HT1848 Having trouble transferring music to my computer.

I tried to click on the "transfer music from my iPhone" button but the music will not be transfered to my computer. For a second it worked with the Genius, I thought, but then when I disconnected my phone, the songs were no longer in the library. Is this because I purchased the songs on my iTunes phone app? The computer is authorized so that's not it. Can someone help?

This user tip should be helpful. It refers to the iPhone, but it's equally valid for iPods as well…
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

Similar Messages

  • HT201593 Anyone else having trouble transferring music to iPad using iTunes?

    Anyone else having trouble transferring music to iPad using iTunes?
    <Subject Edited by Host>

    For the updates you've tried logging out of your account by tapping on your id at the bottom of the Featured tab in the App Store app and then logging back in ?
    And for the purchases by 'not letting me buy music' you mean ... ? If you are getting an error message then what does it say ?

  • Having trouble transferring music from old PowerBook to new iMac

    I'm having trouble transferring my iTunes music from my old PowerBook to my new iMac.  Trying to follow the online instructions by using an external hard drive to transfer from one to another.

    Hi Skingz,
    Welcome to the Support Communities!
    Is the external hard drive that you are working with formatted for Mac OS Extended Journaled?   Is there enough space on it?  
    The process is the same regardless of the operating system you are using:
    OS X Mountain Lion: View information about your disk
    http://support.apple.com/kb/PH11086
    Formatting erases the contents of the external drive so be cautious.  Also this process is for any application, not just Aperture:
    Format external drives to Mac OS Extended before using with Aperture
    http://support.apple.com/kb/ht3509
    Try the steps in the article again.  
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/ht4527
    If you are still not able to copy the library to your new computer this way, then the alternative approach would be to copy the music folder from your old computer to the external drive, and then add the music folder to your new, empty iTunes library on the iMac.   You'll have to recreate your playlists, etc, but at least you will have the music.
    Adding music and other content to iTunes
    http://support.apple.com/kb/ht1473
    I hope this information helps ....
    Have a great day!
    - Judy

  • I am having trouble transfering music and pics from my old Nokia phone to Iphone 4s

    Why won't my iphone 4s recognize my old phone so that I can transfer pics and music through bluetooth? It just keeps telling me it is not paired with the device but I can't figure out how to do so. The Nokia phone recognizes the iphone just fine.

    Connect you rdevice to your computer/iTunes.  Go to the Photos tab. Choose to have no photos synced over and then 'Apply' the changes.

  • Trouble transfering music from old computer to Mac

    I just tried to transfer all of my music from my old PC to my new Macbook using my iPod. I followed all of the directions the tutorial had and it didn't work. Help anyone please??

    There is a good general guide to switching from Windows to Mac at the following link that touches on moving music as well: How to Move to a Mac - Get your stuff from your PC to your new Mac
    There are also these guides:
    iTunes for Mac: How to copy purchases between authorized computers
    iTunes for Windows: How to copy purchases between authorized computers
    Networking with a Windows PC
    Don't forget by the way if you have purchased any tracks from the iTunes Music Store to deauthorise your old PC if you are disposing of it so you don't use up your 5 allowances: About iTunes Music Store Authorisation and Deauthorisation

  • Hey I 'm having trouble adding music from my computer to my itunes and have tried some of everything can someone help plz?

    in serious need of help trying to add mucis from my computer to my itunes

    What format is the media in? What happens when you try?
    It may be a permissions problem. See Repair security permissions for iTunes for Windows.
    tt2

  • With the new itunes i'm having trouble transfer music to my older ipod. I use to be able  to drag the music over from my new ipod.

    with the new itunes i'm having trouble transfering music from my computer to my older ipod.

    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. This makes 1 look and act more like previous versions. Also go to iTunes>Help>iTunes Help>Sync your iPod>Sync your device>Set up syncing>Sync device manually.

  • I'm having trouble getting music from itunes on computer to my iphone?

    I'm having trouble getting music from itunes on my computer library to my iphone can someone please tell me what i'm  doing wrong?

