HT1766 Update sent phone into restore mode?
I just updated my 3GS iphone with iSO6. The update then stopped and the phone restarted and the recovery screen appeared on the phone. I don't have anything backed up and don't want to lose my pictures, is there anything that I can do.
Attempting to update a device without a backup is not very smart.
WIthout a backup there is nothing to restore.
Once in recovery mode, all data is gone and the device must be restored.
Luckily for you, nothing on your device was important. Had that data been important then no intelligent human would elect to not backup the data.
Similar Messages
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TS2529 iOS update throws phone into recovery mode - HELP
The current iOS update seems to have thrown the phone into recovery mode now requiring restoration through iTunes. Of course I don't have photo stream on and fear losing all my photos. Any way around this?
Reset, hold both the home and power buttons until the iPhone begins to restart. If this works great. If not you may have to Restore the iPhone to get it working again. If you decide to do this you may even have to use DFU Mode to Restore. Here are the steps for DFU. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes.
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Update Sent iPhone into Recovery Mode
A friend told me about the update so I connected my iPhone to my computer and chose "Update." I got an error that ended with my phone in "Recovery Mode." iTunes recognizes it as an iPhone in recovery mode and I choose "Restore" but what seems to be most of the way through the restore I get an error saying (direct quote) "The iPhone "iPhone" could not be restored. An unknown error occurred (6)." After I first had problems I updated iTunes, but that didn't help. I'm on hold with phone support. I've yet to talk to anyone.
I also experienced the "recovery mode" issue. After distilling some of the recent posts here and related topics, here's what I found worked for me. (1) Delete iTunes 7.6 update, download and install iTunes 7.6 from Apple's website. (Good idea to back up your iTunes library just in case). (2) If you have tried several restores of the iPhone without success, navigate to //user/library and delete the several backup files there. (3) Reset your iPhone (simultaneously press home and power key until Apple logo appears). Turn iPhone off (press power key until screen blanks). (4) Plug in your iPhone and you'll hopefully see that the software and firmware is being restored. (This takes a while). After that, you'll see the message that your iPhone files are being restored, however you have them set in iTunes. One note -- though I'm not sure why, having your iPhone plugged directly into your machine's USB port rather than through a hub may prevent device polling from corrupting the iPhone restore process. This worked for me -- not sure if similar process would work on Windows boxes or not. After about an hour of messing with it, now have updated iPhone fully functional (again) with new features.
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Empty battery kicked phone into restore mode
ARG I left the comfort of Los Angeles to go to my brother's wedding this weekend in Arkansas. I was in the middle of nowheresville. My battery completely drained and shut the phone off. Normal behavior. Well, I plugged the iPhone in and once it had enough power, it came back up in restore mode! Here I was in the middle of nowhere and my phone dead. A quick call to Apple support and the young man told me that it is a problem with the 2.0 software and to not let the phone completely drain. I've learned my lesson. Hope this saves someone else. And Apple, if you are reading this: FIX IT!
ps... I've upgrade to the 2.01 firmware now.. will see if that helps.Speaking of empty BATTERY Folks... outside of the you are down to 20% and 10% alerts... is there another one that pop's-up. I've been reluctant to leave my phone on more than 15-20 minutes past the 10% notice? Thx
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Why did the 6.1 upgrade put my phone into restore mode?
My phone was working fine and when it started loading the 6.1 update, it instantly caused my phone to crash and now it's in recovery mode and I can't do anything to get it back. I have used a number of computers connecting to iTunes and it will not restore no matter what I do. I have followed all the instructions listed on Apple's website and nothing. I think Apple should be responsible for the phone and replace it. It anyone have any ideas how I can get it restored?
Thank you for contacting us, Brian51.
I am sorry you had to encounter these problems when you upgraded your phone's software.
You already did some things that we would have you do (sync with iTunes) since that didn't work, it would be best to replace the device under the warranty replacement guidelines.
The store can process the order for you if you aren't able to call us at 800.922.0204 from a different phone.
Tamara H.
Follow us on Twitter @VZWSupport -
HT201210 how come when i hooked my ipod to my computer to update it went into restore mode?
My ipod has been stuck o the loading screena and itunes isnt reading it
I think you meant ALT + F...when I push that nothiing happens....there is no "devices" choice.
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updating ios7 my iphone 4s has gone into restore mode and asking me to plug into itunes, im then getting an 3004 error. i have not been able to use my phone since doing this. can anyone help ?
http://lmgtfy.com/?q=iPhone+error+code+3004
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my phone was unable to finish the latest update and gone into recovery mode. will only restore if i do a factory reset, but i dont wanna lose my photo/videos!!! how can i back up up before i restore it. im not able to acces my phone normaly, stuck in recovery or something.
it seemed to have backed up everything just before the software update 6.1.4. so after the full restore i restored from backup and its all still there (mostly)
what a relieve...thx -
After updating to itunes 10.4 restarted my pc windows 7 64 bit, my ipod touch 3rd gen went into restore mode,when trying to restore it works for several minutes then says it cannot be restored, unexpected error occured (1604) I have followed the reslution checklists, still wont work, any thoughts?
Hi
Cannot offer any thoughts other then i am having the same problem. updated my itunes windows7 32bit ipod touch 4th gen. went into restore mode lost over 700 songs. i dont get any error messages i just cannot get into itunes store. Firewall is allowing access, etc resolution checklists done, and nothing.
Hopefully this issue is fixed up soon... -
now when i put my phone into recovery mode it connects to i phone software update server and sftware starts download but after much time of download error=-39 occurs
my itune keep showing message that i tune is downloading software for my phone. but downloading for several minutes it displays message that i tune cannot connect to my phone because it is locked with a passcode. first entre the pass code.
on the other hand phone is started with a message on screen phone is disabled. -
My daughter forgot her passcode. Phone is now disabled. I attempted restore procedures by placing phone in restore mode and connected it to the computer / itunes with which it was originally synced. itunes recognized phone in restore mode and said I must restore. I clicked restore, restore and update. Update began, itunes recognized the device by name and gave error message that stated I must have the passcode to restore. There was no option to restore as new. I attempted to restore the iphone 4s on another computer by instaling itunes, but same error messages appeared. I contacted Verizon and they said they could not help me. The nearest apple retail store is over 40 miles away. PLEASE HELP!
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
My iPad 2 goes into restore mode almost dailyand can't restore it anymore error 1603
My iPad 2 goes into restore mode almost daily. I usually just restore and sometimes use the iCloud backup. This time, my iPad cannot restore. I have gotten the error message 1603. I have the latest version of iTunes. PLEASE HELP ME
Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
My iphone has gone into restore mode after accidently pressing backup. It tells me i will lose all my data. How to i get back into the phone and not lose my datea
i havent backed up in ages (yes i know thats flakey)Birdman01 wrote:
My iphone has gone into restore mode .... How to i get back into the phone and not lose my datea
It is all too late...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I just hooked up to my computer to down load new songs it said new version of software is avalable, after down load I pod went into restor mode. Is there any way to get it to work beside the restore? and will I loose all my photos and vidios?
Best Not to interupt the Update Processs...
See Here for Details on what is happening...
Updating to iOS 5
http://support.apple.com/kb/HT4972
Post back if you have any issues... -
5th Gen Ipod classic is stuck in a Restore loop. Every time I restore on itunes the ipod reboots back into restore mode. help!
Hi clarity,
Welcome to Apple Support Communities.
You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you continue to receive the error message when connecting your iPod, see this article for more troubleshooting tips:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Best,
Jeremy
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