HT1853 How do I reset my iPod touch 5th generation using itunes?
I have a worded password on my iPod touch but I made a typo when I typed it in and I can't access my iPod. Is there any way that I can delete everything and reset the whole iPod using itunes and not the settings because I can't get to the settings. It is the 5th generation iPod toich (newest model) and it is currently using ios 7.0.6 as I can't update it to ios 7.1 without knowing the password.
Hello there, KatKid.
The following Knowledge Base article offers up some great steps for restoring your iPod touch:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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So a friend had damaged her iPod touch by dropping it some time ago. It has been sitting in her drawer ever since (she got a new device). It is now out of warranty and she said I could have it, but only catch is i'd have to fix it some how.
Problems are:
1) iPod is locked - She doesn't know the passcode it was set to.
2) Home key broken - Unable to do a reset as per the many links I see online.
3) Assistive touch is off - Unable to turn this on as the phone is locked and I can't unlock it.
4) We no longer have access to the original PC that it was sync'd with. I've managed to get it linked to my itunes but can't do anything with it do to the fact it won't let me as iPod is locked.
So basically it almost seems there is nothing that can be done but would appreciate your help if possible. Ideally if I can get it unlocked without losing the data so I can keep the music that is on there it would be good. If not then a full reset is fine.
Can this be done? Can we turn on assistive touch without unlocking the phone and no home key? Please help,Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
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Forgotten Passcode or device disabled after entering wrong passcode
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I treys that weebly website but that doesn't work it says the website doesn't exist
Reflector - AirPlay mirror your iPhone or iPad to any Mac or PC, wirelessly.
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How do I factory reset my ipod touch 5th generation?
- Go to Settings>General>Reset>Erase all Content and Settings
or
- Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software -
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The few hours before now . . . when plugged in to recharge . . .
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sometimes iPod made the sound, showed the lightening bolt, and started to recharge,but then during the charge it would make the sound a few times, but when I checked iPod was still recharging, or had finished the charge to 100% (also without any contact to iPod during the recharge)
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I got your message just after returning home from an Apple Reseller / authorized Apple service provider (Taiwan has NO Apple stores, and only resellers and authorized Apple service providers which have a wide range of levels of customer service, most well below USA Apple standards).
It did turn out that my "Lightening cable" was defective . . . I also had found many others have this problem through searching online . . . it seems strange that I could not find this information through the Apple website, trouble shooting, or community discussions.
Anyhow, of course, since I was not at an official Apple Store or dealing with an Apple service employee, they were not happy to help me, and they did not want to give me a new "Lightening cord" for my 40-day old iPod with AppleCare. Eventually they decided to replace my cord, but it was not a pleasant experience.
I don't know why there is no Apple store in Taiwan . . . there are Apple resellers everywhere and the producta are very popular here.
Again, thanks for the information and the interesting article about the "Lightening cables". -
My imac G5 is old, but still works beautifully! I just bought the ipod touch, 5th generation and itunes wants a version (10.7) that I cannot get on their site! Any ideas? I tried hooking the ipod up to the ipad (2nd), but I get no reaction whatsoever! Do I have to return this ipod?
iTunes 10.7 requires an Intel Mac and isn't compatible with yours.
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HT201304 How do i reset my ipod touch
how do i reset my ipod touch?
Why are you doing this?
Options for when an iOS device gets locked because of forgotten passcode:
Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414 ( https://discussions.apple.com/thread" - A restore erases the iPod. If you restore from backup the iPod will be like it was IF the iTunes library includeds [sic] all the synced media like apps and music since those are not included in the backup.")
If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password) -
how do you reset my ipod touch..daughter try passcode too many times now its disabled
Passcode Locked or Disabled
If nothing else will let you unlock the device - after so many unsuccessful attempts will be locked out - You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the Device.
Instructions can be found here.
http://support.apple.com/kb/ht1808
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