HT1766 why isnt my ipod touch generation 5 connect to wifi?

 

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:                 
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

  • My ipod touch won't connect to wifi at home and it use to, it keeps saying my password is wrong

    My ipod touch won't connect to wifi at home, it use to work just fine, now it keeps telling me my password is wrong, but it can't be wrong because it is the same one I have always used. I also have an IPad2 that belongs to my daughter and it connects with our wifi at home with no problem.  But, why is my wifi telling me that my password is wrong.  I have tried everything, we have changed the pass word and that did not work.  We have have taken security off of our wifi and my ipod touch give me another message, but it won't connect to my wifi at home.  Please help... b/c the greatest thing for me is to be able to connect to wifi at home.
    thanks

    I have even shut down my ipod touch to see if it fixes the lack of wifi connection at home but it keeps telling me my password is wrong.  I can connect everywhere else, but not at home.  Pls help my.. I need to connect at home.  Does it matter if we have othere decives like ipads connected to the same wifi.  Because we have an ipad2 and my ipod and up until 1 week ago, we had very little issues keeping both of our devices connected at home.  Eitherway the ipad2 is still working just fine on our home wifi, but my ipod touch keeps refuseing to accept the password.
    Pls help, i am very frustrated and I have tried everything.

  • Why isnt my ipod touch screen working/ sliding?

    everytime i try to slide the "slide to unlock" it doesnt do anything. does anyone have any ideal why its not work or what could be the problem?

    Try the standard fixes:
    - Reset:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore the iPod from backup via iTunes
    - Restore the iPod to factory defaults/new iPod
    If still problems you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • Why isnt my ipod touch 4g charging? Every time i put it in the charger the screen shows a picture of a battery with a red bar. I know that means it needs charging but my ipod wont charge!!

    Well ,  my ipod fell alot when its with me. Like now it has a broken screen & before the broken screen its been in water. So the thing is , my ipod wont charge! Like everytime i put it in a charger the screen shows a picture of a battery with a red bar then it just disappears! I know that means it needs charging but my ipod wont charge at alll!!! I even tried leaving my ipod in the charger for a whole day and it still wont charge! Can some one please help me???

    Try the not-charging topic of:
    iPod touch: Hardware troubleshooting
    Also, look at the dock connector. Look for abnormalities like bent or corroded contacts. foreign material and cracked or broken plastic.
    I suspect a hardware problem.

  • Why isnt my iPod 4g not recognizing/ connecting to my wifi?

    So the Saturday after Thanksgiving, I sent in my ipod to get its screen fixed since it was cracked but it worked fine even with the screen shattered. 2 days ago i have recieved my ipod back and when i turned it on it needed the wifi which i understand. But since i recieved my ipod, it hasnt been working properly wifi wise. It hasnt been recognizing my homes wifi or any type of wifi for that matter. It only pops up when my ipod is directly next to the router. My homes wifi is password protected. Before, it was able to instantly connect to the wifi and i was able to go wherever in the house and it works, now it doesnt. I cant pull my iPod back 5 inches without it disconnecting. The wifi only stays when its next to the router. Why is it doing this and how can i fix it to the way it was?

    Take it back to who replaced the screen. I suspect the antenna got disconnected
    Installing iPod Touch 4th Generation Wi-Fi Antenna - iFixit

  • Why is my ipod touch 4g only connecting at 54 mbps?

    My ipod touch 4g has been slow here lately downloading apps and such. So I have an app that analyzes the wifi and it shows im only connecting at 54 mbps. I know the ipod touch 4g is able to connect to wireless n running at 150 mbps on the 2.4 ghz band. Why is it not using it? Is this why it's so slow? also my battery drains quick it seems. I just replaced my netgear wgr614 with a Belkin N600 DB for the dual band N now I know the ipod cant utilize the 300 mbps on the 5 ghz channel. I bought this router because the Ipad 2 needed it. My ipad 2 would cut out and drop signal in my bedroom now signal is great and stays great and it works on the 5 ghz channel. Long story short can't hook up no more tv's to my cable signal I have one tv and my cable modem on one splitter only one outlet in the whole apartment. I was told if I ran another tv it would kill the signal. So i figured get an Ipad 2 and use the Time warner app and watch live tv that way. It works like a charm now where as on my G router it would cut out and buffer a lot. I'm just trying to wonder why the Ipod touch 4g can't utilize the 150 mbps N 2.4 ghz band. Any ideas or anything I can do? I tried resetting network settings on the Ipod with no luck no change. My router is using WPA-2 PSK AES if that makes a difference. my internet is 10 meg with powerboost roadrunner. Also the wireless channels are on 1 and 6

