HT1904 If an I app purchase was made by mistake can it be reversed ?

Can in app purchases be reversed?

iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.

Similar Messages

  • HT1933 is there any way to tell which device an in app purchase was made from.  I have 4 ipads and need to see who made the unauthorized purchase.

    I need to see which of my ipads specific in app purchases were made from.  Is that possible. 

    No
    Sorry

  • HT4009 How do I get a refund for an in app purchase that was made by mistake by my child?

    Hello an in app purchase was made by mistake by my child £40 has been taken out of my account now how can I get this back?help!

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • TS1424 my purchase was charged twice, how can i ask for a credit

    my app purchase was charged twice, how can i ask for a credit

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 I made an in app purchase, was charged for it, but not not receive item. How do I get a refund?

    I made an in app purchase, was charged for it, but not not receive item. How do I get a refund?

    How to Get a Refund from the App Store

  • HT1689 can apple track where a purchase was made?

    My iphone was stolen, but through iTunes, I've found that a purchase on my account was made (from iTunes). Can I track where an iTunes purchase was made on my phone? If I can track previous purchased apps, then perhaps I can track where the phone was. 

    No.. Apple does not do this.
    Report the device as stolen to law enforcement and the carrier.

  • How can i remove my credit card from app store, the none option its not there and i don't Owen  nothing to apple, my last in app purchase was in clash of clans, please help!!! Because of that problem i cant update my apps! Plz help!!!!!

    How can i remove my credit card from app store, the none option its not there and i don't Owen  nothing to apple, my last in app purchase was in clash of clans, please help!!! Because of that problem i cant update my apps! Plz help!!!!!

    You've logged into your account and viewed your purchase history and there aren't any error messages shown (e.g. 'problem with a previous purchase'), and you haven't got any purchases due (e.g. pre-orders and/or subscriptions) : Why can’t I select None when I edit my Apple ID payment information ?

  • How to tell which device in-app purchases were made from?

    When looking at account purchase history, how can I tell which device purchases were made from for in-app purchases?

    Hey HeardItHere,
    You can view your purchase history by checking iTunes. It will include in-app purchases. You can find out how to do so here:
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/HT2727
    Also, you'll receive an invoice by email each time your credit card is charged. An invoice is sent approximately every $20 or 12 hours, whichever occurs first.
    Sincerely,
    Delgadoh

  • HT5188 Can in-app purchases be made using the volume purchase program?

    Can in-app purchases be made using the volume purchase program? I'm an authorized facilitator and able to redeem using VPP in iTunes but want several in-app purchases that are not available outside of the app. Is this possible for the program manager to allow?

    Found an answer!
    At http://www.apple.com/education/volume-purchase-program/faq.html, I found the following:
    Are all apps in the App Store eligible to be purchased in the Volume Purchase Program Education Store?
    All paid iOS apps are available through the Volume Purchase Program. This does not include in-app purchases.

  • How do i find out what year my imac was made so i can upgrade?

    how do i find out what year my imac was made so i can upgrade?

    Go to the Apple then About this Mac then More Info then enter the Model Identifier Number in this search window:
    http://support.apple.com/specs/#imac

  • I update the software and the app store was eliminated, how I can download again???

    I update the software and the app store was eliminated , how I can download again ??  thank you

    You cannot delete it or download it.
    It is likely on another page, in a folder or you have restrictions set.

  • HT4314 If I change my nickname and decide that I have made a mistake can I  change it back to the old nickname or will it say nickname alreay in use?

    If I change my nickname and decide that I have made a mistake can I  change it back to the old nickname or will it say nickname alreay in use? I belive that my brother deleted my nickname from his game center account, so when I made my own apple I'd and I went to make a name for my game enter it says that it is already in use. But it already got deleted from my brothers account

    Ip address really cannot become corrupt.. let me suggest you go into the setup and change the ip lease renewal time to as short as possible.
    You can actually set it to minutes.. so use say 5min.
    I would also change the DHCP range as well as that will then force all clients to renew to different IP.. and whatever is on the "corrupt IP" will be left behind.
    No factory reset is required..

  • In app purchase refund made by child?

    My six year old son today made an in app purchase of £69.99. Does anyone know if I can or how to ask for a refund? Didn't know he knew my password!

    All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    To try and stop it happening again, you should be able to turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off', and (depending upon what iOS version that you have on your iPad) you might also be able to set 'Require Password' to 'Immediately' on the Restrictions (the default is a 15 minute period during which it doesn't need to be re-entered)

  • App purchase was declined

    My account was low fund when purchasing app purchase and now my has funds in it and now my card wouldn't work

    You might need to Contact Apple to find out what you need to do next: https://www.apple.com/support/itunes/contact/
    If you owe money you will need to use another card or iTunes card to resolve the issue before they will attempt to charge your regular card again.

  • HT204088 In App Purchase was not received but I was charged.

    Purchased an In App Purchase during the game THE SIMPSONS TAPPED OUT, my credit card was charged but not never received it.

    If you have a problem with the link, don't think you will as UK accesses it as well as those of us in the US, try the support number on: http://support.apple.com/kb/HE57

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