    Hi ckwools,
    Welcome to the Support Communities!
    What is the specific issue?  Are you getting an error message? The article below will provide some general information on syncing with iTunes:
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/ph12313
    Cheers,
    - Judy

  • I'm having trouble transferring the songs on my ipod to my HP computer. Everytime i authorize the computer to allow the songs to go on, it doesn't do anything. Then I authorize it again and still nothing has changed. Any suggestions?

    I'm having trouble transferring the songs on my ipod to my HP computer. Everytime i authorize the computer to allow the songs to go on, it doesn't do anything. Then I authorize it again and still nothing has changed. Any suggestions?

    Was the content purchased from iTunes?  If not, it will not transfer.

  • Sony just isn't helping me. I'm still having trouble transferring my NX3 video files.

    Well, I'm still having trouble transferring my NX3 video files to my editing software.  Sony suggested using the Sony Content Browser but that doesn't work. Sony just can't seem to help me. If the scene shot on the card is longer than 10 minutes, 4 frames of audio is lost from each file.  So if you shoot 60 minutes straight (say a wedding, you loose audio every 10 minutes)  I guess this doesn't sound important, unless it happens just as the bride is saying "Yes" in her vows.
    My original post is as follows:
    Sony NXCAM (NX-3) drops audio tracks when importing into FCPX and Premiere.
    I called Sony on Feb 13, 2015. I spoke with Doug (case no. 661972). I've been using my NX-3 for about 3 months. I'm still testing Sony NX-3. Looking for a way to transfer the video and audio without dropping audio frames. I didn't catch it at first, I mean it's only a few audio frames. It seems to happen with files over 12 minutes shooting. It seems that I can't upload the video/audio shot in my NX-3 to either my iMac (using FCPX nor Premiere) nor can I upload it to my PC (using Premiere) without 3 to 6 audio "frames" being dropped. When I spoke with Doug at Sony, a person I've actually spoke with in the past, he seemed frustrated. I was speaking with him as a professional and was attempting to find a solution, he was being protective and wanted to place blame at other companies. He stated that the camera played back the files correctly so it isn't a Sony problem. I explained that it is a problem for all of us if we choose Sony as our purchase. He told me "you should all buy Canons next time." That kind of through me. How do you speak to that. I explained that I am just looking for a solution and he told me to call the software and computer companies. Doesn't Sony realize that just because the camera works, that isn't the end of the road. You need to put the video into a devise to edit the video. I asked him what software would he recommend to a professional to use to edit footage taken by the Sony, he no reply. All I received from Doug was a really bad feeling about Sony. I've been a Sony "shooter" for over 34 years. I still can't believe the way I was treated. Not sure now what path I will take with this. But I surely need to tell everyone (all of my associates who have been asking me how I like my new camera) what response I received from Sony. Buy a Canon. By the way, I asked if Sony might have another camera of the same type that didn't drop audio. Doug didn't know. Really strange. Is Doug not happy with his prosition with Sony? 

    Auto Correct:
    As far as I'm aware this cannot be turned off. Someone may prove me wrong on this point
    CDDB Update:
    Again, as far as I'm aware this cannot be done. You could use WMP to update the files then import them into iTunes.
    Music Deletion:
    iTunes seems to only ask you if you want to delete a file if the file is located in its library folder. In the Preferences>Advanced>General section try changing your iTunes Music Folder to the folder where all your music is stored and it should ask you if you want to move files to the recycle bin when you delete them.
    Library Update:
    This is a feature I with iTunes would introduce. When you delete or move a file iTunes loses track of it. What it needs to be able to do is first check to see that all the existing files in the library are still there, and remove the ones that aren’t, then it needs to search for new tracks.
    It can search for new tracks but if you have renamed a file, then it will be in the library twice, one is the old file (which will no longer play because it doesn’t exist) and the other is the new file.
    The way I now avoid iTunes annoyances in relation to file names and folder organisation is I let iTunes sort it all out for me. Selecting "Keep iTunes Music folder organised" and "Copy files to iTunes folder when adding to library" will get iTunes to sort your music into Artist folders, then within the Artist folders are Albums, then within the album folders are the actual files, which are named Track Number Artist. For example Coldplay - Clocks will be named 05 Clocks.mp3.
    WARNING: Selecting "Keep iTunes Music folder organised" will copy all the music in your library to the iTunes Music folder. You must have enough Hard Disk space to do this.
    ...that wound up longer then I thought it would. Hope you can make sense of it all.
    Cheers,
    Ben

  • I have PC with Windows 7 and iPad. My music in iTunes on PC is available under Music on iPad but having trouble moving music to i-Cloud. I suceed in moving the music to iCloud on PC but when I look at iPad music still on device and not in iCloud. Help?

