HT1904 I need help with the purchase refund number i-tunes help please

I cannot find a help number or link for a discrepancy in an i-tunes purchase

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  • I'm having trouble with the purchase I didn't make on 12/01/14 and it says I made 4 unauthorized purchases any help

    I'm having trouble with the purchase I didn't make on 12/01/14 and it says I made 4 unauthorized purchases any help?

    This is a user to user support forum. There is no one from Apple here. No one here could help you, you need to contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html

  • With the purchase of macbook air i am able to download x os mountain lion for free, how to do that, what code i need for that?

    With the purchase of macbook air i was told that i am getting the x os mountain lion for free.
    When i try to download it is asking me for code, what code shall i put in, how i can get that code?
    thank you

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Check here;
    http://www.apple.com/osx/uptodate/

  • I had a problem with my itunes so i had went on itunes website and reinstall itunes for windows and after it complete it said that the feature yoy are trying to use is on a network resource that is unavailable i need help please!!!!!!!!!

    had a problem with my itunes so i had went on itunes website and reinstall itunes for windows and after it complete it said that the feature yoy are trying to use is on a network resource that is unavailable i need help please!!!!!!!!!

    first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
    next, download and install the revo uninstaller http://http://www.revouninstaller.com/revo_uninstaller_free_download.html. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
           next download itunes. it worked for me hope this is helpful!!
        oonce you get into the revo uninstallergo thru to delete itunes hit uninstall on the itunes icon then you will go thru to it will tell u the same nmessage about the feature and network hit cancell then go thru and hit scan (make sure bthe advance scan button is pushed) this will take awhile but go thru the list and hit everything associated with itunes. hit delete then install itunes again. it worked for me hope it works for you!

  • HT1212 My Ipad is disabled by wrong password and I have tried to reset and restore a few times with no success. Now I-tunes won't even recognize the I-pad in recovery mode. I need help please.

    My Ipad is disabled by wrong password and I have tried to reset and restore a few times with no success. Now I-tunes won't even recognize the I-pad in recovery mode. I need help please.

    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • Iam trying to reinstall the OS X after erasing the hard disc but it can't be completed it says u need to visit the purchase page ??? I tried many time to download it any help

    Iam trying to reinstall the OS X after erasing the hard disc but it can't be completed it says u need to visit the purchase page ??? I tried many time to download it any help

    On the bottom of the MBP is the serial number.  Enter it here and post back the results:
    https://getsupport.apple.com/GetSASO?
    This will identify the exact MBP that you have.
    Ciao.
    The system is under maintenance now.  Try this link instead:
    http://www.chipmunk.nl/klantenservice/applemodel.html
    Message was edited by: OGELTHORPE

  • I'm having trouble with the purchase of currency in the game Castle Clash locks! In order status says "Back" returns so what? Money at stake so I have not returned!

    I'm having trouble with the purchase of currency in the game Casyle Clash locks! In order status says "Back" returns so what? Money at stake so I have not returned!

    You need to contact the developer of the game, or, the iTunes store support.  iTunes store "MIGHT" issue a 1 time refund.  If you want the credits for the game, talk to the game creator.

  • I need help please. I have 6 apps updates shown on on the upper right corner of the app store icon. When i tried to open the apps store and go to updates, the apps that need to be updated were not appearing therefore i have no idea what those apps

    I need help please. I have 6 apps updates shown on on the upper right corner of the app store icon. When i tried to open the apps store and go to updates, the apps that need to be updated were not appearing therefore i have no idea what those apps are so that i can update them. Please give some solutions please

    isthisonetaken wrote:
    I'm having this problem. It started yesterday. I have 2 updates, but when I open the App Store, they won't appear.
    Do you have apps purchased with a differnt AppleID?
    For example, mine shows 12 updates but only 2 show up as being available.
    The others are on my daughters account.
    I log out of my iTunes account and log in with hers and those updates show up.

  • I NEED TO FIND THE PURCHASE ORDER NO.

    HAI ALL,
         I NEED TO FIND THE PURCHASE ORDER NO.
    I have MATNR (material no.), LIFNR (vendor no.), RDOC OR MBLNR (material doc.no). values of these in my internal table. Using this i need to find purchase order no. I HAVE TRIED WITH MSEG TABLE ,but purchase order no. is not stored there.
    PL. tell me TABLE NAME OR HOW TO JOIN THA TABLES OR ANY VIEWS to find purchase order no.
    If u need any clarification regarding my req. pl send mail to below address.
    [email protected]
    THANKS IN ADVANCE,
    SENTHIL KUMAR

    HAI,
        THANKS FOR UR REPLY.
    I am using 541 movement type, (which is used for subcontracting)
    my req. is for 541 movement type in which table purchse order no. and mblnr(material doc. no.) are stored.
    Thanks in advance
    senthil kumar

  • I have a problem, i bought lion but when i want to install he said me i need to "download osx lion server" i'm running with the last lion beta. how to update please?

    i have a problem, i bought lion but when i want to install he said me i need to "download osx lion server" i'm running with the last lion beta. how to update please?
    ps: sorry for my english :S

    You apparently are using a version of OS X you did not purchase using your Apple ID. Although you can download Mavericks you cannot install it over your current system. You must repartition your hard drive, then reinstall the version of OS X originally installed when it came new from the factory. That would be on the installer discs that should have come with the computer. If the computer did not come with discs from the factory but OS X was pre-installed (Lion or Mountain Lion) then you can perform an Internet Recovery:
    Install Mavericks, Lion/Mountain Lion Using Internet Recovery
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Internet Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
    Partition and Format the hard drive:
    1. Select Disk Utility from the main menu and click on the Continue button.
    2. After DU loads select your external hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • HT203433 I'm having trouble with the purchased stickers.

    Dear iTunes Store Help Center
         I'm having trouble with the purchased stickers. I purchased LINE Sticker, Doraemon & Doremi. But Sticker are not show in my Sticker history and can not use sticker (Doremi). Please advise me what to do.
    My registration details:
    - Country : Thailand
    รายการ
    ผู้พัฒนา
    ประเภท
    ราคาต่อ หน่วย
    LINE, Doraemon & Dorami
    รายงานปัญหา
    NAVER JAPAN
    การซื้อผ่าน App
    $1.99
    LINE, Doraemon
    รายงานปัญหา
    NAVER JAPAN
    การซื้อผ่าน App
    $1.99
    ยอดรวมของใบสั่ง:
    $3.98
    <Personal Information Edited by Host>

    Most of the people on these public forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your email address from your post.
    Have you tried the help on the developer's site : https://line.naver.jp/help/iphone/en/serviceId/10155/sp ?
    If you haven't received the items then you contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1444 How can I upgrade the OS on my 5 year old MacBook Pro 17.  It is currently running 10.4 (Tiger).  I have an IMac 27 running Lion but have Snow leopard discs which came with the purchase.  Can these be used to upgrade?

    How can I upgrade the OS on my 5 year old MacBook Pro 17.  It is currently running 10.4 (Tiger).  I have an IMac 27 running Lion but have Snow leopard discs which came with the purchase.  Can these be used to upgrade?

    Buswab wrote:
    How can I upgrade the OS on my 5 year old MacBook Pro 17.  It is currently running 10.4 (Tiger).  I have an IMac 27 running Lion but have Snow leopard discs which came with the purchase.  Can these be used to upgrade?
    If they are the grey discs which came with the iMac, then they will be machine specific and will not work on the MBP anyway. You will need to purchase a retail copy of Snow Leopard from the Apple Store for about $29 and upgrade from that. I presume your MBP is Intel and not G4.
    Good Luck
    Pete

  • Having issues with low memory that is causing some of my apps to crash, need help please !!!

    Having issues with low memory that is causing some of my apps to crash, need help please !!!

    Is the device actually showing low memory errors?
    What is really occurring?
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Has any of this been tried?

  • I can not play any games on the new ipad 32 G wifi after take over to  oversea , need help please

    After I turn off Airplane mode and I want to play games when was downloaded before fly to oversea. I was palying all games on ipad before fly.
    now when I turn on ipad and want to paly games but It can not play games on ipad.???
    Anyone can fit it on setting?
    Need help please.
    Thank you.

    OK. I am having a little bit of trouble understanding your responses, but let's start with this since you are having an issue with other apps as well.
    Reboot your iPad.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Let the iPad start up completely and then try again.

  • Should I install the Kaspersky Internet Security Software included with the purchase of a new MacBook Air, OS X.

    Should I install the Kaspersky Internet Software included free with the purchase of a new MacBook Air OS X?

    Welcome to the Apple Support Communities
    You mustn't. Apart from the fact that OS X doesn't need an antivirus (OS X has got its own security systems), commercial antiviruses like Kaspersky can do more harm than something good for your Mac. See > http://www.reedcorner.net/mmg
    If you want to install an antivirus, install Sophos or ClamXav

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