    The % battery is not accurate.
    If a full charge only last 30 minutes after restoring to factory setting/new iPod that indicates a bad battery.
    Apple will exchange your iPod for a refurbished one with a new battery for $79. They do not fix yours.
    Apple - iPod Repair price              
    A third-party place like the following will replace the battery for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the battery yourself if you are up to it. You can purchase a replacement for about $10.
    iPod Touch Repair – iFixit

  • 2.2 Generation one Ipod touch having trouble connecting to wifi

    Ok, I am having a BIG issue with connecting my ipod touch to a linksys WRT54GX4 wireless router running WPA/WPA2 wireless security (there is an option that allows BOTH to be selected, but I disabled WPA2 as an option after I first started having issues with the IPOD touch wifi).
    Here are all the details.
    Bought the Ipod touch last December and while the firmware version was in the "1's", I had no issues connecting to the router and using the wifi functions.
    After the 2.0 upgrade, I had intermittent connection issues with the router. Sometimes, I could connect to the router easily and maintain a connection; however, the MAJORITY of the time, I would select the router from the wifi list, and receive a "Cannot connect to router" error. When I could connect, I would often lose my connection after a minute or two (regardless of using safari, youtube or the email client; all three would cause the connection to drop).
    Now, in 2.2, I STILL get issues connecting to the router with no seeming relief! I find that after I restart the router (power off for 30 seconds), I am able to connect, albeit with a slower connection, for a while. After I put the Ipod on "hold" after that first time, I start getting the problems I listed above with intermittent connectivity. Since I am not the only person in my household who uses my router wirelessly, powering off the router whenever I want to connect the IPOD is NOT an option!
    Here are connection logs from the router, annotated by me to show different attempts to connect. I hope these can help a technician resolve my problem:
    #These are my comments#
    Nov 25 21:24:35 (none) user.debug klogd: Register 0:1d:4f:ee:dc:d1:
    Nov 25 21:24:35 (none) user.warn klogd: <7>Add L2 =Fwd/Static/LinkId=1/Port=0040, ret=0,0
    Nov 25 21:24:35 (none) user.debug klogd: Register L2 entry to 865x, ret=0, <7> link id 1 mac on radio 0 00:1D:4F:EE:DC:D1
    #In the block above, I was able to connect the ipod after a power restart of the router. It connects for only a few seconds though#
    Nov 25 21:24:40 (none) user.debug klogd: Unregister 0:1d:4f:ee:dc:d1:
    Nov 25 21:24:40 (none) user.debug klogd: Modify L2 =DstBlock/Dynamic/LinkId=1, ret=0
    Nov 25 21:24:40 (none) user.debug klogd: Unregister L2 entry from 865x, ret=0
    Nov 25 21:24:40 (none) user.debug klogd: wns msg rcvd: type = 0x130a^Ilength = 30
    #Above, it apparently gets unregistered by the router after 5 seconds of connection! What's going on here!#
    Nov 25 21:24:43 (none) user.debug klogd: Register 0:1d:4f:ee:dc:d1:
    Nov 25 21:24:43 (none) user.warn klogd: <7>Add L2 =Fwd/Static/LinkId=1/Port=0040, ret=0,0
    Nov 25 21:24:43 (none) user.debug klogd: Register L2 entry to 865x, ret=0, <7> link id 1 mac on radio 0 00:1D:4F:EE:DC:D1
    Nov 25 21:24:43 (none) user.debug klogd: wns msg rcvd: type = 0x1308^Ilength = 46
    #Ok, tried to reconnect here, and got it to work for a minute#
    Nov 25 21:25:06 (none) user.warn klogd: [0][19][3][12196541] PEER not responding : STA 7 [0:1d:4f:ee:dc:d1] tx 36
    Nov 25 21:25:06 (none) user.warn klogd: [0][19][2][12196541] Triggering deletion, fail time 1001
    Nov 25 21:25:06 (none) user.debug klogd: Unregister 0:1d:4f:ee:dc:d1:
    Nov 25 21:25:06 (none) user.debug klogd: Modify L2 =DstBlock/Dynamic/LinkId=1, ret=0
    Nov 25 21:25:06 (none) user.debug klogd: Unregister L2 entry from 865x, ret=0
    Nov 25 21:25:06 (none) user.debug klogd: wns msg rcvd: type = 0x130a^Ilength = 30
    #Alright, the DISTANCE from the router is not an issue, as I'm 3 feet away from the router at this moment. However, the ipod is unresponsive here? What?#
    Nov 25 21:25:19 (none) user.debug klogd: Register 0:1d:4f:ee:dc:d1:
    Nov 25 21:25:19 (none) user.warn klogd: <7>Add L2 =Fwd/Static/LinkId=1/Port=0040, ret=0,0
    Nov 25 21:25:19 (none) user.debug klogd: Register L2 entry to 865x, ret=0, <7> link id 1 mac on radio 0 00:1D:4F:EE:DC:D1
    Nov 25 21:25:24 (none) user.debug klogd: Unregister 0:1d:4f:ee:dc:d1:
    Nov 25 21:25:24 (none) user.debug klogd: Modify L2 =DstBlock/Dynamic/LinkId=1, ret=0
    Nov 25 21:25:24 (none) user.debug klogd: Unregister L2 entry from 865x, ret=0
    Nov 25 21:25:24 (none) user.debug klogd: wns msg rcvd: type = 0x130a^Ilength = 30
    #Clicked on my router's SSID again to try to reconnect... denied...#
    Nov 25 21:25:26 (none) user.debug klogd: Register 0:1d:4f:ee:dc:d1:
    Nov 25 21:25:26 (none) user.warn klogd: <7>Add L2 =Fwd/Static/LinkId=1/Port=0040, ret=0,0
    Nov 25 21:25:26 (none) user.debug klogd: Register L2 entry to 865x, ret=0, <7> link id 1 mac on radio 0 00:1D:4F:EE:DC:D1
    Nov 25 21:25:32 (none) user.debug klogd: Unregister 0:1d:4f:ee:dc:d1:
    Nov 25 21:25:32 (none) user.debug klogd: Modify L2 =DstBlock/Dynamic/LinkId=1, ret=0
    Nov 25 21:25:32 (none) user.debug klogd: Unregister L2 entry from 865x, ret=0
    Nov 25 21:25:32 (none) user.debug klogd: wns msg rcvd: type = 0x130a^Ilength = 30
    #Same here#
    This is incredibly frustrating. Should I return the IPOD to an apple store and ask for a new one? Is there a setting on my router that will allow the IPOD to actually connect?
    Some more information:
    *Mac filtering is off.
    *Encryption algorithm is TKIP
    *Group renewal key is 3600 seconds
    *First installed firmware 2.0 OVER 1.4. After I got wifi issues, I restored the ipod to 2.0 after a full format. Did not solve my problems.
    Please help...

