HT1848 Lost Purchases Since IOS7

I have paid for several audiobooks and since upgrading to IOS7 they are not available on my iPhone OR visible on iTunes and have appeared to have just disappeared. They are in my purchases in account history but nowhere either on my Mac, iPhone or iCloud.

Depending upon what country that you are in, and whether they are still available in the store, you might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes. Otherwise you can copy them over from your old computer (copying content), or copy them from the backup of your downloads.

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Cannot make in app purchases since iOS7

Ever since updating to iO7, I cannot make in app purchases. Message tells me to check my network connection. I have had nothing but grief since ioS7 - wish I'd never done it.

These are user-to-user forums, to contact iTunes Support and find out why you are getting the message to contact them :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption

My Ipad 2 will not let me make purchases since Ios7 update however my iPhone 5 will.

Since updating both my gadgets with the ios7 software I have had no issues until recently...
Just before the update I noticed that my iPhone did not have wireless sync on so I plugged it in to correct this... A message popped up that required me to deactivate some of my computers which was no problems... (My fault from the past) until I went to log into the iTunes Store...
It wouldn't let me... Anyway. I figured apple were having problems and left it.
Two days ago (after update on my ipad) I went to instal an app and it wouldn't let me... It said I couldn't had this time. Try again later. Ignored it gave up!
Last night tried again... Same thing... Starting to get annoyed now... Plugged it in today and same thing has come up.. Need to log into iTunes to deactivate previous accounts however it's still not letting me!!!
I have spoken to apple and officially stumped them! Is as on the phone to them for an hour and a half, but I kind of figured it might be something simple and if I write it down some,one maybe able to help me.
So to sum it up I CANT MAKE PURCHASES ON MY IPAD... I CAN ON MY IPHONE.... ITUNES WONT LOG IN ON MY COMPUTER TO CORRECT THE PROBLEM. HOWEVER UPDATES ON MY IPAD PULL DOWN....
I am completely baffled.
Any help would be appreciated... I really want to watch the Americas cup final!!!

Totally false. It will still function as it has. You may not be able to download newer more resource demanding Apps , but anything you currently have on it will still run on it.
Just because you can't update anymore, doesn't mean the iPad will cease to function.
It will run as it has without the updates but again your App choices will likely become more and more limited. but that's it. You should still be able to view websites, check your email etc... just fine.

HT4623 wi-fi is gray will not connect since ios7.03 worked fine before this version...now slow, no wi-fi no solution from apple store but to purchase a new Iphone....other 4s phone purchased at same time connects via wi=fi what gives

wi-fi is gray will not connect since ios7.03, worked fine before this version...now slow, very slow, using nothing but 4g, no wi-fi no solution from apple store but to purchase a new Iphone....other 4s phone purchased at same time connects via wi-fi what gives?
Also reloaded per Apple instructions via web, Apple stores only solution "purchase a new phone", no attempt to fix problem.

https://discussions.apple.com/thread/5554599?tstart=0

Lost purchased music .

My wee mac mini had the so called 'spinning ball of death' and I lost a whole lot of my purchased music . I have since bought a new imac (the White one)and I was in the Apple store today asking how I could get my music back and onto my new mac . The store assistant said I just do it using the deauthorise computer from the drop down menu at the top of the computer but it wants me to click on the song / album and do it that way - but the songs are not on the computer . Does anyone know how I can get my lost music ? Thanks in advance .

If you didn't make a back-up of your purchases to restore from then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service
If you have an iPod that has the songs on it, the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
You might also want to check out this page for future reference: How to back up your media in iTunes

HT203167 I lost purchased music on my computer that was purchased in the last 4 to 5 months because of virus. I did not back up the few songs I purchased on cd. I also lost all data on my Ipod nano and had to restore it. How do I download these purchases

I lost purchased music on my computer that was purchased in the last 4 to 5 months because of virus. I did not back up the few songs I purchased on cd. I also lost all data on my Ipod nano and had to restore it. How do I download these purchases I lost?

Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time; you can see what content you can download here:
http://support.apple.com/kb/HT5085
You can also re-download content using an iOS device.
For more information, see:
http://support.apple.com/kb/ht2519
This if course will not apply to songs you did not buy through the iTunes Store.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

Dear , please help me to solve my problem in activating my iPhone Where I lost it since 3 months and when found it cannot activating my ID Where give me (Your Apple ID has been disabled for security reasons. To enable your account, reset your password at

Dear , please help me to solve my problem in activating my iPhone
Where I lost it since 3 months and when found it cannot activating my ID
Where give me (Your Apple ID has been disabled for security reasons. To enable your account, reset your password at applied.apple.com)
And try to reset my password but cannot please help me where am a poor man and cannot pay another money to solving this problem to any one
My iPhone data
Ime: ****
Model: A1332
FCC ID : BCG-E2380A
IC: 579C-E2380A
MY id at cloud ****
Password ( ****)
My country : Egypt
MY EMAIL : ****
Tell no: ****
<Personal Information Edited By Host>

The following may help:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears - Apple Support
If you didn't receive your Apple ID verification or reset email - Apple Support

The geo-fence in Reminders doesn't work on my 4S since ios7.

The geo-fence in Reminders doesn't work on my 4S since ios7. Any reminders I put in as remind me at a location do not work. Location services are turned on. Maps work fine & show my location. Reminders are turned on in location services & I see the symbol for the geo-fence in settings, but not at the top of my home screen. This always worked fine with ios6.

Try swiping down with two fingers. This solved my problem.

Upgraded to 10.6.1.7 as prompted and now cannot see any music purchased since March 23, 2012. How can I get these back?

Upgraded to 10.6.1.7 as prompted and now cannot see any music purchased since March 23, 2012. How can I get these back?
The error message says it cannot find the file but it exists as it was transferred to my ipod.
Thanks.

