HT1849 I've bought an album and saw afterward that there was a collection...
I've bought an album and saw afterward that there was a collection with that album in it.. Can I get discount for the collection? Since I already own and entire album form that collection.
Not unless there is something mentioned on the collection's page in the store, which is probably doubtful. You could try contacting iTunes Support and see if they will refund or credit you so that you can purchase the collection, but purchases are considered final : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I looked at an album and at the bottom there was a digital booklet and it said "album only" so I bought the album, but then I didn't get the booklet. What do I do? (iPad 2)
Hi OverratedBacon,
Thanks for using Apple Support Communities. I would first try downloading the songs from your past purchases by following the appropriate steps here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you're still unable to receive your preorder, you may want to report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari -
I tried several times to download pages that I already pay for and it says that there was an error in the installation , what can I do
- Temporarily disable anti virus software if installed.
- Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading.
- Third party download managers can cause problems when downloading apps.
I see v10.7.4 in your profile but make absolutely sure that's correct because the minimum requirements for Pages is v10.7.4 according to the Pages Information panel at the App Store.
Click your Apple menu icon top left in your screen. From the drop down menu click About This Mac. -
HELP
I went to two different apple stores and both people looked at it and they said that my phone definitely had major hardware issues and that the dock was broken and that the headphone jack was broken but they said that I was out of warranty so I would have to pay around $200 for a replacement or an upgrade. But I really don't want to go that because I am waiting for the newest iPhone to come out because my contract is up in November. The guy in the 1st store was surprisingly rude to me.
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THank you
You are not talking to Apple here. This is a forum for technical questions.
Contact Apple (wherever you bought it) and ask the question.
Barry -
HT1849 i bought an album and two songs wont play right. how can i fix this
i bought an album and two songs wont play right. how can i fix this
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link. -
I bought an album and some of the songs do not play all the way through. I would like help fixing this issue or my money back.
How to report an issue with Your iTunes Store purchase
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I bought an album and it diddent download. And my dollar ammount was the same. So i downloaded it again, and then it took my money for two purchases and then still diddent give me the album. This was all done on my ipod touch 4th generation. I dont have an apple care program so they cant help me and i dont want to spend 20 dollars on that because
1. thats alot of money for one time help
2. Thats how much money i spent on the two albums
This was ALL done on my iPod touch. And it is not jail broken
Please if you have an answer for me could you
<Email Edited by Host>No one would know what Apple is working on, unless they announce, which they very rarely do.
Have you tried the basics from the manual?
restart.
reset.
restore. -
I bought an album and Its not showing up in my library
I recently bought an album and when I upgraded my phone, the album doesn't show up in my library. I need to get it back, I'm not going to buy the same album when I already spent money on it once.
Hello wesiji,
The following article provides a couple of different methods for downloading pre-orders.
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
If neither of these gets your pre-order downloaded, you might consider cancelling the pre-order and purchasing the album normally.
Cheers,
Allen -
i bought a album and it has 4 incomplete songs on it, how do i re-download them with out having to pay again
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I bought an album from the Itunes store. 3 songs indicated that there was a problem in downloading and the connection had been reset. They will not play. How do I fix this?
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2 -
I bought a album and and there is a glitch can i re down load it
i bought a album and and there is a glitch can i re down load it
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2 -
I've just bought an album and downloaded it,went to sync it to my ipod shuffle and it doesn't appear in the album list to sync, yet it is in the music library? why is it not available to sync?
This sounds similar to the problem where new purchases will appear in playlists, but not the main music source, suggesting that iTunes is making a hash of the indexes. Somewhat bizarrely the solution for that one seems to be to download the current free Single of the Week, maybe it will help you too.
tt2 -
II bought an album and it downloaded on my Iphone but in itunes on my computer, only the digital booklet downloaded. If I go to the I tunes store it shows as purchased and therefore I can't download it again. Please help
Hi cruzansingerboi,
Welcome to Apple Support Communities.
It sounds like you've downloaded tracks on your iPhone and you want to download those same tracks on your PC. The article linked below will walk you through downloading previously purchased tracks on another device.
Download past purchases
http://support.apple.com/kb/HT2519
You can also transfer the purchased content from your iOS device to your computer, as shown here:
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
And, you may be interested in enabling Automatic Downloads of purchased content on your devices.
iTunes Store: How to enable Automatic Downloads
http://support.apple.com/kb/HT4539
I hope this helps.
-Jason
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