HT1766 Why won't my phone back up since I just bought additional iCloud storage--it spends hours saying "Backup in progress" and then it just fails?!

Why won't my phone back up since I just bought additional iCloud storage--- it spends hours showing "Backup in Progress" and then it just fails?!  I have it plugged in next to the computer and I turn it off after hitting Backup but it never completes.... Should I just give up and try to get my money back?

I'm having the same problem with my iPad (3). It's been saying that my last backup was 10/11/2012. I have tried rebooting (holding down the home and start keys to reset) and then trying to manually do a backup to the cloud. I have tried deleting the iCloud backups for all apps & setting all of them to not be included in the cloud backup (thinking that maybe one of the apps might be hanging the backup up). I have now deleted the last iCloud backup. I guess I will wait & see if it performs its backup overnight or something. As mentioned above, it has consistently been 1) plugged in, 2) connected to a wifi network, and 3) been in lock screen mode. And yet it hasn't been backing up either automatically (iCloud Backup is set to "on") or if I touch 'Back Up Now'.
Here's something that's really annoying- these posts started last April but I see no sign that anyone from Apple Support has joined this conversation. (!!)

Similar Messages

  • I just bought more icloud storage, why does it not let me backup my iPhone 5..says i need 1.4 GB of space

    i just bought more icloud storage, why does it not let me backup my iPhone 5..says i need 1.4 GB of space?..I just bought 10 more in icloud.

    I think you are confused. Syncing apps and music to your phone will not get store in the cloud by adding more cloud storage. If you don't have enough space to sync the music and apps, buying cloud storage won't help. If you have a 16GB phone, the phone still only has 16GB for apps and music even if you buy 10 mor GB of cloud storage.

  • I have deleted so many pictures, and I only have about 6 apps but i still don't have storage. Whenever i try to take picture it won't let me because there is no room. I just bought more iCloud storage but it didn't help. Any suggestions?

    I need advice on getting more storage for my iPhone 6. I have just bought more iCloud storage, but it didn't help. I only have about 100 picture and 6 apps. I also recently purchased music and it won't let me download it to my phone because there is no storage. Any suggestions on getting more storage for my iPhone?

    iCloud storage has nothing to do with the memory available on your iPhone.
    Have you tried a reset?
    Also, see this article:
    If you get a "Not enough free space" alert on your iPhone ...

  • HT4847 We are novice users of an Ipad. current message is "not enough storage this Ipad cannot be backed up because there is not enough Icloud storage available etc" there are two options "close" and "settings" but neither will respond and the screen goes

    We are novice users of an Ipad.  Have recently taken many video clips at a wedding. Ipad now displays message "Not enough storage this Ipad cannot be backed up because there is not enough Icloud storage available etc" Neither option "close" or "settings" will respond and the screen quickly goes blank. Any help would be welcome. Bob.

    A reset may help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. Release both buttons and await restart.

  • HT1766 I just bought more icloud storage from my new iphone but want to back up my old iphone. Is this possible

    My iphone has not back up since oct b/c I was out of storage space. I cracked my screen and got new iphone. I bought more storage using the new phone. Can I backup my old phone now before sending it back

    Sure, as long as you use the same Apple ID/Password.

  • Why won't my iPad email a PDF from Adobe or pages or kindle? It either says it's sent (and it isn't) or gives me an error

    I am working in Pages and trying to email my document as a PDF. It says it's sent and it's nowhere...doesn't arrive

    I'm trying to email the PDF to my printer, but I have tried to send it to myself or my husband. Nothing. I've tried to open it in adobe reader and email it from there as well. same problem.

  • I just bought more icloud storage.  When does it show up and why didn't I get a receipt?

    I was informed that I needed more storage for my ipad mini.  I got rid of extraneous things but decided to purchase some more storage anyway.  I went through all the forms and answered the final "are you sure you want to purchase this" question and I have recieved nothing!  No reciept, no storage...when does it show up?  I am concerned because i put in all my credit card info.

    You've checked all your iPad's homescreens for it, and tried searching for it via the iPad's spotlight search screen ? Does the app have 'open' against it in the Purchased tab in the App Store app ? Have you tried a soft-reset of your iPad to see if you can find the app, or download it via the Purchased tab in the App Store app, after the iPad has restarted ?
    To do a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • TS4009 I bought more iCloud storage but my iPhone says I don't have enough storage on my phone to upgrade an app or take a picture

    My setting show that I have plenty of available space, but I can not seem to do a single thing on my iPhone because it says there's no room. I cannot even upgrade an app or take a picture.

    Welcome to the Apple Community.
    Purchasing addition storage space in iCloud doesn't create any additional storage on your iPhone.

  • Why won't siri read back my messages before asking me to send?

    Why won't siri read back my messages before asking me to send?

    go to settings>general>siri >toggle it off and then on
    then try
    if problem continues
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. DONT CONNECT YOUR DEVICE TO A COMPUTER.

  • HT2417 Iphone model MC608LL.  Why won't it switch back to ringer from vibrate?

    Have 3G Iphone model MC608LL.  Why won't it switch back to ringer from vibrate?  Local repair shop said it was a software issue.  AT&T store said to back it up and update OS version.  Did all that.  The switch still won't take it off vibrate.

