HT1848 cant find music from broken phone from itunes account to new replacment phone

hi i had broken my old 4s, that was purchased in new zealand, all my music that was on my phone was from itunes, over 300 songs.i now live in australia and have brought a new phone here, but my itunes says i only have 16 songs, have been chatting to another support member but we couldnt not retrieve the music yet

Done that but when i open music app it just tells me 'no content' and directs me to itunes store!

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HT1848 cant find music from broken phone from itunes account to new replacment phone

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