HT1848 I have a ringtone that I purchased that shows up on my iPhone list but it's in gray text and I can't access it(I could before I synched to Macbook). It does not seem to show up in my purchases anymore either. just trying to figure out how recove
I purchased a ringtone and downloaded to my iPhone. I subsequently synched my iPhone with my Macbook and I can now no longer access this ringtone. When I attach my iPhone to my Mac, and iTunes opens, I can see the tone but it's now in grey text unlike the other tones in black text. It also has a little indicator next to it on the left but I can't tell what it is. I can't access the ringtone on the phone and it no longer shows up in my purchased items. I refused to download and pay for it again, so hoping there is someway to recover it or activate it as it seems like it may still be there but just not accessible.
I called Apple tech support. The device turns out to be a WiFi extender. I never would have guessed that the extender would show up on the list since I wouldn't think of it as an airplay device, and in the list, it shows a little speaker icon. In the process of talking with Apple, I gained a greater understanding of how airplay works.
It turns out that there is no stored list of devices in a file on the mac, or anywhere else. I have seen a lot of traffic on the web from people trying to modify this list, but there isn't one. iTunes, and other devices simply poll the network for airplay devices from time to time.
Have a very happy holiday!
I would like to get rid of "just give me the aster, and stop wasting my time", and replace it with my name. The Apple tech support guy never saw that before. Just my luck.
Similar Messages
-
I really need someone to help me. I have been trying to figure out how to select a PDF document to convert to a Word doc. When I go to select a PDF file, all that shows up is the WORD docs. does not show ANY of my PDF files... Please help me figure out what is going on? We have it set on auto renewal so I know its not that we haven't renewed this subscription, because we pay automatically.
Hi olivias,
It sounds like there may be some confusion on your system about what application should be associated with PDF files. You can reset filename associations by following the steps in these articles (depending on your operating system):
How to change the default application for a file type | Macworld
http://windows.microsoft.com/en-us/windows/change-default-programs#1TC=windows-7
Please let us know if you have additional questions.
Best,
Sara -
My ipod nano 3rd generation, when connected by usb, does not show up in itunes, does not show up on my computer, does not seem to charge by the wall charger. It just has a black screen. Any ideas for me?
I've run diagnostics. Can't find device. I've tried resetting. The toggle has been turned on and off.Cable works fine on my other iPod. Reset by pressing menu and center button together for 6-10 seconds. Left it to charge for many hours. Started acting up while running. Suddenly the music stopped playing but my Nike + was still working for the rest of my run. Took it straight it home and plugged it in to the wall to recharge since the battery was fairly low. Looked like it recharged ok but then screen went blank and now does it not show up on iTunes, does not seem to recharge by the wall charger (apple wall charger plugged into a surge protector in India). I have turned the hold switch off and on many times.
Sounds like a repair issue, which is not easy to do in India :( -
How can I find what apple ID I used to register my iMac when I first booted up? I am being told that by using this ID I will be able to go on to the App store and down load iPhoto at no cost. Is this true? My iMac does not have iPhoto resident on it now and I only purchased my new iMac in December 2012
Thanks....Launch Keychain Access and click on Login in the left hand pane and then on Passwords. Next do search for Apple in the search field at the top and click on Apple ID Authenicication in the list that comes up. That will give you the ID no. and password.
OT -
I am trying to figure out how I can transfer my library to my new 2014 honda accord that has an internal 16gb hard drive. The manual for the car says that it needs to be original CD's but I have purchased alot of the albums/songs I have from I tunes therefore not having the original CD. Can someone help me with this as I dont want to load each CD into the player to record and have some albums that I purchased off of I tunes that I would like to be on the hard drive.
Thanks Any Help is appreciated.If Honda says you need the original CDs, you need the original CDs.
-
I am unable to redeem my purchase of a Photoshop Elements 12 software license. After entering the redemption code and clicking on the Redeem button, nothing happens. No error message. Screen does not change.
try using a different browser, or contact support Contact Customer Care
-
Using the content aware move tool, I want to move an item from one image to another image but it does not seem to work. I think I need two layers on one document so how do I do this
Good day!
A simple Paste does not work for you?
It should place the clipboard content as a new Layer which you can then move around.
If there is any chance that the elements need to be scaled, rotated etc. I would prefer to place them as Smart Objects (File > Place …) and do the masking that is specific to the images themselves in those.
Regards,
Pfaffenbichler -
I have recently had to fire my web designer who was using iWeb. Now I'm trying to figure out how to get the site to open in iWeb on my new MacBook Pro. Is there a way?
Firstly iWeb CAN'T IMPORT any kind of published html code as it has no import facility. You can however add html code, javascript and css by selecting the html snippet and placing it on your page the entering the code in here and clicking on Apply. You DO NOT create a shape as you say - you use the html snippet and place your code in there.
There are not really a lot of ways in which you can write code - if you want to enter small amounts of code, then you would use an ordinary text editor to do this such as Text Edit on a Mac or Text Wrangler. If you want to add code to iWeb like this, then you would either use the html snippet method in iWeb itself or you would have to publish the site to a local folder from iWeb and open the relevant html page with a text editor and add the additional code in this way and then publish. However, if he decided to add the code with a text editor, then you would have to upload the pages directly to the server using an ftp client - if you try to upload the site directly from iWeb, all the extra code will be overwritten.
As for checking whether the site was created using iWeb, all you need do is view the site in Safari and then click on View and then select View Source Code and it will tell you.
Even thoough extra code was added to the site and he might well have done this by publishing to a local folder and adding the code with a text editor, he should still have the domain file for the site too.
Ask again. I'm sure that for adding quick code, most would not want to use programmes such as Dreamweaver, but a simple text editor will suffice. As OT already said, if he claims that he does not have the domain.sites file, then try Flux 4 which is a web design programme and has full import facilities. At least this way, if he just gives you the published version of the site, you have some way of opening it.
