HT1895 My macbook pro is making strange fan related noises. Sounds as if something is stuck in the fan. First time this has happened since I got my computer. Every time I put it to sleep I wouldn't hear the sound anymore. Any suggestions?
My macbook pro is making strange fan related noises. Sounds as if something is stuck in the fan. First time this has happened since I got my computer. Every time I put it to sleep I wouldn't hear the sound anymore. Any suggestions?
... Sounds as if something is stuck in the fan.
Probably is. They get dusty. Shut down your computer and clean it out with a vacuum (don't blow dust back inside).
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After upgrading iPhoto on my MacBook Pro running OSX Yosemite 10.10.3 it continually keeps asking me that it is preparing library. This has happened 5 times now and I can't access my photo's through iPhoto, any suggestions?
There is no upgrade to iPhoto with OS X 10.10.3 - here was an update to version 9.6.1 a few months ago and Photo 1.0 was added with 10.10.3 - what software and which version are you having trouble with - iPhoto or Photos?
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My MacBook Pro (Retina, Mid 2012) is too slow after installing Yosemite version 10.10.1. All programs take for ever to load especially Safari and even chrome. I regret upgrading to yosemite, it was all fine with Maverick. Any suggestions ? ThankYou
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Hi, imessages won't send from my macbook pro. I am still able to recieve them on mac. I am also able to send and receive on iphone. However on mac every time i press send (enter/return) it disappears, with no red '!' or anything. Any help?
Triple check the Outgoing Mail server info that you entered in your Mail account. If that area says the info is optional enter the outgoing mail server and your password anyway. Also if you have more than one email account check the server that is selected for the GoDaddy account and make sure it's the correct server for the account.
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Kernel Panic occured when Macbook was off (2nd time this has happened)
Hey guys today I came home from work and I heard that my MB's fans were running. I turned it off last night completely (not sleep) and didn't turn it on in the morning before work. Also the sleep light was on (when the display was closed) and the computer was a little bit warm and the fans were blowing out warm air. This is the 2nd time this has happened, once with the original memory, and today's panic with the 2 1gb sticks of Patriot RAM I installed a couple days ago.
Any info on how to fix this problem or what I should do is strongly appreciated
Heres the kernel panic msg:
panic(cpu 1 caller 0x0019C9EF): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x00d3e000, CR4: 0x000006a0
EAX: 0x03634600, EBX: 0x03591cf0, ECX: 0x00000000, EDX: 0x00000000
ESP: 0x00000000, EBP: 0x24ad3da4, ESI: 0x0364f880, EDI: 0x00000001
EFL: 0x00010212, EIP: 0x00000000, CS: 0x00000008, DS: 0x03720010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x24ad3c00 : 0x128b5e (0x3bbf84 0x24ad3c24 0x131bbc 0x0)
0x24ad3c40 : 0x19c9ef (0x3c13b4 0x1 0xe 0x3c116c)
0x24ad3cf0 : 0x197b8d (0x24ad3d04 0x24ad3da4 0x0 0x24ad0048)
0x24ad3cfc : 0x0 (0x24ad0048 0x370010 0x3590010 0x3720010)
0x24ad3da4 : 0x384d65 (0x364f880 0xe0000210 0x24ad3de4 0x38509e)
0x24ad3dc4 : 0x384f46 (0x364f880 0x0 0x24ad3e04 0x1)
0x24ad3de4 : 0x3863d7 (0x364f880 0x11 0x0 0x1)
0x24ad3e24 : 0x38644c (0x364f880 0x1 0x364f800 0x3ae14e)
0x24ad3e54 : 0x386621 (0x3595200 0x364f800 0x1 0x3aebfa)
0x24ad3ea4 : 0x387184 (0x3595200 0x1 0x24ad3ee4 0x388232)
0x24ad3ec4 : 0x38812a (0x3595200 0x0 0x24ad3ee4 0x38c8d3)
0x24ad3ee4 : 0x38e264 (0x3595200 0x3a0014 0x0 0x0)
0x24ad3f24 : 0x38341e (0x35c0440 0x388278 0x3a0014 0x0)
0x24ad3f54 : 0x59faed (0x3595200 0x3a0014 0x24ad3f74 0x19ca02)
0x24ad3f84 : 0x13d683 (0x0 0x0 0x0 0x0)
0x24ad3fd4 : 0x197a29 (0x0 0x0 0x4273920 0x3591cf0) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOGraphicsFamily(1.4.3)@0x58f000
dependency: com.apple.iokit.IOPCIFamily(2.0)@0x580000
Kernel version:
Darwin Kernel Version 8.6.2: Thu Apr 13 18:48:29 PDT 2006; root:xnu-792.9.59.obj~1/RELEASE_I386
Model: MacBook1,1, BootROM MB11.005F.B00, 2 processors, Intel Core Duo, 2 GHz, 2 GB
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplaysintegratedvram
Memory Module: DIMM0/BANK 0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: DIMM1/BANK 1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x86), 0.1.20
Bluetooth: Version 1.7.4f16, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: ST96812AS, 55.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-857
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mAI don't think you got a KP when the machine was off, but rather you may have closed the lid before the MB was fully powered down and it went into a sleep state.
