HT1848 want to update iPad 2 to ios6. I am warned not to do the update until I transfer purchased items to my computer. When I try to transfer into itunes I am warned that I will lose all the books I have on iPad.....there's lots of them.
want to update iPad 2 to ios6. I am warned by itunes not to do the update until I transfer purchased items (books) to my computer. When I try to transfer into itunes I am warned that I will lose all the books I have on iPad.....there's lots of them.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
To transfer the books, highlight the iPad in the iTunes Devices list and right click on the iPad's name. Choose transfer purchases.
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It asks me to format my disk, then warns me to fear formatting my disk. Tell me why I need to format my disk and why I won't lose everything on it? THIS IS ABOUT DOWNLOADING THE NEW UPDATE, NOT ABOUT OPERATING THE PROGRAM!
This is from the automatic update system? That's really strange. (Maybe you last downloaded to a CD drive or something??)
If you are coming from 3.6.17 to 4.0.1, go ahead and download from the source:
http://www.mozilla.com/
Before installing, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
And definitely don't format anything. -
I want to upgrade iOS from 5 to 6, but when I go to synch everything in preparation, it tells me I will lose all my stuff on the iPhone and iPad which is/are unique. How can I backup or do a "real synch" (both sides have same data at end of process) and then upgrade?
You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer. -
I have had to change my e mail address but I cannot work out how to amend it on my iCloud account. If I press "delete account" the box appears telling me that I will lose all content including photos if I continue. The box asking for a password keeps appearing but I just press cancel and continue.
I have not attempted to upgrade to iOS 7 until this problem is sorted. Can anyone help please?If you mean that you created a new icloud account using a new email address as the primary address, then when changing to that account on a device, all data maintained by the old account will be deleted. I was not aware that photos are included. But as for photos, ALWAYS sync them to a computer for archiving, never rely on icloud as your only backup.
If you want to keep the contacts, etc. data from the old account, then go to Settings>icloud and turn off the services, one at a time. When doing so, you are given the choice to keep the data local or delete from the device. Later, when doing Delete Account and logging into the new account, your data will sync up to it.
If, on the other hand, your changed email address is just an alias in the existig icloud account, then there's no reason to delete the account as the alias is just another link to the same account. -
I recently purchased songs from itunes via my pc and I dont know how to get them onto my iphone? When I click the sync button it says I will lose all the music currently on my iphone.. Help
If you're syncing with a different iTunes library than the one you previously synced with, then there is no way around it. You're gonna loose the old data. The only way round it would be to make sure that all the music files on your iPhone is also in your iTunes library. If you still have access to the computer with the old library, you could copy the files on to an external harddrive, and then import them into your new iTunes library.
If it is in fact the same library, then the music currently on your iphone, is also in your itunes library. Just make sure that the artists/albums/playlists, or whatever you sync contains these tracks, that you allready have on your phone and don't want deleted. What i do is, i create a playlist specifically for my iPhone, and i set it up to only sync with this playlist. Whenever i hear a track from my iTunes library or buy a new track that i want on my phone, i just drag it to this playlist and next time i synchronize, it's there without deleting anything else. -
HHHHHEEEEEEEEEELLLLLLLPPPPPPPPPPPP!!!!!!!!!!!!!!!!!!i just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i do or re-install itunes i will lose all the music i have bought from itunes, what do i do?
Welcome to the Apple Support Communities
The music is stored on the iTunes library. This library isn't deleted when you uninstall or reinstall iTunes, so you will keep everything. Anyway, it's better to make a backup of the library. Apart from that, you can download the purchased music as many times as you want -
I've try to update the software of my IPad from my IPad. Suddenly I got the message to conect it to iTunes, so I have connected to ITunes and in order to use ITunes I need to restore the IPad and I will lose all thee data from my Ipad (pictures, music, etc).
My IPad is block now with the ITunes message on the screen and I can not get it off.
HELPPPPP, thank'sAnd there is no other way to do it? I can't believe I will lose all data.
I used to do all the software updates with the IPad not using ITunes. -
When I try to uninstall my itunes I go to my control panel to remove the Apple "Application, Mobile Device, software support" then i get a pop up saying that "the feature you are trying to use is on a network resource that is unavailable" I cant find it. Its preventing me from re installing the new itunes.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
When i try to burn a playlist to a blank cd it asks me all the right questions and appears to be doing it then the message 'initializing burn' comes up and the cd is ejected it never used to do this but always does it now so i am unable to burn cds. Can anyone help?
When i try to burn a playlist to a blank cd it asks me all the right questions and appears to be doing it then the message 'initializing burn' comes up and the cd is ejected it never used to do this but always does it now so i am unable to burn cds. Can anyone help?
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I would like to use GarageBand to remaster downloaded music files that are in iTunes. Poorly mastered files keep clipping and damaging my speakers. When I try to use an iTunes file as a new project, it greys out the iTunes songs so I can't select them. Any ideas?
As I said - look whether your original file is damaged or not. If not, I wouldn't change it and find out what in your system makes it sound like it's clipping.
Good sound file, with volume maxed out. No need to change anything.
The same song clipped - no chance to repair. -
I have an error message that comes up when i try to get into itunes... 0x 80092013 can anyone help
i have an error message that comes up when i try to get into itunes... 0x 80092013 can anyone help
Hi Katy19831,
Thanks for using Apple Support Communities. These articles may help with the error you're seeing:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
- Ari -
i cannot access my itunes account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavailable, but i can sign into the apple website.
That means you have to sign into/view your account and review you account and make sure you have a valid payment method specified in your account.
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I have got a new computer and i can no longer do a full sync. Apple always tells me I will lose all my exisiting Apps if I do a new sync. I prefer to purchase Apps on my computer over my iPod because of the smaller iPod. The new computer is recognized by Apple as an allowable new PC.
But this Sync warning is a pain. Plus, when i view my iPod's App icons on my copmputer, I can no longer drag and move them. I have the latest version of iTunes installed. Thank you for your helpSyncing to a new iTunes library or computer will erase your iPod. Only if you back up your device manually before syncing, you can restore it from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your iPod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your iPod for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved: iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device
As for your second problem, see if restrictions for app installation and deleting apps are active in Settings/General/Restrictions. If yes, allow to install and delete app again.
Don't forget to authorize your PC in iTunes:
About iTunes Store authorization and deauthorization
Message was edited by: Ingo2711 -
I need to update my iTunes in order to use Apple TV and so that i can use icloud with my MacBook(I have an iPad and iPhone)
I have worked out in order to do this I need at least to have 10.5. I want to check that I won't lose all the apps, files, photos etc. on my computer if I upgrade to this? Do i need to clear everything before i install10.5?
I have read that if I jump to 10.6 rather than 10.5 I will lose everything on computer. Is this true?Before you do anything make a cloned backup of your system on an external, erased HDD:
Clone using Restore Option of Disk Utility
1. Open Disk Utility in the Utilities folder.
2. Select the Destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Select the Destination volume from the left side list and drag it to the Destination
entry field.
5. Select the Source volume from the left side list and drag it to the Source entry field.
6. Check the box, if present, to first Erase the Destination drive.
6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
You may then do an Erase and Install of Snow Leopard before moving to anything later.
Drive Preparation
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Complete the Snow Leopard installation.
You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may apply.
6. Some features require Apple’s MobileMe service; fees and terms apply. -
I have 2 apple ID'S on my iPone, when I try to log into app store etc the wrong ID comes up and I dont know how to change this so I can use my primary ID
Settings>Store...tap the ID shown...sign out...now sign back in with the ID you want to use.
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