HT1766 Where is my old backup stored? Because of auto backup, I can't see any of my older ones and with new ios erased all my data and it kept backing up the "new" setting

I plugged in my iphone and then itunes says my iOS was old and need update. Hence I update it to 7 where it erased all my data to start with, and it was actually backed up before it was erased.
After the new iOS was installed, it just couldn't restore the old data and instead it kept auto back up the new setting. I called apple help line and the guy said whatever is on the itunes list is all there is. But because of the auto backup, the whole list is full of new backups without my old stuff. Is there anyone who can tell me whether these files are overridden or instead just not showing on itunes, and where can I find it?
Thanks lots

When you restore a device, a new backup is created and the old backup has a date added to the backup name.
Look in iTunes prefs > Devices.
The current backup will not have a date in the name. It will show the date on right side.

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I have a new mac book, I have loaded all my old data on it via time machine. I want to now erase all that data so it is back to a new data free computer. it has yosemite, how do I remove all the data???

I want to erase all the data I loaded onto my new macbook pro yosemite. I want to have it cleaned of all the data photos etc I have loaded so it is like a new computer again. I already have all this data on a hard drive so I don't need to back the data up.???

Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
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I'm trying to buy more storage on my iPad but when I get to the "buy" button, it has my old Apple ID and I can't go any farther. I've changed my Apple ID on all my devices, logged out, logged back in, rebooted, etc., but that one area still has old one.

I'm trying to buy more storage on my iPad but when I get to the "buy" button, it has my old Apple ID and I can't go any farther. I've changed my Apple ID on all my devices, logged out, logged back in, rebooted, etc., but that one area still has old one.

You can't buy more storage on an iPad. You are referring to space on iCloud and that probably won't accomplish what you are trying to do.

I am running Windows 7. I have 250 photos from a trip that I want to load to the iPad v 6.1.3.1 and show as slide show (in named order). I can not see any recent remarks regarding how to keep them from being loaded in date order.

I am running Windows 7. I have 250 photos from a trip that I want to load to the iPad v 6.1.3.1 and show as slide show (in named order). I can not see any recent remarks regarding how to keep them from being loaded in date order

By default the photos will be sorted by the date modified.
iOS: Understanding photo sorting
Edit (touch) them in the order you want them to be shown.

My husband and i just bought a new pc. I went to sync my iPhone and it wants to erase all my data, what do I do?? How do I get my info to the new pc without losing it all?

Looking for help please???

You need to copy the iTunes folder from the old computer to the new computer; do this while iTunes is not running, then launch iTunes and you will see it. You can then safely sync. If this is not an option there is a MUCH more complicated way to do it: Syncing to a "New" Computer or replacing a "crashed" Hard Drive

How can I update my iphone 4 and sync on itunes? All I get is :Could not back up the iphone because the back up is corrupt or not compatible with the iphone. -

Trying to update my iphone to v.5.1.1 however it downloads the version but just at the end of updating my phone I get the message: iTunes could not back up the iphone as the back up was corrupt or not compatible.
How can I fix this?
Thanks

The backup and restore from the iCloud was a little unnerving since the restore erased all information from the iPod. The iCloud backup and restore took a long time, but worked. I was very grateful.
Trying again to backup to iTunes locally proved to be the same challenging problem. The same backup to corrupt file was the message. The status bar showing backup seemed to move faster to start, but then slowed to a creep toward the end before the error.
When trying to restore a backup in iTunes, the "Restore" button is grayed out since it is looking for a local copy. Any restore would need to be from the iCloud which already worked but isn't the final solution.
Your suggestions were good, I am just in the same boat. Any thoughts about doing the following?
1) creating a cloud backup
2) resetting the iPod to factory defaults
3) removing all traces of iTunes from my computer and
4) installing iTunes and setting up iPod from scratch.
This is the next thing on my list.

My laptop was stolen and with it my iTunes, 2 questions how do I get it on the new laptop and deactivate that one and the iPod that was also stolen

Can I get my library on the new laptop after the last one was stolen?

See this user tip for recovering the media from the iPhone: https://discussions.apple.com/docs/DOC-3991

I just got a new computer and I'm trying to sync my Ipod to the new computer not all of my items are coming over to the new computer

I'm having trouble getting all of my apps and photos to sync to the new computer and only about half of my music will copy over. What am I missing?

It will only move "purchased" songs - i.e. those bought through the iTunes store. Anything that you loaded into iTunes from another source (CD, bought elsewhere, etc.) has to be either reloaded from that source, or brought over via iTunes "Home Sharing".
In my own experience, Home Sharing works the best - although it can take literally days, depending on how large your music/ap/movie library is on the original computer.

