HT1853 My ipod is hooked up to the computer but not recognized by my computer or by i tunes but it still says do not disconnect please help!!!

Hi greyangel23,
I have an article for you that will help you troubleshoot this issue with your iPod not being recognized:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

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I have a 3rd generation ipod that will not connect. I keep getting an error message that says "USB Device Not Recognized". I have tried 3 seperate cables and none of them are working. Please help!

It keeps telling me that one of the USB devices for this computer has malfunctioned and windows does not recognize it. I have tried all of the ports and still am not having any luck. I have purchased 3 brand new cables and none of them are working. I have tried to update the driver but it says I am using the most up to date. I have tried to reset the Ipod by holding the center button and menu button until the apple appears. I am not sure what else to try. Any help would be greatly appreciated. My computer is Windows Vista!

Hello butterflygirlie,
Have you tried uninstalling the driver for your iPod from within Device Manager? After uninstalling it, go ahead and unplug your iPod and plug it back in. Doing so should cause your system to locate the proper driver for it.
B-rock

My mom put my ipod 5th gen in the house somewhere and it was turned off. It is connected to the internet in the house. How do i turn it on with the Findmyiphone or something else? It was an expensive gift and we can't find it now! Please help!

My mom put my ipod 5th gen in the house somewhere and it was turned off. It is connected to the internet in the house. How do i turn it on with the Findmyiphone or something else? It was an expensive gift and we can't find it now! Please help! How do i turn it on without finding it because she can't remember where it was.

That is so dumb...Apple is the best and most techinological company IN THE WORLD and they don't have the time to invent something like that? HUH? All they are worried about is making the "Worlds best Phone" and they can't take the time out to help their users or anybody that has their products. All they have is "Find mt Iphone" Well they should step up and do something else to help people like me out. Find a way to turn it on and you can find it or find a way to turn it on remotely.
Thank you for your replys

I replaced the hard drive to a 30gig on my Ipod 4th gen. click wheel but it is still not recognized on my computer or in itunes......I get an error message with a folder and "!"....what can I do to fix??

I replaced the hard drive to a 30gig on my Ipod 4th gen. click wheel but it is still not recognized on my computer or in itunes......I get an error message with a folder and "!"....what can I do to fix??

Have you recharge the battery for at least 2 hours, or just leave it connected for 4 hours?
(When you replaced the Hardisk, you should also replace the battery.)
Some other iPod SSD sites, says that you may have to format the CF in FAT32, as Mac dont read NTFS drive so if Windows is the 1st PC that your CF is connected, it may be formatted to NTFS.
You can try erasing the CF using Disk Utilty, so that Mac can recognise it. (but not Windows)
Have a nice day!

My ipod touch version 4.2.1 is not recognized by Windows 7 after upgrading i tunes to 11.2. I have gone through all the trouble shooting suggestions twice

My ipod touch version 4.2.1 is not recognized by Windows 7 after upgrading i tunes to 11.2. I have gone through all the trouble shooting suggestions twice

Did it work with previous ii.x version?
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

Ipod 7th generation not recognized by windows 8? it worked before, but now when we reconnect to sync more items, it will not recognize, nor does it show up as a device on the computer.

ipod 7th generation not recognized by windows 8? it worked before, but now when we reconnect to sync more items, it will not recognize, nor does it show up as a device on the computer. help?

Hi stitchinstar!
I have an article for you that will help you troubleshoot this issue with your iPod and iTunes:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for using the Apple Support Communities!
Cheers,
Braden

HT201413 Why is it my songs or none of my information appearing in my ipod? What can i do? its been a whole 2 days connected to my itunes and it still says waiting for items to copy

Why is it my songs or none of my information appearing in my ipod? What can i do? its been a whole 2 days connected to my itunes and it still says waiting for items to copy

my iPad it get stuck on step 8 with a prompt that says "waiting to copy items" it stays on like that for hours
Reset your iPad.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
I recently upgraded to to the iOS 5 on my iMac and iPad
You don't need to manually sync using iOS 5.
Help here > Apple - iCloud - Learn how to set up iCloud on all your devices.
Message was edited by: Carolyn

My iPod Shuffle 4th generation 2GB is not recognized by My Computer in Windows or under Devices in iTunes.

Everyone has the same problems. My iPod has been plugged in properly, I have followed all the support suggestions but nothing works. HELP PLEASE!

I have downloaded that utility but can not use it, as
when I plug the shuffle into the USB port, it is not
recognized by either computer I am using. I can not
reset or restore, because in order to do that the
computer would have to know the shuffle is plugged in
and it doesnt. I have tried this on two different
computers and get the same result, so I dont think
its a computer issue, its an ipod issue. I also used
to be albe to play the shuffle on the Xbox 360 and
now can not.
Just as a check, did you actually follow the THESE directions...EXACTLY?
Using iPod shuffle Reset Utility
1. Quit all running applications on your computer.
2. Open the iPod shuffle Reset Utility.
3. Connect iPod shuffle to a USB port on your computer. Do not connect iPod shuffle to a USB port on your keyboard or other non-powered USB hub.
4. Click the Restore button. If prompted, enter an Admin user name and password.
5. The restore process will start.
6. When it is complete, quit iPod shuffle Reset Utility and open iTunes to sync music to your iPod shuffle.

Ipod nano and shuffle are not recognized by my computer or itunes

When I plug in the ipod, both the nano 6th generation and the shuffle, the device is not recognized by my computer or itunes. It will be recognized by my computer for a few seconds and then disappears. The device will show up on the right side of the screen in itunes but not on the left. The troubleshooter tells me it is a compatability issue. I have tried uninstalling and reinstalling itunes, i have turned off the compatabilty mode, nothing works.