    I am so disappointed! The exact samething has happened to me, AND my husbands Touch. We had no problems before, and as you say with 2.1 a little stared - I ignored it because I love and defend my touch. After 2.2 all heck broke loose, I went to the genius bar and of course it ran perfect there. I had numerous screen shoots in one day, 'failed to connect to server, safari server, gmail server' - timed out blah blah blah, so they suggested I call my internet provider, they run a test and everything fine, they suggest I call the router people, ten bucks later and with nothing really showing a problem with the router our Touches still do not work like they used to. I am NOT buying a iphone, I want Apple to fix it or tell me how, it worked fine before what the heck gives, I wish someone could answer honestly.
    Thanks for letting me get that off my chest, I really hate to switch to Zune as my nephew has been bragging about.
    CC

  • Ipod touch 4 not connecting to wifi

    My son's IPod Touch (4th generation) won't connect to our home wifi. He can connect using wifi on other networks when he's not at home, however. I don't think it's the wifi inside the house, since all our other Apple products can use the wifi fine. Any suggestions?

    Reset Network Settings in Settings --> General --> Reset..
    Restart Router/Wi-Fi network.
    Reset/Restore iPod.

  • Brand New 5th Gen iPod Touch Won't Connect to Wifi

    I just got a brand new 5th gen iPod Touch and expected to have a fun night of playing with it, but instead I was trying to figure out why it won't connect to my network. Not a good introduction to a product.
    Here is the related info and troubleshooting steps I've already tried:
    - It will not connect to my wifi network
    - The iPod Touch says "Unable to join the network [network name]" when I try to connect to my network (as opposed to "Could not find the network [network name]" when it is not the correct network name)
    - I was able to connect to a random unsecure network nearby
    - Of course I power cycled my router and modem to reset them
    - My wireless router does not broadcast its SSID; I made it broadcast it and it still didn't connect
    - My network is password protected. I tried changing the security type, as well as turning the password off altogether, but nothing worked
    - My wireless router is a Netgear WGT624 v3
    - Even though it's brand new, I tried resetting the iPod Touch and the network settings
    Does anyone have any tips or solutions for this?
    I wasn't able to find other people with this problem, at least not with solutions that I haven't tried. It's really frustrating not being able to connect to the internet with my new device.
    I will point out that my Android phone connected to my wifi network on the first try with no problems.
    Thanks

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    iOS: How to back up your data and set up as a new device
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    What security are yo using with the router?
    Try as a test setting the router security to None.

