HT1904 When I go to app on my I pad I tried to download u tube. The screen came up and is frozen, can anyone assist? Thanks
I wanted to download an app, I was wanting to download u tube and the screen appeared for me to make a selection and this screen is frozen
Can anyone suggest what to do. It is my iPad mini
Thanks
Hello, anr779h.
Thank you for visiting Apple Support Communities.
Try resetting it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Once the device is responsive, close down any unresponsive apps via the steps in the article below.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Cheers,
Jason H.
Similar Messages
-
Please can anyone help me to open game centre. Thanks in advance.
Try closing Game Centre via the iPad's multitasking bar and see if it works when you re-open it :
iOS 7 : double-click the home button to open the taskbar, and then swipe or drag the Game Centre's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
iOS 6 and below : from the home screen (i.e. not with Game Centre 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Game Centre app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't fix it then you could try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
I have an iPad 3 model A1416 16GB. It is about 1 1/2 years old. When I opened it today the screen for my password came up and then before I could enter it the screen went blank. I can not get it to do anything now. It had about 24% of charge left. I plugged it into the charger and still nothing. What do I do? How do I get it to work?
Try the following:
1. Reset
Hold the Sleep and Home button down until you see the Apple logo
2. Restore:
http://support.apple.com/kb/HT1414
3. Recovery:
http://support.apple.com/kb/HT1808 -
Worst part is I am on a plane and now have time to kill as I can't watch my movie right now
Quit the video app and try again.
Go to the home screen first by tapping the home button. Quit the app by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on the video app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the app. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Launch the video app again and see what happens.
If that doesn't work - go to the home screen again and swipe to the right to bring up the search feature. Type the name of the movie in the search field at the top. If the movie shows up in the search - tap on the icon and hopefully it will start playing. Let it play for a couple of minutes and tap done. go back to the video app and see if the movie appears there. If so you should be able to play it from there.
If that doesn't work, try resetting the iPad and launch the video app again.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
hello i have the new ipad 32GB as times when on the internet on safari the screen goes blank and drops out does anyone else have this problem
Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data and also Clear History
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
I installed ios7 on my iPad 2 yesterday, this morning it wouldn't open the weather channel app. I thought maybe I should power it down. When I held down on the power button the screen went black and now it won't do anything. What do I do now?
Try a reset: Press and hold both Sleep/Wake and Home buttons until the Apple logo appears.
-
In the photos app I have 2 camera rolls and 1 photo gallery. Each new photo that I take gets stored in one of the camera rolls, but when I back up the photos to my computer it only backs up the one camera roll, and not any of the new picks. In the one I backed up I have 500 plus photos and the other over 1000. I need to back up the 1000 one- camera roll. Any help would be sincerely appreciated. Help .... Please
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
- Reset all settings Already sugested
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
when trying to sync my iphone in itunes i keep getting the error message "itunes cannot sync apps because the apps installed on the iphone could not be determined." can anyone explain what this means?
I received the same error message after I had recently updated iTunes to 10.5.1 and I had wirelessly updated 13 apps. I had to go into iTunes and select Apps, on the bottom right it said I needed to update 13 apps. I updated the apps via iTunes and then synced again without an issue.
iPhone 4S / OSX 10.6.8 / iTunes 10.5.1 -
I receive error messages when I am downloading free iphone apps. I get error message 9810 and 9834. Can anyone advise how to resolve this problem? The problem doesn't exist when I'm downloading apps for which I pay.
Hi,
See Here:
http://support.apple.com/kb/TS1276
From Here:
http://support.apple.com/kb/TS1424 -
When I single finger click on my iMac Trackpad, on a .pdf document, (happens in a webpage only) Quicktime app. always opens the document and not Adobe or Preview! If a document has severaI pages Quicktime will only show one page. So, not very useful!!
Can anyone assist?More threads: https://support.mozilla.org/en-US/search?q=fbi&asked_by=&answered_by=&w=2&a=1&sortby=1&esab=a
-
How come when I try to open an app on my phone does the screen just blink and the app not open?
How come when I try to open an app on my phone does the screen just blink and the app not open?
Some apps crash. If they do, try this, in order.
1. Double click your home button and put your finger on any app and hold for a second. Then delete that app. You're not deleting the app from your phone, so don't worry. Then try opening the app again.
2. If that doesn't work, hold your sleep+home buttons for 10 seconds and don't let go. Ignore the power off message. Then try again.
3. If that doesn't work, delete the app and re-download it. (This will work most of the time)
4. If that doesn't work, download the app on iTunes on your computer and sync it from there.
5. If that doesn't work, wait for an update by the developers. -
Hi I am using iPad 2, when I tap app icon on the screen it shakes and does not open the app please advice what need to be done
- First try clciking the Home button one and try again.
- Next reset the iPod. Nothing is lost
Reset iPad: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then restore from backup
- Restore to factory defaults/new iPod -
When trying to download stuff from the app store it says unexpected error and doesnt download
When trying to download stuff from the app store it says unexpected error and doesnt download
It's happen to me and maaaaaannnny others. You can either Create. New account and delete the old one. If that don't help uninstalling and reinstlling iTunes may help.
-
I have a iPad, 32g, and for no apparent reason, the screen goes black and whatever app I am using is closed on me. It seems to be happening more and more frequently, especially when loading apps, or trying to watch a YouTube video. I try to open safari or youtube again and it will often crash several times before it may or may not decide to load for me. It is extremely annoying and getting to the point where I can not use it
Standard troubleshooting steps in order are as follows:
Power the iPad off and on.
An iPad reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.
Restore your iPad with iTunes from your iPad's backup.
Restore your iPad with iTunes as a new iPad or not from your iPad's backup.
If no change after the last step, your iPad has a hardware problem. -
Hi I have a 1st generation iPad 64Gb, my problem is when I am surfing the Internet or trying to read a magazine that I have bought and downloaded, the iPad closes down the app and the screen goes blank and then back to the home page. Any ideas?
Hi Fayed11,
Welcome to Apple Support Communities.
You may find this article useful for troubleshooting any apps on your iPad that aren't behaving as expected:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Have a great day,
Jeremy
Maybe you are looking for
-
ID Mac, save as and file extension questions
I'm converting a bunch of Quark files over to ID and have a few niggles that I need help with: 1. Can ID be configured so that it doesn't save the .indd extension every time (when writing a PostScript file as well). 2. Every time the Save/Save As dia
-
How is the LabVIEW 7.1 Student Edition delivered?
I recently requested LabVIEW 7.1 Student Edition for use with the NXT from http://digital.ni.com/express.nsf/bycode/lvtoolkitlego. A email was sent saying that labVIEW would be shipped. Does anyone know about how this works? Message Edited by RHPGu
-
HELP: Run-time array dimension in LabVIEW formula node
I need to dimension an array at run time within a formula node as follows: int32 i,N; N = sizeOfDim(inputArray,0); float64 outputArray[N]; for (i = 0; i outputArray[i] = myfunction(inputArray[i]); However, LabVIEW complains "Formula Node: index list
-
Dynamic Update in real time with slider control
We have requirements to display complex data in a graphical format. So far this has gone well by leveraging ADF and DVT components (dvt:Map, dvt:gauge, dvt:bargraph, af:tables, af:inputNumberSlider, etc.); however, we recently have been asked to add
-
Hi, My iPhoto 9.5.1 won't launch. It just shows the spinning clock, my MacBook gets very warm and the fan gets very busy. Then after a couple of minutes it stops and shows me this problem rapport (part of): Process: iPhoto [425] Path: