iOS 8.02 on my iPhone 5S and Itunes 11.4.0.18 on a Windows 7 computer. iTunes is not syncing newly added music CD's. It's set to automatically import CDs when they're loaded using the AAC encoder and error correction. After they're importedm the songs and albums show up in the iTunes library, but they don't sync with my iPhone.
I've tried the following: Went to the Genius Bar at the Apple store for advice, which was useless (unusual); deleted & reinstalled iTunes; switched from syncing all music to syncing manually (and checked every song, album & genre; deleted the newly-added CDs that didn't sync and re-loaded them.
Is this an iOS 8 problem? Am I encoding incorrectly? If not AAC encoder, then what? -
After downlaoding ios5 and installing I get the message "we are unable to complete your activation at this time" when trying to update iphone 3gs to ios5 using itunes. Can anyone help?
Hi David,
any luck later?
I'm experiencing the same issue and I see that you're also posting from China. Not sure is location-related but if you managed to activate you iPhone: how did you do it? Just keep on trying?
I'm a bit fed up of trying. It's already two full days...
Thanks, ciao.
Stefano, Shanghai -
I have a "firmware file not compatable" message whilst trying to update my iPhone4 from Sofftware Version 5.1 to 5.1.1 via iTunes. I have tried about 3 times and keep getting the same message. Any ideas/suggestions?
Since posting the above - I have now tried downloading the update on my iPhone rather than via iTunes, and its just worked and installed and seems fine! Was a lot quicker as well than the download time via iTunes
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I just recently tried to update my ipad from ios 4 to 5 and now I am getting an error message when I try to connect it to the computer so that I can download all of my apps, etc. please help! Error message says iTunes could not connect to this iPad. An unknown error occurred (oxE8000000A).
Help!Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.apple.com/nz/itunes/download) -
I am trying to update ipod touch from ios 4.3.2 to ios 6.1.3. I have it connected to my computer, and the summary in itunes indicates the update is available. However, when I click "update", it opens Windows Explorer and waits for a file name to open.
I am not at that computer now, but I did check via windows update & with the check updates menu choice in the itunes program - neither indicated a newer version of itunes is available. (it is a vista computer).
The itunes software on the computer displays my ipod & the current ios (4.3.2), and indicates a newer ios is available (6.1.3). When I choose "update", I am taken to Windows Exploer and prompted to choose a file to open. it is as if the "update" button has the incorrect code attached to it.
The ipod is working, but there are several app I would like to install, but I can't with the current ooperating system. -
Hi
I am trying to update my ipad from ios 4.3 but when connected to itunes I get an error message saying that the internet is not accessible when it is. How do I resolve this?Disable your firewall and antivirus software, restart your iPad, quit iTunes, restart your computer and then try to update again.
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Since last few months i am trying to update my ipad from iOS 3.2.2 to 4.1.2 or 5.1, but it always shows error 3002, 3194 etc. I have checked & resorted to all the given troubleshooting steps , but they didn't help.
Somebody please help meConnect the iPad to iTunes, and do the update with iTunes.
The 4.1.2 ipsw file will not work, no longer supported.
The incremental update directly on the iPad does not work either, unless you are already on iOS 5.
Let iTunes do the job, you already lost too much time by doing it yourself. -
TS3694 just got a 3004 error while trying to update iphone version, what should I do
juat got 3004 while trying to update iphone version, what should I do?
error 3014 is this
Error 3014
This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below inUnable to contact the iOS software update server gs.apple.com.
If you have jailbroken you will get no support here. It is against the terms of use of this forum to discuss jailbreaking
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