HT1766 When in Itunes with my iphone connected to my computer I click on my iphone icon and itunes stops working and I have to close itunes, every thing is uptodate?

Hi When I am in Itunes on my Windows 7 computer with my ipone connected (5s latest) it syncs OK I then click on the iphone icon and itunes stops working and I have to close down? all software is latest version? can any one help?

Hello Dowad,
Thank you for the details of the issue you are experiencing when connecting your iPhone to your computer. I found an article with steps you can take if iTunes stops working when you connect your iPhone:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

I have an old iPhone 4 that finally stopped working. I have an unlimited data plan and want to keep it. When I called customer service, I was told like in the past that if you purchase the new phone at full price, you can keep your old plan. However, a

I have an old iPhone 4 that finally stopped working. I have an unlimited data plan and want to keep it. When I called customer service, I was told like in the past that if you purchase the new phone at full price, you can keep your old plan. However, after some time on the phone i was told by the csr and supervisor that their system is not allowing them to complete the transaction without changing to a limited data plan. I was told to try going to a store and buy the phone. Same thing happened. Has Verizon changed something and not told their employees?

Seems like people having this problem are those coming from a phone that doesn't have a nano SIM card...so when Verizon issues them one they end up changing their plan. No clue why this keeps happening but stay on top of them. As long as you initiated the request for your plan to be reinstated within the 14 day time frame they should put it back. Interested in seeing how this plays out. There is still one phone in my house that hasn't been upgraded (an iPhone 4). I'm hoping when we do upgrade it at full retail they won't mess with her unlimited data plan

HT204023 si slive in a house with 2 IPhone's and both have hotspots. My question is can we change the name of the network so we can identify them?

si slive in a house with 2 IPhone's and both have hotspots. My question is can we change the name of the network so we can identify them?

change iPhone name in your iTunes. click device on the left tab, and hold enter to change iPhone name

My iphone 5 speak just stopped working. I have iOS 7.0.3 update. What is the solution?

y iphone 5 speaker just stopped working. I have iOS 7.0.3 update. There is no damage what so ever. What is the soultion?

if it works when you connect a headset then it's 100% an hardware issue not a ios7 issue
it's been around for ages read more here
https://discussions.apple.com/thread/1343532?start=315&tstart=0
iphone stuck in headphone mode

How can I unlock my Iphone after I have use my finding my Iphone icon and I have follow all the step to recover my Id apple and password.

I 'm trying to unlock my 5s iphone I was trying the icon Find my Iphone. And I was luck and now I dont remenber my id apple or password. But I did look in to the instruction above in how to use again my phone. But nothing happen. What can I do to put back my phone to work again.

How does one forget their Apple ID? That simply sounds fishy.
Reset the password by going to https://iforgot.apple.com/password/verify/appleid

HT5858 I just recieved a new Iphone 5 and I have somehow deactivated the swipe action and now have to double tap every thing. I can not page down to see the complete page. And my phone will not turn off either. Please help me I have just had it for a few

I can not swipe and when i go into general i can not page down to refresh. I have to tap once the tap twice to open up any apps on my phone or the make calls.
Help me please

Tap the Home button three times to disengage VoiceOver.
Turn it Off at Settings > General > Accessibility > VoiceOver

When taking pictures with my iPhone 4S with flash the pictures are blue

When taking pictures with my iPhone 4S and when I use the flash the pictures come out blue but wen I don't use the flash the pictures come out great. Can someone please answer my question to why that is happening

Do you have a case on your phone? Many cases get a reflection from the sides and bleed light over the picture.
The flash is naturally green/blue colour anyway..so it could be just that.

I have an iphone 3GS and I have upgraded it to iOS 6. Since then it doesn't work properly. Every now and then it has been restarting by itself and requiring restore. When I connect it to itunes it restarts again and again. Is there any solution?

I have an iphone 3GS and I have upgraded it to iOS 6. Since then it doesn't work properly.
Every now and then it has been restarting by itself and requiring restore. When I connect it to itunes it restarts again and again without letting me take any action. Is there any solution?

Hey, There are afew things you can try.
- Simply turn your phone off and back on again
- Hold down your home button and your lock button and let goes as soon as the screen goes black (Phone will power down) - Then turn on your phone and hey presto!
- Back up your iPhone to your PC, then restore it..
this ones last cause I think you may have tried it already..
- Close all open applications
Hope this helps!
Kieran.

HT1473 I can load a CD on my PC to iTunes but when I sync with my iPhone 5S the CD does not load onto my iPhone. I used to be able to do this with no problem on my iPhone 4. Help!

I can load a CD on to my PC - iTunes but when I sync with my iPhone 5s the CD does not load onto my iPhone 5S.
Help!