    I am a beginner using Apple software, so please bare with me.
    I am having trouble moving music from the iPad to iCloud in order to save space in the device.
    I realise that in order to store music not purchased on iTunes store can only be stored in iCloud if you subscribe to iTunes Match which I have done.
    Appears that moving music from iTunes on my PC to iCloud is successful by deleting song or album in iTunes library and than click on "Keep song" instead of sending to recycle bin. After this has been done the Cloud Icon appears on the album or against the song. However when I then look at Music on the iPad the album or song have not been moved to iCloud. I have tried syncronising with cable connected between PC and iPad. After that has been done the message is that sync was successful bujt still music has not been moved into the Cloud.
    Can anybody help? What am I doing wrong? Is there a way to move the music to the cloud working on the iPad only (without trying to use the PC to move the music to the cloud)?

    You can only add music to iTunes Match from your iTunes library on your computer, not from your iOS device.  If you have music on your iPad that is not on your computer, you'll have to import it to your iTunes library on your computer to add it to iTunes Match. 
    Music purchased from the iTunes store can be imported directly to your iTunes library by authorizing your computer for the Apple ID(s) used to purchase the music (in Store>Authorize This Computer), then connecting the iPad to your computer, opening iTunes and going to File>Devices>Transfer Purchases.  Music from other sources will require using 3rd party software to transfer to your computer, such as Touch Copy.

  • Neither my ipad or ipod are being recognized by itunes so i can't transfer songs from itunes playlists to the two devices. this is new, as far as a week ago i transferred music from the computer to the ipod. can anyone help?

    neither my ipad or ipod are being recognized by itunes so i can't transfer songs from itunes playlists to the two devices. this is new, as far as a week ago i transferred music from the computer to the ipod. can anyone help?

    Hey lightc,
    If you are having an issue with iTunes not recognizing your iPad and iPod on your Windows computer, I would suggest that you troubleshoot using the steps in this article - 
    iPhone, iPad, or iPod not recognized in iTunes for Windows
    Thanks for using Apple Support Communities.
    Happy computing,
    Brett L 

  • Having trouble transferring photos fron iPad to PC. I have done this before using lightning to USB but now won't recognise photos

    Having trouble transferring photos frm iPad to PC. Have done it before using lightening to USB but sine update to iOS7 it says there are no photos

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    How to Transfer Photos from an iPad to a Computer
    http://www.wikihow.com/Transfer-Photos-from-an-iPad-to-a-Computer
    Importing Personal Photos and videos from your iOS device to your computer.
    http://support.apple.com/kb/HT4083
    iTunes: Frequently asked questions about viewing and syncing videos
    http://support.apple.com/kb/HT2729
    Also check out the Photo Manager Pro app.
    https://itunes.apple.com/us/app/photo-manager-pro/id393858562
    Check out the Feem WiFi File Transfer app
    https://itunes.apple.com/us/app/feem-wifi-file-transfer-free/id596378699?mt=8
     Cheers, Tom 

  • HT1577 i'm having trouble getting music to load completely on my iphone i purchased.

    i'm having trouble getting music to load completely on my iphone i purchased.

    Welcome to the Apple Community.
    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • Im having trouble transfering my apps from iphone 4 to iphone 5??

    im having trouble transfering my apps from iphone 4 to iphone 5??

    Were all those apps purchased using the same Apple ID and password you are using on your iPhone 5?  Is that the same Apple ID and password you used on your iPhone 4?  Is it the same that you use in iTunes on your computer?

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