HT1848 I bought Turbo for my kid but the only thing that got downloaded was the iTunes extras. Is there a way to redownload the movie?

I bought Turbo for my kid but the only thing that got downloaded was the iTunes extras. Is there a way to redownload the movie?

You say that 'the only that got downloaded was the iTunes extras' - have you ever download the actual film ? If not then does the Store > Check For Available Downloads menu option on your Mac's iTunes find it ? If that doesn't find it then see if it shows in the 'redownloading' area under Quicklinks :
Whether you can redownload the film depends upon what country that you are in, and if the studio/rights-holder allows redownloading. Does the film appear under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your Mac's iTunes
If you haven't been able to download the film, and the above doesn't let you, then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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