You can sort your library by adding a Sorting info in the File Info. Select a file in iTunes U, press cmd + i, choose Sorting Tab. For example add a Sort Name. For each file you have to put a value into that field, I did it with 01, 02, 03 .. 12. I do not know if this works if you select multiple files, but I did not try.
The next time you sync your device, your files will be in order. It' ve tested it on an iPad2.
If you ask me, there must be a better solution for that problem as the files have a track number saved in the info as well, and it is quite annoying to add the sorting order manually.

HT3577 I have an iPhone 4S and I have set the VoiceOver to off, but when I run with iTunes on, it still comes on. How do I stop this from happening?

I have an iPhone 4S and I have set the VoiceOver to off, but when I run with iTunes on, it still comes on. How do I stop this from happening?

This is from article on device with multiple computers:
iPod shuffle and iPhone are intended for use with a single computer. You cannot load music from multiple computers or iTunes libraries onto iPod shuffle and iPhone like you can with other devices.
http://support.apple.com/kb/HT1202

How to solve the error message "Could not activate cellular data network: PDP authentication failure"when using 3g or gPRS on safari with an iphone 4 and latest software updates

Please can someone help me to solve the error message "Could not activate cellular data network: PDP authentication failure"when using 3G or GPRS on safari with an iphone 4GS and latest software updates. I have tried resetting the network and phone settings. I have restored the factory settings on itunes and still the problem persists.

All iPhones sold in Japan are sold carrier locked and cannot be officially unlocked by the carrier. If you unlocked it, it was by unauthorized means (hacked), and support cannot be given to you in this forum.
Hacked iPhones are subject to countermeasures by Apple, particularly when updating the firmware. It is likely permanently re-locked or permanently disabled.
Message was edited by: modular747

When I launch the iPhone 4 presents the iTunes icon and I have to restore.

Good evening, from one month when I turn off my iPhone 4 and the power back up, the display shows the icon if iTunes and I use it to restore. I sent it in for service 2 times and I was told that the problem does not occur and that second diagnostic test works like it should. Obviously I have restored several times without backup but the problem persists. What do you advise me? thank you! translated with google translate

Ava8c wrote:
I already restored like new and the problem remains.
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
iPhone User Guide
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

Phone died when on with a Customer Service agent. Now both phones are dead...What do I do now? Trying to set up my iphone 4S and I have no phone to call them back.

Phone died when on with a Customer Service agent. Now both phones are dead...What do I do now? Trying to set up my iphone 4S and I have no phone to call them back.
I was told I can set up my phone service through iTunes, but I can't seem to figure out where to go at this point. Any help would be greatly appreciated!
Greg

what do you mean, it died? plug it into the power! :-)

When I phone with my iphone 4 they don't hear me but I can hear them. What to do about that?

When I phone with my iphone 4 they don't hear me but I can hear them. What to do about that?

Try disconnecting the headphones and then adjusting the volume, does it say headphones?
If it does, there might be something in the headphone jack, maybe lint, dirt, or something else in there.
You can try getting it out by connecting the headphones 5-10x or spraying compressed air into the jack.
If it doesn't say headphones or there isn't anything in there, try restarting or restoring the iPhone.

I get an error message when trying to install windows 7 on my macbook pro. The message says "windows has encountered a problem communicating with a device connected to your computer. I don't have anything connected to my computer. How do I fix this?

I'm trying to install windows 7 on my macbook pro. I went through the process of bootcamp telling it to install windows 7. Once the windows boot manager started an error message came up. The error message says " windows has encountered a problem communicating with a device connected to your computer. I don't have a usb connected to my computer. I am using windows 7 professional install disc. I can't figure out what i am doing wrong. The same message keeps coming up over and over. Am I doing something wrong or is it something else?

Well, shucks, i just spent almost 30 minutes trying to find your model user guide to explain it better, I guess they never got around to making it.....
I would just borrow another Windows disk and try installing it again and if it does it again then you might take it to an Apple Store and see if one of the "Genius' " can figure it out.
Make sure your internet is enabled and click on your blank desktop and at the top of your screen is a Help menu option, enter PRAM and it should give you a list of things relating to Pram. It may take a few seconds to list anything as it has to connect to Apples severs first. It should list the things you may have to fill back in when your done.
"P-ram" stores some common information that is used in the background, your date, time, startup disk, etc, that you don't have to re-fill when you restart, it's a little different for each computer.

HT1766 When in Itunes with my iphone connected to my computer I click on my iphone icon and itunes stops working and I have to close itunes, every thing is uptodate?

Similar Messages

Maybe you are looking for