HT1848 Can anyone help pls...I bought an audiobook on my iPhone. This has now disappeared (after I had to do a factory reset) and I can't figure how to retrieve - either to my laptop or phone, altho it is showing in my iTunes purchases. Tks

Can anyone help pls...I bought an audiobook on my iPhone. This has now disappeared (after I had to do a factory reset) and I can't figure how to retrieve - either to my laptop or phone, altho it is showing in my iTunes purchases. Tks

Audiobooks are currently a one-time only download from the store, so it won't show for re-downloading. If you haven't got a copy of it anywhere (if it's on your computer's iTunes then it should be in the Books part of your library) and it's still in the store then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.0.5 (6533.21.1)
    Build Info:      WebBrowser-75332101~1
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    Report Version:  6
    Interval Since Last Report:          11932 sec
    Crashes Since Last Report:           1
    Per-App Interval Since Last Report:  11055 sec
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                      1858F915-8C5B-422B-BA28-869A5939C4F6
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    Application Specific Information:
    objc_msgSend() selector name: performSelector:withObject:
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libobjc.A.dylib                         0x00007fff875c7120 objc_msgSend + 44
    1   com.apple.Foundation                    0x00007fff84e0732f __NSThreadPerformPerform + 219
    2   com.apple.CoreFoundation                0x00007fff87bab2ad __CFRunLoopDoSources0 + 1021
    3   com.apple.CoreFoundation                0x00007fff87ba95f9 __CFRunLoopRun + 873
    4   com.apple.CoreFoundation                0x00007fff87ba8dbf CFRunLoopRunSpecific + 575
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    6   com.apple.HIToolbox                     0x00007fff82d58551 ReceiveNextEventCommon + 148
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    8   com.apple.AppKit                        0x00007fff87f4ee64 _DPSNextEvent + 718
    9   com.apple.AppKit                        0x00007fff87f4e7a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    10  com.apple.Safari                        0x0000000100015ff6 0x100000000 + 90102
    11  com.apple.AppKit                        0x00007fff87f1448b -[NSApplication run] + 395
    12  com.apple.AppKit                        0x00007fff87f0d1a8 NSApplicationMain + 364
    13  com.apple.Safari                        0x0000000100009f18 0x100000000 + 40728
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x00007fff82a2c652 select$DARWIN_EXTSN$NOCANCEL + 10
    1   libSystem.B.dylib                       0x00007fff82a020e7 _dispatch_mgr_invoke + 388
    2   libSystem.B.dylib                       0x00007fff82a01cd4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00007fff82a017fe _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00007fff82a01128 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00007fff82a00fc5 start_wqthread + 13
    Thread 2:
    0   libSystem.B.dylib                       0x00007fff82a21f8a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff82a21e19 nanosleep + 148
    2   libSystem.B.dylib                       0x00007fff82a21d83 usleep + 57
    3   RapportUtil1.dylib                      0x0000000112f8f9ec bp_heartbeat_thread + 202
    4   libSystem.B.dylib                       0x00007fff82a204f6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff82a203a9 thread_start + 13
    Thread 3:
    0   libSystem.B.dylib                       0x00007fff82a21f8a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff82a25da1 _pthread_cond_wait + 1286
    2   RapportKukai.dylib                      0x0000000102d64feb pthreads_consumer_producer_queue<resolve_work_item>::dequeue(resolve_work_item& ) + 59
    3   RapportKukai.dylib                      0x0000000102d644bf pre_resolve_worker_thread_fn(void*) + 89
    4   libSystem.B.dylib                       0x00007fff82a204f6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff82a203a9 thread_start + 13
    Thread 4:  WebCore: IconDatabase
    0   libSystem.B.dylib                       0x00007fff82a21f8a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff82a25da1 _pthread_cond_wait + 1286
    2   com.apple.WebCore                       0x00007fff81d230f9 WebCore::IconDatabase::syncThreadMainLoop() + 249
    3   com.apple.WebCore                       0x00007fff81d1f1fc WebCore::IconDatabase::iconDatabaseSyncThread() + 172
    4   libSystem.B.dylib                       0x00007fff82a204f6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff82a203a9 thread_start + 13
    Thread 5:
    0   libSystem.B.dylib                       0x00007fff829e729a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff829e790d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff87ba9932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff87ba8dbf CFRunLoopRunSpecific + 575
    4   com.apple.Foundation                    0x00007fff84e6ef5f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
    5   com.apple.Foundation                    0x00007fff84deff29 __NSThread__main__ + 1429
    6   libSystem.B.dylib                       0x00007fff82a204f6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff82a203a9 thread_start + 13
    Thread 6:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x00007fff82a2ae52 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x00007fff87bcb498 __CFSocketManager + 824
    2   libSystem.B.dylib                       0x00007fff82a204f6 _pthread_start + 331
    3   libSystem.B.dylib                       0x00007fff82a203a9 thread_start + 13
    Thread 7:  Safari: SafeBrowsingManager
    0   libSystem.B.dylib                       0x00007fff829e729a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff829e790d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff87ba9932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff87ba8dbf CFRunLoopRunSpecific + 575
    4   com.apple.Safari                        0x000000010002f5c5 0x100000000 + 193989
