HT1849 I bought an album from a store and downloaded it onto my phone I deleted it and then wanted to put it on again so I bought it off the itunes store and it charged me how can I get a refund
I bought a Chase and status cd from a hmv store , so I downloaded it onto my phone and decided to delete all of my music because it was slowing down my phone but later on I decided that I wanted it on again but I didn't know that iTunes would charge me again ,so does anyone know how I can get my money back without having to ring them up...
Hi there,
You can report an issue with your iTunes purchase using the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
-Griff W.
Similar Messages
-
Hi... I bought an app from app store... It turned around to be a false app and not as per the description. App dev page is a fraud. How can I get a refund?
Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer
You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I purchased black ops zombies and I can not get it to load to play it. How can I get a refund or get to run so that I can play it?
The terms of sale state that: "All Sales are Final. There are no refunds."
However, I've always found iTunes support to be helpful. So, go here, plead your case & hope for the best:
http://www.apple.com/support/itunes/ -
After purchasing a song in the iTunes store, the song was downloaded, but when I went to play it, it was not completely recorded. How can I get a refund or download it again without being charged again on my account?
Hi Dan,
If the song does not appear in your Purchased folder, then you can go back to the Store, select the song again, go select "Buy", and press Enter. iTunes knows you already purchased it, so it won't charge you again. It will, in fact, tell you that you have already purchased this item, and will ask you if you want to download it again for free....
Just in case it is not to be found in the Purchased folder!
Hope this helps!
Cheers,
GB -
Hello, my iphone died and wont turn back on again even when i left it on the charger overnight, how can i get it to turn on?
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
-
After I reset my Ipod (deleted all data and settings) windows 7 doesn't recognize by ipod touch, and it doesn't appear in the itunes library or in the device menu, but it does charge. How can I get my computer to recognize it again?
Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
my featured apps tab in the app store is stuck on a app called flipboard, flipboard wont go away when i hit the featured tab to see new apps. how can i get this to go away?
I'm stuck with Phoster...
-
How can I get a refund for a album
How can I get a refund for a album I bought at the music store...If I can? Reason being I hit the wrong Buy button.
Actually, I've had original CD already.Go into your itunes store account and click on purchase history. Click on "Report a problem" at the bottom of the page. If it was your last purchase it should be at the top and have a link that you can click on that says "Report A problem". Follow the steps the screen gives from there. This is not a guarantee that you will receive a refund (or store credit which is what they would give) but one of the options is "Accidently clicked Buy" or something to that effect. Someone should email you within 12 hours I believe (the screen will tell you how long after you submit).
-
I bought the wrong book in ibooks. How can i get a refund?
I bought the wrong book in ibooks. How can i get a refund?
A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I made a purchase from an app on my iPhone, I was charged twice but I only received the product once, how can I get a refund?
Hi .
Click here > How to report an issue with Your iTunes Store purchase
And explain that you were charged twice here > Apple - Support - iTunes Store - Contact Us -
Could you show me the full account information (account information)? How can I get the detail information that who charge me?
I'm not entirely sure what you are asking, but you can view the purchase history on your account (and view your payment method) on your computer's iTunes : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases. On your iPad you can only see a cut-down version via this page (which also allows you to contact iTunes Support if you have a problem with a purchase) : http://reportaproblem.apple.com
There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
Or do you mean something else ? -
Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?
You can contact iTunes and ASK for a refund. Then make make an exception to their all sale are final policy.
Refunds from the App Store or iTunes - Apple Club
In the future set the restrictions so that in-app purchases are prohibited and that a password is always required.
iOS: Understanding Restrictions -
My 4 yr old accidently made a purchase of 69.99 on iTunes. How can I get a refund of the app and uninstall
Contact iTunes store support and request for a refund:
http://www.apple.com/support/itunes/contact/
They may also need your order numbers so it's best you get them ready.
You can find your order numbers on your email receipts and in your Purchase History. If you need to review your Purchase History, follow the steps in this article:
http://support.apple.com/kb/HT2727
Hope this helps. =D -
My son forgot his passcode and the answers to the security questios and itunes information has been lost. How can i get back into his itouch?
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
For security questions
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Maybe you are looking for
-
I've downloaded, redownloaded, uninstalled ,installed, ran sfc/scannow. Nothing is working - am I missing something so simple that I'm just not seeing it? I have Windows Vista on a dell - am I really this stupid?
-
Dear Apple, unfortunately, I think I have found a bug in ios 7. During an incoming call is no call rejection or selection of the ability to send a text message. I hope it is a bug and there is a solution. Thank you very much.
-
I'm setting up the OAS in our office without problem. I'm trying to install cocoon inside the OAS but it don't work well. Is possible setting up cocoon 1.7.4 in OAS 4.0.8.2 ? Have someone this tools working fine together?
-
VCSA 6.0 without a domain controller?
Is it possible to deploy the appliance without a domain controller in place? This is for a PCI environment.
-
Spry Accordion Navigation Panel Behavior in Dreamweaver eLearning Template
I am trying to create an eLearning course using the "SoftSkills" eLearning Template provided by Dreamweaver. I have created several extra div tags to set up extra titles on the tabbed accordion, however, regardless of how I set the variable "AccOpenP