You can download a free trial of Flux 4 and you can also purchase the full version from the Mac App Store if you decide you like it. -
I recently set up multiple accounts on my imac, When I was trying to figure out how to share the documents I must have done something wrong. When logged into the Admin account, I open up any document and I get a message box that says, "The Document could not be opened. The file isn't in the correct format. The file might be corrupted, truncated, or in an unexpected format." What did I do and how do I fix it?
Without knowing what you did it is impossible to give advice on how to correct it.
If these were files you copied over from some other system then just Re-Copy them replacing the ones that are corrupted.
Other then that I suggest you Wipe the drive and start over with a clean reinstall of the OS and programs. Then if you want to share files to All Accounts place those files in a folder in the ROOT of the drive. -
My iPhone 4S is not showing up in iTunes. I've never had this issue before, and I'm finding it a little frustrating trying to figure out how to rectify the situation. If anyone knows how to fix this problem, please advise. Otherwise any suggestions would be greatly appreciated.
Hi Josie,
I understand that you are having issues with iTunes recognizing your iPhone 4S. Let's see if we can tackle this.
The following resource will provide helpful steps in resolving this issue, pay specific attention to Steps 3-6 as these usually resolve this sort of issue.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M. -
my macbook pro will not play a video without pausing every 11 seconds. PLEASE help me figure out what is wrong. very frustrating. I have already tried restarting
buckmacie,
has the video been completely downloaded onto your MacBook Pro when you start to play it? Or are you playing it while it downloads, AKA streaming it? -
I cannot get an unlocked version of drivesafe.ly to operate on any accounts on my iphone 4S and have had no help when I asked them for support. I am now trying to figure out how to refund the product. Anyone know how to make that request through itunes?
Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.
-
I accidentally bought the HD version of a movie for my daughter's nano. you can't watch HD on a nano. So I'm trying to figure out how to re-download the SD version. This help screen makes it seem like you can just correct the problem and just "download" the lower version. But when I follow the steps, I basically get to where I'm just having to actually purchase the other version. Do I have to pay to get the lower quality version after I've already paid for the HD version?
When you purchase an HD movie or show, in most cases the SD copy can be downloaded from your purchases area in iTunes. On the main iTunes Store page, go to Purchases under the Quick Links and then select Movies or TV shows as appropraite. Click the "Not On This Computer" button. Uncheck the "Download HD when available" box and you should then see the SD copies of the movies/shows and be able to download them.
Note that with digital copies from a Blu-Ray or DVD, if it comes with an HD copy, you normally cannot get the SD copy as well and have to purchase it separately if you want it.
Regards. -
Can someone please just help me figure out how to update this stupid phone(iPhone 4)without losing anything? I somehow have more than one Apple ID on this,but I just want my music and my pictures to stay and I'm terrified of losing these things. I have a lot of music from old CDs on here,and for some reason I can't even transfer them manually onto my computer. I'm not tech savvy whatsoever. Someone please help,having my music is the the whole reason I still have this phone.
First read about back http://support.apple.com/kb/ht1766
Then read on how to transfer photos to your computer http://support.apple.com/kb/ts3195
Then
UPDATING iOS
Over the air updating of iOS needs iOS 5 or later so unless you have iOS 5 or later you will not see updating in setting
The following link explains how to update http://support.apple.com/kb/HT4972
This link explains how to update using wireless http://support.apple.com/kb/HT4623
This explains how to transfer purchases to your computer http://support.apple.com/kb/ht1848 -
Been using Macs since before classic. Using MBP, OS 10.7.5. Trying to figure out how to print/save folder contents including what's not visible on screen (Name, Date Modified, Size Kind) in entire folder?
Screen shots are getting old hat.
Tried select all, copy, paste into pages, but it didn't display date modified, size & kind, and also included images of selected files, which is too large.
Any apps/shortcuts/utilities that can do this? Thanks in advance.Hello Achates:
I did not read the rather long post. If you wish to reinstall OS X 10.4, use your software install DVD. Backup is essential. To minimize your risk, I would use an archive and install:
http://docs.info.apple.com/article.html?artnum=107120
In that way, you will have a fresh copy of OS X and your current settings will be preserved.
Incidentally, I do not agree that the printer problem is best solved by reinstalling OS X. I have had HP printers for sometime and, on one occasion, had difficulty after an upgrade. HP technical support walked me through uninstalling all traces of the HP driver and then reinstalling.
Barry
Maybe you are looking for
-
Set up a DNS on Solaris 8(SPARC)
Hi, We have a ultra 5 machine. I am now trying to install Sun Internet Mail Server. One of the requirement for this is setting up of LDAP server. This does not install until a DNS is found. I intend to install the DNS on the solaris box itself. Can s
-
HELP ADOBE AS3! Playing frame twice is not working
okay so I'm almost done with my website, but i got really stuck on the last part. i have a main page that works perfectly wen i just open my site, in it are buttons that takes me to three other minor pages, there are buttons in the minor pages that t
-
Options for What TM Backs Up?
Hi everyone! Are there options anywhere so that I can specify what Time Machine backs up? Or what specifically does it back up? I don't need a complete back up of my entire hard drive. Specifically, I'd just like to have a back up of my user and all
-
How can I find out what is using all our home data?
We have a huge amount of data every month but over the past few months we are cracking thru it like crazy. I want to know what is using it all. We have changed passwords to ensure it wasn't outside this house.
-
Hi , On my laptop I have Solaris 8 and Win2000. During booting it displays a sceen where i can choose the partion from where i want to boot ( Win or Solaris). Currently, it defaults to Solaris ( after a 10 sec timeout). Is there any way to change the