    5   com.apple.Safari                        0x000000010002f555 0x100000000 + 193877
    6   libSystem.B.dylib                       0x00007fff82a204f6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff82a203a9 thread_start + 13
    Thread 8:  WebCore: LocalStorage
    0   libSystem.B.dylib                       0x00007fff82a21f8a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff82a25da1 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff81600a40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.WebCore                       0x00007fff82073fb1 WebCore::LocalStorageThread::threadEntryPoint() + 193
    4   libSystem.B.dylib                       0x00007fff82a204f6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff82a203a9 thread_start + 13
    Thread 9:  Safari: SnapshotStore
    0   libSystem.B.dylib                       0x00007fff82a21f8a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff82a25da1 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff81600a40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.Safari                        0x00000001001be5bd 0x100000000 + 1828285
    4   com.apple.Safari                        0x00000001000470a7 0x100000000 + 290983
    5   com.apple.Safari                        0x0000000100046f25 0x100000000 + 290597
    6   libSystem.B.dylib                       0x00007fff82a204f6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff82a203a9 thread_start + 13
    Thread 10:
    0   libSystem.B.dylib                       0x00007fff829e729a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff829e790d mach_msg + 59
    2   com.apple.QuartzCore                    0x00007fff857503a6 CA::Render::Server::server_thread(void*) + 177
    3   com.apple.QuartzCore                    0x00007fff857502e6 thread_fun + 34
    4   libSystem.B.dylib                       0x00007fff82a204f6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff82a203a9 thread_start + 13
    Thread 11:  Safari: SpinningProgressIndicator
    0   libSystem.B.dylib                       0x00007fff829e729a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff829e790d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff87ba9932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff87ba8dbf CFRunLoopRunSpecific + 575
    4   com.apple.Foundation                    0x00007fff84e2a7c4 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
    5   com.apple.Foundation                    0x00007fff84e2a6a3 -[NSRunLoop(NSRunLoop) run] + 77
    6   com.apple.Safari                        0x0000000100090097 0x100000000 + 589975
    7   com.apple.Foundation                    0x00007fff84deff29 __NSThread__main__ + 1429
    8   libSystem.B.dylib                       0x00007fff82a204f6 _pthread_start + 331
    9   libSystem.B.dylib                       0x00007fff82a203a9 thread_start + 13
    Thread 12:
    0   libSystem.B.dylib                       0x00007fff82a00f4a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff82a0135c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff82a00fc5 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000121fcad80  rbx: 0x0000000121fcad70  rcx: 0x000000012d53f360  rdx: 0x0000000102d76bee
      rdi: 0x00000001226d9000  rsi: 0x00007fff88692910  rbp: 0x00007fff5fbfe890  rsp: 0x00007fff5fbfe848
       r8: 0x030b4800007fff71   r9: 0x000000011ba54a60  r10: 0x0000000000000001  r11: 0x0000000122644683
      r12: 0x000000010081ce80  r13: 0x0000000000000001  r14: 0x0000000101401600  r15: 0x0000000000000000
      rip: 0x00007fff875c7120  rfl: 0x0000000000010206  cr2: 0x0000000101402000
    Binary Images:
           0x100000000 -        0x1006afff7  com.apple.Safari 5.0.5 (6533.21.1) <B81D1199-542C-D929-A1CA-A139EA6262C1> /Applications/Safari.app/Contents/MacOS/Safari
           0x100d38000 -        0x100d3cff7  libFontRegistryUI.dylib ??? (???) <763B8E8F-8602-2096-7CC8-CEE1F4248028> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
           0x100d83000 -        0x100db5ff7 +librooksbas.dylib ??? (???) <6C82333E-DB42-9387-D2FD-12DCF07EB0BA> /Library/Rapport/bin/librooksbas.dylib
           0x100f83000 -        0x100f9fff7 +librooksmce.dylib ??? (???) <CF1FC1FB-0F40-3F9E-957D-5C21E7861AE9> /Library/Rapport/bin/librooksmce.dylib
           0x102d5a000 -        0x102d86fff +RapportKukai.dylib ??? (???) <CF79E7ED-DC7C-AAD3-2943-6AF2304E22C3> /Library/Rapport/bin/RapportKukai.dylib
           0x112f7c000 -        0x11314dff7 +RapportUtil1.dylib ??? (???) <2AC9698F-101B-E813-5BB4-204F37E3C7E2> /Library/Rapport/bin/RapportUtil1.dylib
           0x113705000 -        0x113705fff  com.apple.JavaPluginCocoa 13.4.0 (13.4.0) <00AF9559-29EA-5E25-42CF-BE2447F9EBC5> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
           0x11371f000 -        0x113724ff7  JavaLaunching ??? (???) <E859D1E8-3E9D-5432-DCFA-684A9B1EDD2C> /System/Library/PrivateFrameworks/JavaLaunching.framework/Versions/A/JavaLaunch ing
           0x1140c2000 -        0x1140c8fff  libgermantok.dylib ??? (???) <A87630B4-D01C-8724-54D2-5E8CC85FC07B> /usr/lib/libgermantok.dylib
           0x11434e000 -        0x11434ffff  ATSHI.dylib ??? (???) <F6C4F446-7AC4-7A17-9302-C38A016322B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
           0x1191d1000 -        0x1191f7fff  GLRendererFloat ??? (???) <0AF0FF0D-6FD6-B5FA-9991-C8F58E8F1DD4> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
           0x119579000 -        0x11970afef  GLEngine ??? (???) <7B2CD458-D828-6A44-C918-C194838974D5> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
           0x11973b000 -        0x119b5efef  libclh.dylib 3.1.1 C  (3.1.1) <0774DA8C-734E-2639-0F37-CCB20D17CDBD> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
           0x135100000 -        0x135210fef  libmecab.1.0.0.dylib 2.0.0 (compatibility 2.0.0) <E321EA43-4F4C-6561-3E87-4081904D53F3> /usr/lib/libmecab.1.0.0.dylib
           0x200000000 -        0x200787fff  com.apple.GeForceGLDriver 1.6.26 (6.2.6) <D469864E-34A6-37EE-A01D-7C2AF0223D35> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
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