HT1848 My download for an audiobook was interrupted and now it will not download. All I get is retry but it does not give me the option to put in my information
My audiobook which I purchased will not download
Hi there Otraveling,
You may find the information in the article below helpful.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
-Griff W.
Similar Messages
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What do I do when a download is interrupted and then will not continue to download?
I really do not think it is the iPad or your network connection. Other users have reported this very same issue. Try this and see if it works for you - it may not work - but it's easy to try - harmless - and it has worked in the past for others.
Try signing out of your account and restart your iPad.
Go to Settings>Store>Apple ID and tap the ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>Store> Apple ID and sign in again. -
I Synced two laptops, mostly to transfer several tab groups open in one to the other. While the Sync was in progress, the Options window started to vibrate. After a while, I closed the window and then Firefox. After restarting Firefox, I found that only a few tabs and little of the history had been transferred. I clicked the Sync Now button, on both devices, but nothing further has happened so far.
iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?
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My OS X Mountain Lion download was interrupted and now I can't get it to download at all.
My OS X 7 Mountain Lion download was interrupted and now I have a Mountain Lion shadow on my doc saying "paused" but I can't seem to restart the download
If the download does not resume, then Quit the App Store app and delete the partial download in your Applications folder. Then you will have to start the download all over again from the "Purchases" section of the App store.
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my iOS6.0.1 software update was interrupted and now my phone won't switch on and it's permanently stuck on the start up apple. help please?
Connect and select iPhone in computer iTunes, in Summary page click Check for Update button.
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installed latest update of itunes and now cant open it at all i get a message saying theres a file missing and i need to re-install itunes but after the 6th time its still the same ,getting really ****** off with it now !!!!! HELP!!!!!!!!!
Hey crebely!
I have an article here for you that may help you troubleshoot and resolve this issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
I have an ipad mini that won't power on. It was turned off to charge overnight. In the morning it was warm and now won't turn on no matter what I do. I've tried resetting using the power / home button combination and nothing works.
If you have owned the device, as in purchased from Apple, less than a year then there will be no charge to repair, or most likely, replace the device. If you have had the device more than a year you will be charged an out of warranty cost for replacement ($219 I think) and that is much cheaper than a new device. If you have Applecare+ then you have an additional year of coverage and the replacement will be $49 or $79 depending on when you got the Applecare.
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My backup got interrupted and now when I try to backup I get the following message: The backup disk image “/Volumes/Data/Macintosh.sparsebundle” is already in use. What should I do so that I can start backing up again?
1. Restart your MBP and try the back up again. If this fails try step #2 below
2. Unplug your Time Capsule from the AC giving it thirty seconds or so to discharge, plug it back in and retry the back up again once you're back online.
3. if step #1 and #2 fails, go here:
http://pondini.org/TM/C12.html -
Started to upgrade from Lion got interrupted and now it won't download
Started to upgrade from Lion got interrupted and now it won't download
Hello webejamn,
Thank you for the details of the issue you are experiencing when trying to download and install OS X Mavericks. It sounds like the download from the Mac App Store for OS X Mavericks was interrupted and didn't complete.
I recommend the following step when an Mac App Store download is interrupted:
If downloading an app is interrupted
Once an Internet connection is reestablished, your purchased downloads should automatically restart. The Mac App Store may alert you that there was an issue with the download and ask if you'd like to restart the download(s). Confirming will restart all pending downloads. For more information on this topic, see Mac App Store: How to resume interrupted downloads.
Note: The download time will vary according to the file's size and your Internet connection speed. Refer to this article about iTunes Store purchases for more information about download times for large files.
Troubleshooting the Mac App Store
http://support.apple.com/kb/ts3624
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have downloaded itunes songs into my library and now I want to import them into my Adobe Premiere Elements DVD program. When I did it before, they were already .wma files, now they are MP4 files and they won't go. How do I change these MP4 files into .wma files?
You got the new iphone????? I have same problem. I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was). Have you found a solution????? I even tried to change import settings on format transfer but hasn't worked.
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As I was Importing, it kept freezing, so I unplugged my phone and now I can't exit or do anything on iPhoto because I have to wait for my non existent download to finish.
Apple menu ==> force quit
LN -
i dont know how to fix this help
Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem. -
I bought CS6 from school for MAC. Was working initially and now doesn't and it wants me to reinstall. I don't want to lose my 2 installations. How do I proceed?
Xxxneedshelpxxx you can reactivate on the same computer. If for some reason you exceed your amount of allowable activations then you can also contact our support team to resolve the error. Finally you can find more details at Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.
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My ipad was running a backup and it was interrupted and now I can't get it to sync
I can't even do a restore. All I get is that there was an error when backing up
Try a force-restore:
1. Launch iTunes but do not connect the iPad.
2. Hold down the iPad's Home and Sleep buttons at the same time. This will force the screen to fade and the Apple Logo to reappear. KEEP holding the two buttons down until the screen goes black.
3. Once the screen is black, release the Sleep button but keep holding down the Home button while you plug the cable into the iPad. Contunue holding the Home button until the you see the iTunes logo and the picture of the cable on the screen. This may take up to 30 seconds.
4. iTunes should now detect the iPad and you can perform a Restore. -
i downloaded tragic kingdom by no doubt and about four of tthe songs will play about forty seconds in and switch to the next song, they do not play all the way through. i went through troubleshooting online but it was unhelpful and did not fix my problem. i need help, please!
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
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