What displays on the iPods screen when you have it connected? I assume you have tried another known working USB cable?
Is iTunes up do date on your PC (currently at 10.7)?
Have you tried connecting to another PC or Mac?
B-rock

IPod classic not recognized by mac or itunes.... but otherwise works fine.

I'm wondering if there is any way I can save my music. I had to reformat my macbook due to corruption of whole disk encryption. My only copy of my music library was on the iPod itself. I was able to restore about 2/3 of my collection from the iPod to the mac. However, at one point the computer became nonresponsive while the iPod was mounted. Had to force a reboot. The iPod was not recognized after that. I connect it to my mac, it says "connected", but iTunes doesnt recognize this, and it doesnt appear on the desktop.
It works fine. All the music and movies, etc., are there, as well as other data I stored on it (which I also want to get back) (judging from free space indicator), but I can't mount it.
I've done everything traditionally recommended.
-Five Rs, numerous times
-Tried with different macs, 10.5.8, 10.6.1, different cables
-Started iPod in disk mode
-Ran all the diagnostics, they're all fine
-Played with iTunes helper
-Reinstalled iTunes
-Tried on completely different macintosh, same problem
For some reason this thing really doesnt want to mount, but when I use the iPod it's clear all the data is right there on it.
Will I have to bust open the iPod and take out the hard drive, and mount it in another enclosure to get my data back? That's the only thing I can think of at this point. Any other ideas?
Thanks-

diagnostic shows....
**** Device Connectivity Tests ****
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper 11.3.1.2 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: Y(I removed info)
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
it looks like everything is fine, except it can't find the ipod... why?
when I plug in a thumb drive, it recognizes that, why not the ipod?

My iPod classic is not recognized by my computer or iTunes

My iPod is not recognized by my computer or iTunes. It worked fine a few months ago but now it doesn't even sync. I tried everything from turning it on/off, reinstalling iTunes, checking the connectivity issues and etc. After going through the connectivity test the only thing I found odd was that it said that the iPod classic running firmware 1.1.2 is not connected. Could that be the issue? And if so, how can I get that firmware running again?

I have the same issue with my ipod classic, and have gone through these steps. However, when i come to the step where it says to reinstall: "
Next, open the new version of iTunes and connect your iPod to your computer.
Select your iPod in the source list and click "Check for Update" under the Summary tab. iTunes will check to see if your iPod needs to be updated and perform the update for you. "
there is no ipod listed in the source list to check for any updates under the summary tab. Itunes just DOES NOT see the ipod at all. And this is where I am stuck....further instructions PLEASE!!! Thank you....

Ipod shuffle is not recognized by any computer or itunes

I have a first gen. ipod shuffle. It does not show up in Windows or Itunes on two different computers. The original problem was that it would not skip to the next song. I was going to reset or restore it, but I can't because neither computer (dell) that i own recognizes the shuffle. Help anyone?

I have downloaded that utility but can not use it, as
when I plug the shuffle into the USB port, it is not
recognized by either computer I am using. I can not
reset or restore, because in order to do that the
computer would have to know the shuffle is plugged in
and it doesnt. I have tried this on two different
computers and get the same result, so I dont think
its a computer issue, its an ipod issue. I also used
to be albe to play the shuffle on the Xbox 360 and
now can not.
Just as a check, did you actually follow the THESE directions...EXACTLY?
Using iPod shuffle Reset Utility
1. Quit all running applications on your computer.
2. Open the iPod shuffle Reset Utility.
3. Connect iPod shuffle to a USB port on your computer. Do not connect iPod shuffle to a USB port on your keyboard or other non-powered USB hub.
4. Click the Restore button. If prompted, enter an Admin user name and password.
5. The restore process will start.
6. When it is complete, quit iPod shuffle Reset Utility and open iTunes to sync music to your iPod shuffle.

Ipod Nano not recognized on my computer

My iPod Nano doesn't show up on My Computer or in the ITunes store under devices.
A popup recommends reconnecting the device but it does not help. It then says to uninstall and reinstall Itunes.
This device used to be recognized on a different pc but we changed out pcs. Is a Nano only supposed to be recognized on only one Pc?

Try one or more of the following
> Restart your computer
> Uninstall & Reinstall iTunes - Windows XP | Windows Vista or 7 | Mac OS X
> Reset iPod (will not delete everything)
> Go to My Computer (Windows XP) or Computer (Windows Vista or 7) and see if iDevice shows
> Restore iPod (will delete everything)
> Make sure iTunes and/or iOS firmware is up to date
Extra Links:
iPod not recognized in 'My Computer' and in iTunes for Windows
iPod: Appears in Windows but not in iTunes
iPod not recognized in iTunes and Mac desktop
Hope this helps.

IPod Touch not recognized by my computer/iTunes

iPod Touch not recognized by my computer. Tried lap top and desk top. USB ports are fine. Re-booted. Have the latest iTunes. Tried original sync cable and generic. Any ideas of what the cause could be?

See Here
http://support.apple.com/kb/TS1538
And Here
iPhone, iPad, or iPod touch not appearing in iTunes

IPod shuffle 4th generation is not charging, not recognized by my computer and laptop (Windows 7) and does not show up in iTunes

I have done all the troubleshoots and reset functions but my iPod shuffle is still not working. Every time I plugged my iPod it only shows red light that lasts for about 3 seconds and will disappear after some time. I've been using the same computer and laptop back then, and it stopped working since the last week of October.

Hello Erickson Gudelano,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Best of luck,
Mario

HT1853 My ipod is hooked up to the computer but not recognized by my computer or by i tunes but it still says do not disconnect please help!!!

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