Did you try running the Apple Hardware Test to see if the ram is bad? Since yo never had a KP before adding new ram, and the only change was adding said ram. My guess is that its the memory that is the cause.
I cannot vouch for patriot ram, but I suggest in the future you consider Crucial as its a higher quality ram.
Mike -
2nd time this has happened. Computer making noises too loud for computer.
Okay, seriously I have had enough. While using Garage Band editing music, my computer once again made a too-loud beep/honk noise. This has happened once before. Now my audio/built in speakers are F'ed! NOW ALL MY AUDIO SOUNDS LIKE THIS: http://www.youtube.com/watch?v=OcTHGDOLEoc (you gotta play the video. )
This has happened once before, but everything was okay except for a bit of distortion. WHY does this keep happening?! Heres a bit more information:
- Using Garage Band, didnt press ANY buttons to trigger sounds
- In using wireless internet, password protected
- I only had iMovie and iTunes opened (as well as GB)
- THIS IS THE SECOND TIME THIS ** HAS HAPPENED
- The sound was WAY too loud for the computer. It was like Max times 50
- I've only owned my Mac for about a year.
- I do not want to get a new bloody Mac, I just downgraded from SL.
I'm not really happy atm, so dont give me stupid answers.
(Wow, it sounds like im listening to AM radio! WOW! ... -.- )I don't think you got a KP when the machine was off, but rather you may have closed the lid before the MB was fully powered down and it went into a sleep state.
Did you try running the Apple Hardware Test to see if the ram is bad? Since yo never had a KP before adding new ram, and the only change was adding said ram. My guess is that its the memory that is the cause.
I cannot vouch for patriot ram, but I suggest in the future you consider Crucial as its a higher quality ram.
Mike -
Macbook Pro Lid Making Very Loud Cracking Noises
I recently got my Macbook Pro 13" screen replaced for a pixel defect. When I opened and closed my lid, the lid moved smoothly from either position.
Now, it feels as if the lid has more resistance when I operate it. Worst of all, when it is at a 90 degree angle and I slowly retract it, the lid makes a very loud "crack" from the hinge. Could it be that the lid's screws are in too tightly?You can try a SMC reset:
http://support.apple.com/kb/HT3964
you can also check this:
http://www.ifixit.com/Answers/Active?search=replace+fans&csrf=sqmfo0yj19 -
This was my original problem--
Every time I go to the obituary page, I start hearing talking and then firefox freezes. Why? This has only started happening recently.
I can look at everything on this website without a problem until I go to the obit page. I cannot even get halfway down when I start hearing the talking and then Firefox stops responding. When I close it and reopen it, I can sometimes change the number of obits viewed per page from 10 to 25 and I can then see them. Today, it kept freezing, so I had to use Safari. This only happens on the obit page on this one web site. The web site is http://www.news-record.com/. I have no other problems with Firefox and really like it very much. I am wondering if this has starting happening since the last Firefox update. Right now I have version 3.6.24. Any help you might be able to provide will be greatly appreciated. Thank you very much. Mary.
The only difference is I am not having the crashing. Just the sound. System details OSX 10.4.11 Firefox version 3.6.27Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"
''Other thing that you can look at:''
You can update your Flash 10.1 r53 player to the last 10.1 release (r102) that supports Macs with a PowerPC processor.
Flash Player 10.1 Release Notes: (latest version for Mac G3 PPC)
* http://kb2.adobe.com/cps/838/cpsid_83808.html
See (Released 11/04/2010) Flash Player 10.1.102.64 and 9.0.289.0 (126 MB)
* http://kb2.adobe.com/cps/142/tn_14266.html Archived Flash Player versions -
ive tried putting in different cards & info it still shows the same message! when i try to edit my billing/payment info there is no option to click 'none' or paypal. ive tried doing this on my ipad, laptop, & android. im getting very frustrated its been 3 days now & i cant update my apps or even download free apps! ive emailed apple support 3 days ago but still havent recieved a reply back. it started after i made an in-app purchase. i had made 2 the day befoe then after i made the last one it started saying my security code was invalid. i have the money to cover the purchase so its not that. i opened the itunes app & it said theres a problem with a previous purchase & i need to enter a valid security code. i dont know what to do to find out what happened. if anyone has any advice id really appritiate it! thanks.
try to enter a gift card to cover your previous balance. Once covered it probably will allow you to change payment.
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Macbook Pro is making a clicking noise
About 2 days ago my Macbook Pro started making a periodical clicking noise. Every 15-20 minutes my laptop makes a clicking noise that comes from the right side of the laptop. It almost sounds like the CD drive is trying to open, but I cleaned the opening for it and there was nothing in the way. Does anyone know what it might be?
Imagine the needle on a record player - as it travels across the LP, the needle is picking up information from the LP, which is then transmitted to you via stereo.
Now, visualize that there is a problem with that platter (record), and the needle runs across it back and forth over and over, trying to find data or information. As it hits the inside, it makes a "clicking" sound.
This is an example of what is happening inside your computer when a hard drive begins to fail. When you start to hear something like this, and you don't have a logical reason for it, assume that your hard drive is going to crash completely - Priority #1 is to do a complete backup of your system and/or important data so, if the drive *does* fail, you don't lose it all.
Approach it with suspicion in the next few weeks, and note if there are certain conditions when it happens. Tech support would then be able to help you more effectively. Good luck! -
I'm trying to record audio into my iPad2 using GarageBand and an iRig, but I can't monitor my tracks at the same time as recording, meaning if I lay down a drum track and attempt to record guitar, I can't hear the drums while recording. Thoughts?
Hi, I have this exact same problem. I haven't been using an iRig, just a cheap USB-jack cable. I managed to do this with the first cable I bought, but since it broke I've been unable to find a replacement that allows me to hear the drums while recording. DId you manage to get over this issue? If so I would really like to know how. Thanks and best wishes.
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my macbook pro started acting strange after a safari reset.
the mouse no longer: animates the dock, activates hot corners or selects pages from safari 'top sites' (without a hassle). attempts to reset dock and hot corners from preferences has been fruitless
the mouse also gets 'stuck' in logic precipitating force quits.
i run osX 10.6.8 on a 2007 macbook pro that has had 2 motherboards replaced autumn 2010.
my troubleshooting has been: restart, pRam and safe boot, also checking a 'test' account to find the same issues extant.
pRam restart caused airport to quit and say there is no airport card, and wouldn't respond untill another reboot.
macbook pro 15" 2.4 GHz intel core duo.2 GB 667 MHz DDR2 SDRAM.
i have treated this book with care, yet run logic pro studio to the limit of this book's abilities.
what shoud i do?You don't say which year you have, however...
...there are known problems with the mid-2010 models (see http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US) as well as early and late 15" 2011 models (see https://discussions.apple.com/thread/4766577?tstart=0).
Apple has taken ownership of the problems with the 2010 model but, unfortunately, the free logic board replacement for that model has probably long expired for you - three years after date of purchase.
One the 2011 models Apple has admitted no defect. You'll just have to skim the articles to get an overview of the problems that people are having (usually showing up as screen glitches at first and then going downhill from there).
Good luck,
Clinton -
How do I stop my MacBook Pro from making shortcuts on my desktop when I'm moving a folder
So my question is,
How do I stop my MacBook Pro from making shortcuts on the desktop when I'm trying to move the original photo, all I want to do is move a picture from a folder on the desktop without making a shortcut!Hi RockHazard,
If you want to change the behavior of the Finder when moving files around you can use keyboard shortcuts.
OS X: Keyboard shortcuts - Apple Support
Way down under Finder shortcuts we find:
Command key while dragging
Move the dragged item to another volume or location
(the pointer changes while key is held)
Option key while dragging
Copy the dragged item
(the pointer changes while key is held)
Command-Option key combination while dragging
Make an alias of the dragged item
(the pointer changes while key is held)
Best regards,
Nubz -
My MacBook Pro keeps making copies of a document that I am trying to save. I don't want to duplicate the file. I only want to save it on both my hard drive and my external hard drive. I do not want to change its name for every save, which the computer seems insistent on doing. Help!!
11lizzyp wrote:
can't be saved because the file is read-only.
I did not create the file to be read-only. I created to be able to continue to add to it as I work on it.
More on versions here:
http://support.apple.com/kb/ht4753
local snapshots:
http://support.apple.com/kb/HT4878
Sounds like a permissions problem ie read only.
If running repair permissions from your DiskUtility.app does not sort it,
Someone should jump in here with erudite and concise fix. -
I recently noticed that my Macbook Pro is making copies of Mac App Store Preview (Numbers
I recently noticed that my Macbook Pro is making copies of Mac App Store Previews (Numbers & Pages). Can anyone tell me what's going on and how to "fix" this? These copies are being sent to my download file.
Abdussalam.A,
you mentioned that Terminal does not work at all for your MacBook Pro. What currently happens when you run Terminal? In what way does it not work?
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