Ack! We don't need that much.
What you posted looks like the iTunes Library.xml file I will let you read about how iTunes works but not only is the .xml not your main library it is just the listing of tracks in your library and where the music files should be located. Your music is actually in media files (by the way, it is pointless to zip those as they are already compressed). Anyway, read these and you will see that your true library file (iTunes Library.itl) is only a small, but still important, part of a complete library.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391
As you can see, a library has several components, so "getting it back" depends upon what is missing, what it was you actually backed up in the end, if any of this music was purchased from the iTunes Store, etc.

Trouble with Reminders on iPad since iOS7 update

Reminders keeps dropping items and giving me duplicates on my iPad since iOS7 update. Any ideas?

This is the sign of an application crash. If you don't have the "send diagnostics" enabled, you might want to enable that so that Apple will get your crash reports for Reminders. If they don't get any crash reports, they csn only assume that it is working properly.
Now, from what I have seen, the only people who are reporting problems with Reminders are people who use it very heavily. I use it for about one or two remindrs a week, and I have a few monthly remonders for me to give my dogs their medications. I don't see any issues with it working properly on my iPhone 4, iPhone 5, or iPad 2. My guess would be that it is an application issue that is only seen under heavy load/usage (possibky a memory leak). I know I can cause problems in the mail app, but then again, I have about 30 email accounts setup on my iPad 2 and iPhone 5 (I use different email accounts at different sites so I know exactly who sells/leaks my email information out). I am an email user more like you are a reminders user, and I have my diagnostic data enabled so that Apple knows about my email crashes so they can improve it for everyone.

Having trouble with in app purchases after ios7 upgrade?

I'm having trouble with in app purchases after ios7 upgrade

I'm having the exact same problem. Unfortunately, I can't tell you what is causing it, but I can tell you what it isn't(at least in my case). I made an in app purchase yesterday using a MasterCard I had linked to my account with no problems. This morning, my card from my new bank came in so I switched it over(American Express), and all of a sudden can't make IAP. I thought maybe there was an issue with the card, so I tried it out on a .99 app, and it worked no problem. So I got with tech support and they had me reset all of my phone settings -_-, then my network settings. No change. I tried restarting the phone obviously, closing the App and trying again, no luck. They suggested I call my bank and make sure the address I had on file for the card matched what I supplied for my Apple account, and that didn't fix it either. I tried IAP on two different apps and it was the same, could not connect to App Store error. I'm still trying to figure it out, and I'm sorry I can't be of more help, but I hope I at least save you some trouble of trying these things. If I find anything out I'll let you know.

Ios update lost purchased songs on ipad

I lost purchased itunes songs on my ipad after last ios update.

Sync them from a computer, or use these instructions to redownload them through the iCloud if doing so is free in your country.
(109366)

Lost purchased songs on my computer

Lost purchased songs on my computer buy have them on my iPad..how do I get them on my computer

Connect the iPad to your iTunes library and choose File -> Transfer Purchases. See this article for more information.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
B-rock

Since ios7 cannot select liinks in e-mails or other documents??

Since ios7 - cannot select links in e-mails or other documents. Also cannot access all of my photos.

Well, we'll see if anyone else has this problem.

Again, lost purchases

Once again I have lost purchases. I didn't have a disk to burn the $90+ I spent yesterday in the iTunes Store and this morning my Library disappeared and I had to recover it. When I did the Purchase History was wiped out, again. It is some, part, or all my fault, but so what? Am I expected to purchase these songs again? Why hasn't iTunes Store found a way so that we can download our purchases again. Even Microsoft lets us do that. I am working in Angola now but I am home in Bangkok next week and there is another solution to paying twice for the same product. ... yes, yes, yes... if I had the songs on my iPod I could transfer back. Some I do and some I don't... but what about when iTunes decided that I don't have permission to play the songs on this computer? ... even if I just downloaded with the computer. That has happened more than once too. Is there anything I am overlooking?

Step 1: Shout you Fracking B... at the iTunes screen 10 times.
Step 2: Through dumb luck I had some pieces of a folder called Previous iTune Libraries in my iTunes file and I was able to use Add Folder to Library and recover some of them. This was not my first rodeo.
Step 3: Go to my Songbird which has a feature of reading the iTunes Library and importing it into the Songbird Library. It also allows you to export the Songbird Library back into iTunes Library. It is a clumsy way of backing up a Library, but I have been doing this a while.
Step 4: All music files I have are in multiple backups, but parial files as mp3 collections which I get here and there and have ripped at one time or another. This is the messy part because Steps 3 and 4 give me lots of duplicates.
Step 5: Corrected an error in Preferences so that everything goes into once place now: my iTunes files on a 1.5 TB portable hard drive. I don't like this much because sometimes the portable HDs loose their ID even though I have fixed the letter (A MUST DO to keep your iTunes linked to your Library.)
Step 6: Be sure to consolidate your library after every download so that a copy goes into your iTunes Library and it also goes into your mp3 backup files.
Step 7: Delete or at least uncheck all the duplicates (My 30,000 goes down to 18,000 on the first pass and then lower as I consolidate broken albums due to mispellings, etc.
If this sounds like a lot of fustration and work and hours spent you are right. With my new 1.5 TB hard drive I can finally use the back up library to disk option. My library was always too big before with all my work related things I had to save too. Life intrudes on my iTune dominated life sometimes.
This is also caused when I buy songs on iTunes on an impluse but don't have a CD to immediately back up the purchase. With 5 portable HDs between 500 GB and 1.5 TB I don't really think I should have to carry around DVD-RWs too.
Good luck.

HT1848 Lost Purchases Since IOS7

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