HT1848 Hi! I am new to i-phone and have a 3gs. I need to update software as itunes will not let me purchase without one. When I go to update it says that there are purchases that have not been downloaded into my library! Am totally confused! Help!!

Hi!
Am totally new to iphone and have a 3gs. Am trying to upodate software as in the itunes store it says that I need to to purchase. When I try to update a message says that there are purchases that hav not been down loaded to my library? As far as I know I haven't purchased anything from itunes as it would not let me until i upgraded! Totally confused would it be anything to do with purchases made on my computer through e-bay? Please help me someone as am terrified to upgrade until I know what this message means.
Would really appreciate any help please.
Many thanks
p.s How do you know what operating system you are on?

http://support.apple.com/kb/HT4972

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Hello,
Just to set your expectations...it's fine to "rant" about things here, but I do hope you are not expecting a formal reply from anyone at BlackBerry. For this site is not a channel for any formal communications with, escalations to, nor support from BlackBerry for any purpose whatsoever. Rather, it is a user-to-user community of volunteers who try to help each other out to the best of their abilities. Note this banner, please, posted at the top of nearly every page of the site:
Consequently, words posted such as "WHAT THE HECK IS WRONG WITH YOU?" are actually directed at the other kind volunteers of this site, who may not respond in the most kindly of fashions. Hopefully, we all can understand that your rant is directed at BlackBerry (though, by placing it here, it is misplaced), but I just wanted to gently caution you about such posts, as well as ensure that your expectation concerning replies is properly set. Also, for new members who join the site, it's always good to have responses to such posts, covering the intended use of the site so that those new members can better understand such things.
On the other hand, if you do desire assistance from other users for your issues, you might consider wording your requests in a manner that would motivate a kind volunteer to provide such.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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dnunn wrote:
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Transfer Purchases > http://support.apple.com/kb/HT1848
Download Past Purchases > http://support.apple.com/kb/HT2519

HT1848 Hi! I am new to i-phone and have a 3gs. I need to update software as itunes will not let me purchase without one. When I go to update it says that there are purchases that have not been downloaded into my library! Am totally confused! Help!!

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