HT1768 Itunes Video

I can't "see" video files when I try to play in itunes.

Try swiping across the progress bar and see if the red delete button will pop up.
Try restarting the iPad or rebooting it as well and see if that helps and then try to delete it again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

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HT3209 My purchased iTunes videos no longer play on either of my Windows 7 computers. When I try to play any of them, it shuts down iTunes. Any ideas? I do have the latest itunes software loaded. jgh

My purchased itunes videos no longer play on my Windows 7 computers. When I click on a movie, itunes shuts down with an error message. Movies played fine until now. Any ideas out there?
jgard96

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Hello can some please help I am trying to watch my HBO go on my apple tv I have sound not picture. I can watch my iTunes videos and youtube so I know it works. it is working

Hello can some please help I am trying to watch my HBO go on my apple tv I have sound no picture. I can watch my iTunes videos and youtube on my airplay with my ipad and everything is updated so I know it works. But not on HBO go, Max go, showtime go.

What you want to do does not work with an iPd running iOS 5. See the screenshot.
The latest update for HBO GO does allow for AirPlay on Apple TV - sound and video - but only on devices running iOS 6 and Apple TV running 5.1.1 or later - according to the app description.

Itunes videos not playing on macbook pro

itunes videos and movie trailers are not playing on my macbook pro.

What happens when you try to play them?

Windows Vista + iTunes Video = skipping

I have a computer with Windows Vista and I can't get iTunes video to work properly. The sound will be fine, but the video skips and stops and then finally I get an error message saying that iTunes has to close. Please tell me that there is some kind of solution. I have updated my Vista software, my itunes software and anything else that I can think of.

First Update your iTunes Version to the newest one!
Got this issue with older iTunes when Vista was new.
If its still there check the CPU Usage and RAM Usage with the Task Manager (STRGALTDEL)

Poor iTunes video quality on Vista PC

I have a new Windows Vista laptop, 1 g ram, 1.7 ghz processor and i realize the iTunes requirements for playing video says 2 ghz, but is there any way i can get my laptop to play smooth iTunes video such as memory or program upgraded?

I bet its iTunes and not your computer. iTunes seems to be junkware on Windows.

My macbook pro runs slow, iTunes videos keep stuttering. Nothing has worked to solve this issue. Macbook Pro 13-inch mid 2012 2.5GHz i5 with 8GB RAM upgrade.

Hello everyone.
I have been having this issue for a few months now and nothing works to resolve it. The biggest issue is that iTunes videos constantly stutter ever few seconds, the audio portion of the video is not effected. The most I have open at once is Safari, Skype, and iTunes, and possibly Open Office. Videos will even stutter with nothing else open other than iTunes. At times it sounds like the computer is running something in the background from hard drive noise.
I even upgraded the RAM to 8GB and it still has this problem! Nothing looks wrong in Activity Monitor other than occasionally the memory usage spikes up to 6GB, but even then the memory pressure graph is green. I dont understand how these non-intensive programs can use that much. The hard drive is barely 1/3 full.
Please help with a solution as nothing has worked so far. Thanks!
Macbook pro 13-inch mid 2012
2.5GHz dual core i5
8GB DDR3 RAM
500GB HDD
Intel HD graphics 4000

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

ITunes Videos (Both Movies and TV Shows) are skipping/ studdering.

iTunes Videos (Both Movies and TV Shows) are skipping/ studdering.
These videos were taken from my hard drive, converted with Format Factory, then placed in itunes.
ON ipad the videos playback perfectly, but in itunes itself it fails drastically.
Same problem happens with quicktime. If i open these videos up with quicktime, it studders and skips, while if i open it with VLC, it works fine.
I have already disabled 3d acceleration, which helped a very small bit.
The Rest of itunes runs smoothly, just video playback is screwed
Specs:
HP Envy 14
Intel i5 quad core processor 2.53 ghz
6 gb ddr3 ram
Windows 7 Home Premium 64-bit
Itunes 10.5.1
Quicktime 7.7.1

Update
It turns out that the reason for not playing TV shows and movies is not the network.
Something happened with the files while copying them from the Macbook to the NAS station.
I noticed that after copying a TV show from the NAS Station back onto the Macbook Air drive; it was not possible to import that file into iTunes. iTunes ignored importing that file.
On the other side the TV shows will be played by Quicktime, either from the NAS station or from the Macbook.
It might be important to mention that the NAS station is not OSX formatted.
Does someone know what happened ?
Regards

I have just upgraded to 10.8 on my macbook pro and now I can't access itunes, videos and there is no sound - anyone help?