    - How did you delete it?  If you used Settings>General>Reset>Erase all Content and Settings without the iPod being charged you could have completely drained the battery.
    - After charging for at least half an hour try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next, after the charging above, place the iPod in recovery mode and try to restore it via iTunes.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • HT201210 why won't my phone work?

    why won't my phone work?

    it would be helpful for you to state exactly what you mean by "won't work".

  • HT204022 This iphone cannot be backed up because there is not enough iCloud storage available.  Can you help up delete some of our pictures that are backed up so that we can continue to back up the phone?

    This iphone cannot be backed up because there is not enough iCloud storage.  Can you help me take the pictures off the icloud since I backed them up on my pc and would like to continue to use the storage in icloud to back up with.

    you are correct. We are not understanding each other. I am attempting to provide a model for good habits for the OP. You have provided only a short term brief intervention which leaves a gaping hole for data to get lost in.
    At no point did I say that merely backing up the device without saving the camera roll pictures would delete them.  Please stop inferring what you think I mean, you are confusing the issue. I said that doing so was SETTING UP the OP for data loss. This behavior encourages the OP to simply shut off their backup for their pictures. At no point did you instruct the OP to delete the old pictures from the device. The set up part is this... if they simply turn off the camera roll backup, and aren't implementing some form of management for the pictures on the device, then the pictures are only being actually saved, in a "permanent" manner when the OP backs up to itunes. That's all fine and good, but this also presumes that the OP will always do so on a regular basis, will never forget to do so even when there are a ton of new, very important pics to worry about.
    My suggestion allows the OP to continue to use the automatic backup feature the way it was intended...automatically...for the information that has not yet been saved to the user's computer. The whole point here is that the OP can keep their pics AND still benefit from automatic backups without disabling the cameral roll from being backed up into the icloud.
    Should this poster have walked into my fruit themed store, I would recommend that the OP do the following:
    1. back up the pics to the computer (done)
    2. REMOVE THE BACKED UP PICS FROM THE PHONE
    3. Learn about and utilize PHOTOSTREAM (including its limitations like no videos, only 1000 pics and only for 30 days) to make backing up and saving the photos from the phone easy and simple
    4. Explain how backup works and what it backs up
    5. Reassure the OP that even if they haven't backed up to itunes lately or have not bothered to properly save their pictures using another device and PHOTOSTREAM, that their oversight won't be catastrophic in circumstances where failure to do either of these things and being met with tragedy, does not necessarily mean that the OP is SOL. The automatic backup is another line of defense against data loss and can save the OP's precious memories, TEMPORARILY, until they can be transferred to another device for "permanent" storage. Why disable a line of defense?
    I see it all the time. Full icloud, camera roll turned off, device not backed up to itunes nor pics saved for weeks because they were too busy, didn't feel like it or were just plain lazy.  Then, a wedding, birth, Halloween, Naughty time with the hubby, whatever it may be its an event with a LOT of pictures taken. Then, then next day or so, before the manual saves can happen, the device is damaged and needs to be replaced. There's no backup, nothing saved and the user loses ALL of the pics from the special event. IF they had properly managed their pics and only kept stuff on there that they really needed, deleted the rest after saving their pics elsewhere, and thus kept the backup size small enough to use, the backup would happen unattended overnight, and even though catastrophe still happens,  all the pics from the big event are recovered on a new device using the iCloud backup.
    Do you see the difference?  I hope you do, and i hope so does the OP.  I have a great deal of experience here, take advantage of it or not. Accept my help or be stubborn about it, Your choice. I am finished posting into this thread now.  Take care and good luck with your data.

  • TS3992 I have been getting this message: "This iPhone cannot be backed up because there is not enough iCloud storage available." However, the phone says that I still have 1.1 GB of available storage. Any suggestions?

    I have been getting this message: "This iPhone cannot be backed up because there is not enough iCloud storage available." However, the phone says that I still have 1.1 GB of available storage. Any suggestions?

    Try doing a hard reset:
    Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
    After that: go to Settings - iCloud - Storage and backup - turn off the iCloud backup
    and backup with iTunes from now on
    More info on backing up: http://support.apple.com/kb/ht1766
    Or, if you prefer to keep backing up with iCloud, check out this article, it will help you understand how to manage the iCloud storage:
    http://support.apple.com/kb/ht4847

  • I just bought 200 gb storage for my phone and it still says i cant download apps because "theres no enough storage" i dont get why, plz hep me out!!!

    i just bought 200 GB storage for my phone and it still says i cant download apps because "there's no enough storage" i don't get why, plz hep me out!!!

    It means that you need to delete content from the device before you can add more.
    (115750)

  • HT201263 well i was listening to music on my iphone and then it just stopped and now it won't come back on.  i tried resetting it alot and nothing i mean nothing comes on!  i tried recharging too and nothing and tried connecting it to itunes and nothing!

    well i was listening to music on my iphone and then it just stopped and now it won't come back on.  i tried resetting it alot and nothing i mean nothing comes on!  i tried recharging too and nothing and tried connecting it to itunes and nothing! Help? what can i do?

    http://support.apple.com/kb/TS3281

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