  • My iPod touch won't connect to WiFi unless it is plugged into the wall.

    I have a 4th generation iPod touch. It was working fine but all of a sudden I can't stay connected to the WiFi unless it is plugged in. Anyone else ever experience this? All my other devices work fine on WiFi, so I assume it must be a problem with my iPod.

    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • IPod Touch will not connect to WiFi network

    Hi,
    I am getting errors connecting to WiFi networks with my iPod Touch. This had affected a Touch I got a couple months ago. Initially, the WiFi worked perfectly on my WEP network and several others. Then, one day, I couldn't get any WiFi. After standard troubleshooting steps (forget network & re-enter, reset network settings, restart, restore iPod, etc.), it still wouldn't work. I returned the iPod and bought another. At first it also worked perfectly on any WiFi network I joined.
    But now I'm affected by the same issue. This time, I went to the router settings and saw that the router (a Linksys) had assigned the iPod Touch an IP address. Yet, in the settings pane on th iPod Touch, the iPod had no IP address. I just ahead and reset all network settings, forget the network, reset the update and still nothing. And this was recently after updating to 1.1.2 firmware.
    Given that this has now happened to iPod Touches, I'm concerned that it may be an issue that is affecting others. Any suggestions? The error I get in Safari is "Safari can't open the page because it can't find the server."

    same problem!it connects to the linksys(not always,but miracles happen),and it can't load any page. it's really anoyingi. actually remember that the first day i bought it could've connect to linksys,but then my dad just helped me to acces our network and i didn'try to use it. but when i was in neighbourhood and wanted to open safari, it found me a link sys,but couldn't load anything. like nothing,even thou the signal was pretty strong...and i tried to do something like this in different places and buildings,the only place where i could actually connect is home with my network,that's it!
    i don't want to return my ipod,but it really drives me to it..=/
    is there anything that i can do?
    tnks.

  • New iPod Touch won't connect to wifi

    I recently purchased three 32GB iPod Touch's for my children for Christmas.  I'm trying to set them up ready to go, but one of them just won't connect to my wifi.  The other two have no trouble, connected immediately.  Can anyone shed some light on this or do I need to make an appointment at the apple store?  I have tried to reset the network settings, it has made no difference unfortunately.

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My iPod touch won't connect to wifi?

    I recently got an iPod touch 5th gen, and at first everything worked fine. Randomly, it stopped connecting to my home wifi network. Other devices (my brothers phone, my tablet) connect to it fine, but with my iPod it says it's connected and I have 3 bars of wifi, but Safari won't load any websites, none of my social media apps work, and it acts as if it has no wifi connection. It works perfectly fine at other wifi networks (I've tried it at school and at some public wifi locations), but it won't use my home wifi. I've tried turning the wifi off and back on, restarting my iPod (holding down power+home buttons), resetting network connections, tapping "forget this network" and joining it again, making sure that I am on the latest update of iOS, and nothing seems to work. I've tried setting the HTTP PROXY to "Atuo" because I read somewhere that it solves the problem, but everything is the same. I connect to the wifi and it works fine for like 1 minute, and then it just stops working. I don't get any error message or anything either. I don't think it's my router because like I said, all the other wireless devices in my house are able to connect just fine. If anyone could help me with this, that would be greatly appreciated. Thanks

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network       
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Ipod touch no longer connecting to wifi/internet

    Have had my ipod touch for over a year. Just yesterday it stopped connecting to the internet/our wifi router. We have a 1TB time capsule that it has been connecting to fine but not anymore. Our mac mini and laptop still connect to it, but not the ipod touch. I have tried forgetting the network and resetting the network but still no luck. Any suggestions??
    Thanks!

    Start by rebooting your TC (remove the power plug). After that comes back up, try it again, and, if the problem is still there, reset your touch network settings.
    When you touch restarts, tap Settings > WiFi > Other and re-enter your network name, security setting, and network password.
    If your problem persists, try to find/connect to other networks. If it doesn't detect or connect to anything else, you most likely have a hardware problem and will have to either repair or replace the touch.

  • Ipod Touch 3G, Although connected to wifi, unable to connect to internet

    Basically the problem is that my Ipod Touch 3G is unable to connect to the internet, even though I am connected to the Wifi network. Are there any suggestions? I have read through the Apple Troubleshooting (tried resetting, setting static IP, etc.)
    Thanks

    I'm having the exact same problem with my 3GS running iOS4, however my iPd Touch can connect to the internet fine. I can connect to the wi-fi, but connecting to webpages and browsing or checking hotmail etc, no such luck. I have also setup a static ip address and also authourised the MAC address of the device on the BTHomeHub router.

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