Mail app is blank. I can not see any thing but a blank page with blue lined format. It does not shut down either. It just blinks out after a few seconds and the icon is there alone on my home screen then everything goes black and my home screen comes

MY Mail app does not respond in anyway to anything. The icon shows I have over 300 emails but I have no access to them. When I tap on the Mail icon a blank white page comes up with the blue format lines. No emails, no inbox, nothing, not a single letter of the alphabet is there. Within a few seconds it blinks out and I see the icon and my home screen. Soon it just blinks out to black. I am left with the icon at the bottom center of the screen. I have no way to shut it down. I have no access to the emails (300) in my inbox. All that is happening is my memory is getting filled up with emails. I would appreciate any solution to this problem barring deleting my email set up in settings.
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Hey There Diane,
If I'm understanding your situation, you've got an iPad running iOS 6.1.3 and the Mail app is not working. I understand you don't want to remove and re-add your email account.
The first thing I would suggest is to make sure your iPad is backed up to iCloud or iTunes.
Do you have an iMAP or a POP email account? When you go online to your email service provider's website, are you able to access the 300 emails in your inbox?
Since the Mail app is part of your iOS operating system, upgrading that software to the latest version, which is 8.1.3 may resolve this issue.
If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
http://support.apple.com/en-us/HT201398
Try these steps if you have an unresponsive app on your iPhone, iPad, or iPod touch.
Restart the app
Close the app and open it again.Restart your device
Turn your device off and back on.Check for iOS and app updates
Make sure that you're using latest version of iOS.
Open the App Store and tap Updates.
If updates are available, tap Update All.
If asked, enter your Apple ID password.
You might need a Wi-Fi connection to update some apps.
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/HT204204
Update the iOS software on your iPhone, iPad, and iPod touch
Learn how to update your iOS device wirelessly or using iTunes.
iOS software updates introduce new features that let you do even more with your iPhone, iPad, or iPod touch. Be sure to keep your devices up to date so that you don't miss out on the latest features.Before you update
Back up your device to iCloud or iTunes.
If you use your device's Personal Hotspot for your computer's Internet connection, update your device wirelessly or connect your computer to another network.Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
If you have some free space, but not enough to update over the air, you can either update using iTunes or delete content manually from your device. Whether you use iTunes or update over the air, you'll have the same amount of free space on your device after you update.
Some iOS software updates aren't available as over-the-air updates. VPN or proxy connections might prevent your device from contacting the iOS update servers.Update your device using iTunes
If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:
Install the latest version of iTunes on your computer.
Plug in your device to your computer.
In iTunes, select your device.
In the Summary pane, click Check for Update.
Click Download and Update.
If you don't have enough free space to update using iTunes, you'll need to delete content manually from your device.
Find out what to do if you get other error messages while updating your device.
Last Modified: Jan 12, 2015
Hope this helps ...
- Judy

New update erased all my data

Hello,
I recently tried to update my ipod to the new update for the ipod touch and it had to restore my ipod, it ersed all my data! Please help!

All you need to do is connect it to your computer and let iTunes synch it...

Ios7 has erased all calendar data and wont allow new entries to be saved

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I have got my ipod synced to a computer that is no longer in use and I want to sync all my data from my current ipod to my new computer without erasing all my data...how do I do this??

Hi I really need some help with this problem I have got music on the ipod that I really want to put onto my new computer so I can sync it to my phone!!

See:
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or
Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek

TS1702 I have just updated my OS and now i have lost all my data and some apps will not reinstall from my computer. Having to install from the cloud is slow as the band width is small here.. any advise

I have just updated my IPADs OS to 6.1.2 this caused it to crash and i had to do a restore on the IPAD. Now some of the apps that i have will not reinstall directly from my computer. living in a country with a slow internet, uploading from the cloud is painfully slow. Is there some way to get around this

also must mention i have never had trouble that i couldn't fix on itunes but all of this has started since i have been using icloud for basic backups hope this helps solve problem

Several months ago I kept getting prompted to "update" my iphoto library. I finally gave in and clicked on the update button and EVER SINCE THEN, ALL of my photos have been 'grayed out' and I can't see ANY of them unless I click on the photo and open it

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Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library database
and please tell us what version of iPhoto and of the OS you have
LN

HT1766 Where is my old backup stored? Because of auto backup, I can't see any of my older ones and with new ios erased all my data and it kept backing up the "new" setting

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