HT1848 can i transfer gift card funds from one itunes account to another

We just got my son an iPhone and have it under the same iTunes account as his iPod.  Last night he was trying to download a new ringtone but kept getting asked answers to security questions.  We thought we knew the answers, but they wouldn't work.  After speaking with a customer service rep, he said it would be easier to create a new iTunes account.  My problem is, we have the funds from a gift card under the account with the iPod.  If I create a new account, is there any way to transfer the gift card funds to the new account?

As far as I know it's not possible to transfer a balance from one account to another account, but you should be able to get the questions and answers reset.
If you have a rescue email address set up on that account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

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  • HT5035 Can I transfer a gift card balance from one itunes account to another?

    Can I transfer a gift card balance from one itunes account to another?

    iTunes Store Terms of Sale:
    "Gift Certificates, iTunes Cards, Content Codes, and Allowances, in addition to unused balances, are not redeemable for cash and cannot be returned for a cash refund (except as required by law); exchanged; resold; used to purchase Gifts, Gift Certificates, or iTunes Cards; used to provide Allowances; used for purchases on the Apple Online Store; or used in Apple Retail Stores. Unused balances are not transferable."
    http://www.apple.com/legal/itunes/ww

  • HT2589 can i transfer a credit balance from one itunes account to another

    hi
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  • I want to transfer funds from one itunes account to another....How?

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  • How do I transfer funds from one itunes account to another?

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    Using iPod with multiple computers
    http://docs.info.apple.com/article.html?artnum=61675
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    iPod: Frequently Asked Questions
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    One of my parents got an Ipod nano as a Christmas gift. They asked me to help set it up. He didn't have an email address so we set it up using my mum's apple ID. She doesn't use itunes and only uses her Iphone for calling and texting. This was all fine and we uploaded his £30 worth of itunes vouchers onto my mum's account. We then tried to purchase something from the laptop and it came up with two security questions. Unfortunately, my mum has no recollection of ever answering these questions and cannot remember the answers to them!
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  • HT1918 can we transfer credit from one itunes account to another?

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  • HT1711 can u transfer music from one itunes account to another if belonging to the same household

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