HT1849 I recently purchased an album on itunes, but did not receive all tracks
I bought an EP version of the fukk album prior to purchasing the full album, both of which had the same track. Shouldn't I have gotten that same track twice in my library under different albums? That is not currently the case.
Instead I 'm missing track one on an album I just purchased. Please advise...
Actually I'm missing track 2 and 5 of the new Phantogram album (pretty great album btw) so I can't listen to the album in it's entirety without "creating" an album playlist...I shouldn't have to do that.
Also, it should be mentioned that this album was purchased before the entire album was available (pre-purchased allowed for one track at the time and then full download upon availability)
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I have recently purchased an album from iTunes but although I see it in my music library none off the songs play they just skip through to the next one repeatedly. I since downloaded another song and this work perfectly
Does this only happen with the tracks you have downloaded from the iTunes Store? Perhaps you should work the suggestions in this Apple support document first.
Troubleshooting songs that skip on iPod
B-rock -
Has purchased the Adobe Illustrator CC But did not receive EMAIL
Has purchased the Adobe ® Illustrator ® CC
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if your cc subscription is shown as active, download your software, Find a download link on Adobe.com -
I just purchased a song on itunes that did not download properly. I tried going to the Purchase History section to redownload the song, but there was no button on the screen that would redownload the song. right-clicking it does nothing. I tried going into my account to redownload it to no avail. I am unsure of a support phone number. Please help...
Download past purchases - Support - Apple
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just bought an album from itunes but it won't sync to my ipod. i was using a PC but am now using a mac. Is there anything i can do?
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I purchased an album on iTunes but its not in my library
I Purchased an album through iTunes a couple of days ago. When I checked it in my library on my Mac book it didn't show up. Please help me retrieve it.
Download it.
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I recently purchased two albums which iTunes (Apple) has buried in Mac cyberspace. How do I synch my iPod so that I can download the two albums from iTunes onto my iPod. Thank you from [email protected] in Oviedo, FL
In iTunes sign out of your daughters Apple ID and sign in with your own.
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I recently purchased an album from itunes. When I subsequently sync'ed my ipod touch I ended up with all tracks of that album doubled on my ipod and I lost all my playlists. Subsequent syncing has not fixed it. Any ideas what to try?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
You said:
No, I do not want to "factory reset" my iPod. No I do not wish to do anything crazy long or hard to fix this.
That may be necessary, It is not what you want to do/not do but what is required to resolve your problem. -
I purchased two albums from iTunes but neither properly loaded on my iPad Mini and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.
If the albums do appear in the Music app, hold down on the album icons and the X to delete will pop up on the icons. Tap the X to delete the albums.
You don't see a anything in iCloud, you see your previous purchases in the purchased tab of the store that you bought the content in. So you find your music purchases in the purchased tab of the iTunes app on your iPad. Tap on Purchased and look for the albums in the Not on this iPad section - assuming that you are able to delete the albums from the device. -
I just purchased an album off iTunes but it won't let me download one song...
I just purchased an album off iTunes but it won't let me download one song off the album due to a -100000 error. It tells me to check for available downloads on the "store" bar, and when I click it, the file still won't download. What should I do?~ Any advice would be appreciated. =^w^=
Hello TheCoddfish,
Thank you for using Apple Support Communities!
So it sounds like you have a preorder you would like to download, but it is not downloading, or you dont have the option to download it.
Without knowing what the preorder was, and if it is released, I found this article named iTunes Store: About Pre-orders found here http://support.apple.com/kb/HT5714.
This part in particular:
Downloading a pre-ordered item
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
To view, cancel, or see the expected release dates for your pending pre-orders
Choose Store > View My Appie ID, then click Manage Pre-orders, which located in the Settings section at the bottom of the Account Information screen in iTunes on your computer.
From the Mange Pre-orders screen, click the Cancel button to the right of the pre-order item you would like to cancel. You'll be asked to confirm your pre-order cancellation.
If the album is released and you still cannot download it, I would report the issue directly to the iTunes Store support.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
All the best,
Sterling -
I have recently purchased a film from iTunes but I am unable to watch it unless online? Is it possible to watch it offline as I downloaded it for a car journey ? Thanks
I have purchased several movies for iTunes and can watch all of them when I am offline. I bought them for the purposes of watching them on airplane flights.
Are those purchased movies? Are you sure that they fully downloaded? -
my band recently got our album on itunes, but now it is saying that the album is unavailable. but the artwork still pops up and everything. people have bought the album and you can even listen to previews of it... but it wont let you click on the album art or title. what's going on?
You would have to talk to itunes or your label about this.
We are itunes store users, not Apple. -
A song I purchased shows up in iTunes, but will not show up on my iPhone. When the phone is plugged into the computer, iTunes shows that it is on my iPhone, but it is not. How do I get that song to show up on my iPhone?
I have the same problem and it only affects the one song, everything else syncs
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I preordered One Direction's new album Midnight Memories, but did not purchase it. It is not in my downloads or purchases even though it says it's purchased. I can't even buy it because it says purchased and will not let me click the button. Please help!
Try:
HT2519 Pre-ordered album, it says...: Apple Support Communities -
Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(
You need to contact iTuens store support of teh game developers:
http://www.apple.com/support/itunes/contact/
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