I have just upgraded to 10.8 on my macbook pro and now I can't access itunes, videos and there is no sound - anyone help?
It is an old macbook pro probably 6yo with the back lit keys - not under applecare anymore obviously. I downloaded the upgrade last night which took quite a while longer than it should have.
Anyone else experienced this and can suggest something? many thanks Jo

Run Software Update, wait till all the updates have finished downloading then restart the mac.

I have just upgraded to OSX Maverick and now my Apple TV has taken over my iTunes videos. I have tried turning off homeshare and iHave gone into system prefs and disabled the remote, but the problem persists. Any ideas.

After upgrading to OSX Maverick my Apple TV has taken control of my iTunes videos insisting I have to watch it on my TV. I have tried disabling home sharing on iTunes and on the Apple TV menu, I have also checked the disable Infrared facility in Systems Prefs Security. Even if I put the Apple TV in standby as soon as I hit a key on my iMac, Apple TV comes back on and on my Itunes screen I get the Apple TV logo imprinted on the screen, meaning I can no longer watch it on my MAC, I have run out of ideas. Can anyone help.

I think you're headed the right direction. There is an AirPlay icon (on mine it is up near the play/pause controls) that I believe is used to set the default desitination for the video to play.
I'd never seen your issue before, but opened iTunes on a recently-upgraded-to-Mavericks MacBook and it did exactly as you described. While the video was loading, I switched the AirPlay option to the computer instead of ATV and it began playing locally (after a delay as you'd mentioned). I then read this page, which is actually quite old: http://forums.macrumors.com/showthread.php?t=1091073, which lead me to the icon near the play/pause button. It now has Computer selected on it, and defaults to play locally instead of the ATV even after quitting and reopening iTunes. I hope that is helpful.

Itunes Videos freezing with windows 7!

I just got a brand new dell studio last week; i installed itunes 9 with the 64bit and for the first few days it worked just fine and now I will be watching a movie on itunes and my computer will freeze and go black, requiring me to do a manual shut down because i can no longer move my cursor or click anything. I've heard other problems with windows 7 and itunes. When i insert a regular DVD into windows media it works just fine. So far my computer only freezes with my itunes videos but who knows next week it could be my music too!
HELP!

I had the same issue for windows 7. Right click on the iTunes setup file and run as administrator, it works.

ITunes Video has no sound

All but one of my iTunes Video's on my laptap lost its sound for some reason. Can anyone suggest a cause and solution.

are you getting that with just some files you convert, or with any files?
this document might help with determining that:
Verifying iTunes video conversion and iPod video syncing using sample QuickTime files

Downloaded iTunes video - doesn't work

Hi,
I am overseas and downloaded an iTunes video direct to my iPad. The download started fine but was going to take a while to download. Whe I looked back soon afer the download had disappeared, I checked the videos on my iPad, it was there. When I tried to play it, it's just a black screen, it's not possible it finished downloading.
Any thoughts?

First try updating the video card/driver. If it came with the PC when you bought it, goto the PC makers site. If you installed a video card AFTER buying the PC, goto the maker of the video card.
If updating the video card doesn't work, try the steps here http://docs.info.apple.com/article.html?artnum=303706

ITune Videos stop playing

About 5 weeks ago we noticed that 10-20 minutes into playing, iTunes videos would stop. I am streaming from iMac to Apple TV.
We haven't changed anything that I can pinpoint. I have even checked energy settings. Nothing obvious!

Hi Ballara,
Thanks for visiting Apple Support Communities.
You can find additional steps to help troubleshoot your Apple TV playback at this link:
Apple TV: Basic troubleshooting
http://support.apple.com/kb/HT200197
Best Regards,
Jeremy

Playing iTunes videos to a personal DVD player

I'd like to play iTunes videos on my DVD player. I copied them on to a USB, then tried to play them on the DVD player. But they show up as "MPEG4" files and a red circle with a line through it appears. Guess that means it's a No Go. Any suggestions? Advice? Help? Thanks.

Well, I wondered...I tried playing the videos off the USB while it was plugged into my computer, and the video file in iTunes opened. Does that make sense to you? Yes, they do play on my iPod, but I hear you telling me I am NOT going to be able to play them on the DVD player. I also tried burning them onto a DVD disc, but that didn't work either.

HT1768 Itunes Video

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