HT1904 When trying to dis-enroll from and automatic renewal of an Iphone app, the notice informs me to go to "account settings" to amend or dis-enroll. When I go there and sign in the site is blank. Is there a human at Apple that I can talk to????
Received and email stating an iphone app I purchased would renew in May unless I went to Itune store and :
You can view the details of your subscription or change your auto-renewal settings at any time from your account settings. I did so and the site is blank. Couldn't find any site at itunes that I could access the problem. Smart marketing to get another $20 fee. It has never been easy to solve any proplem with Apple. Any suggestions for my next step?//
There isn't a way - at least not that I have found. I'm having an issue with this as well - seems like a shoddy sort of business practice. I refuse to enter my credit card number to download a FREE app. I'm encouraging the user community that has a problem with this to please post your opinion as well. I know this is a use community, but I have to think that Apple will take notice when an issue gets a lot of attention. Apple needs to hear your voice.
Similar Messages
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I am trying to stop programs from opening automatically when I turn my computer on. I tried system preferences>users and groups>login items...then I deleted them itunes and emial from the list but it did nothing. They continue to open up every time I turn on my Macbook Pro.
Hi r,
It sounds like you're running Lion?
Have you tried running Verify and/or Repair Disk?
Have you tried running Repair Permissions?
Do you have at least 15% free space available on your HD? -
I am trying to burn DVDs from iPhoto slideshows. My pictures number in the hundreds and we know that iPhoto captures 99 and then "starts over". This plays fine from the Mac Book but glitches arise on the DVD when playing it on a DVD player. Any suggestions on how to overcome the 99 "Chapter limitation" that IPhoto has? Has anyone heard or tried an app called Vilisoft? I read good things but I am not sure if it will do what I want.
JimThen use multipel 99 picture slideshows.
You can have up to 8 or 9 slideshows per menu. If you add a sub menu reduce that by 1 and add 8 more to the sub menu. The top menu can have links to up to 8 or so submenus (depends on the theme) and each submenu can have up to 8 or so slideshows.
However, converting a very large slideshow to a QT movie as Terence suggested does not envoke the 99 slide limit in iDVD. It just becomes a single video/movie file. So you should not have a problem with exporting at the large size, 720 x 540,
and dragging the resulting file into the iDVD menu being sure to avoid any drop zones.
OT -
My problem is a sudden loss of ability to get to PSE12 Organizer when I tried to load a saved scan. Had been using the Organizer and the Editor with no problems for several hours just before that.
Can not load the Organizer from the icon at the bottom of Editor screen, from the icon on the MacBook Air dock (OS 10.10.2), nor from the file in applications located with Finder.
I have tried without success to access Organizer after turning off and on the scanner, turning off and on the computer, loading a fresh copy of PSE12 from the CD, and restoring default preferences. I have searched on line for other options but not found any.
Can you help me?Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?
See if any of the following fix it.
Try logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and tap 'Sign Out' on the popup and then log back in.
If that doesn't fix it then try closing the iTunes store app via the phone's multitasking bar and see if it works properly when you open the app : double-click the home button to open the taskbar and then swipe or drag iTunes from there up and off the top of the screen to close it, and the click the home button to close the taskbar.
A third thing to try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot. -
Im trying to register my applecare protection plan for my iphone 4 but when i enter my reg numbers for the plan and my phone im told that there is no sevice in that area can anyone help Please ?
Try this https://expresslane.apple.com/GetproductgroupList.action
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When I get messages from Barnes and Noble, the text is blank. If I hit reply or forward, I can then see the content. This only happens with Barnes and Noble. Any suggestions on how to view the content?
I'm sorry, but your sister, unless she had already turned on the "Find my iPhone" feature and the person who took the phone has not disabled it, is out of luck. She should report the theft to local police authorities, including the serial number of her iPhone. While her experience is unfortunate, there are good reasons why Apple cannot do anything else about it.
I hope she gets her phone back.
Best of luck. -
I have a partition on my IMac disk and Windows 7 loaded on one partition. I tried to open and W7 will not open and cannot repair itself. Is there a diagnostic/disk repair from Apple that I can try before reloading W7?
Csound1 What Ive been trying to explain is that I have been running bootcamp, I open the app where the first screen is the introduction, i hit continue, the first time I select "download the latest windows support software fromm Apple" then I return and instead select "Install Windows 7." Then hit continue. The third screen is where I "Create a Partition for Windows" I set Windows to 80 gigs then hit INSTALL. As stated before Bootcamp cannot find the install drivers saying "The installer disc could not be found." My windows software is on a USB drive not a disc, I tried using a virtual disc reader to make it appear that the windows software was running on a disc, still no luck. What I would like to know is how to install windows on bootcamp.
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Hello I have appeared before the site icloud has forgotten how to open it I hope I can answer please and thank you
If it's your account and you can't remember its password then try getting it reset via http://iforgot.apple.com
If you can't get the password reset via that link then you will need to try contacting Support in your country and see if they can reset it for you : http://support.apple.com/kb/HT5699
If you bought the phone used and it's the previous owner's account then you will need to contact the previous owner, only he/she will be able to remove the phone from their account : http://support.apple.com/kb/TS4515 -
When I try to buy something, I get an Apple-ID which is not the one I want to use, and I don't know how to get rid of it either, so that I can replace it with my ID in Mail, contacts etc. The ID I get without wanting it, I can't find anywhere. I have to delete it. How do I solve this problem, anyone?
My content was obtained through another ID, which popped up earlier. Now this one doesn't pop up, and my current ID doesn't pop up either, but another one. How do you find an ID which is not in the store, and not in Mail, contacts etc. either?
Or is it possible to write the ID yourself when you want to buy something, not only to have it popped up being unable to be changed? -
I recently just dropped my iPhone 5c, the screen is blank and it will not turn on (pitch black until i press lock button then it turns a little blue). siri works if i hold down the button but the screen is still pitch black. the screen is also completely popped out. What should i do? what do you think apple will do?
take it to Apple and have the screen replaced.
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Install Mac OS X lion fine without any issue
I'm trying to dual boot Lion and Wind 7 on different HD but when I ran the bootcamp assistance for software update I get an error that it can't download from the server.
I also try without downloading the software and do the installation but it fail. It seem that this bootcamp is giving problem so I revert back to SN leopard and it does the same. Why can't the bootcamp assistance update the software, is it something that I did wrong or my system is not supporting dual booting.
Here is my spec
Apple Mac Pro "Quad Core" 2.66
Identifiers: Mac Pro - MA356LL/A - MacPro1,1* - A1186MacPro1,1 has EFI32 and does not support Windows 7 very well, can't boot 64-bit, can't use all your RAM.
There have always been trouble and issues, ways around those, but a big PITA too.
Select CD-ROM Boot
Select CD-ROM Boot Error Apple
Nothing to do with Lion actually. Other than downloading drivers from Apple servers has been mostly hit or miss, with miss being 90%.
I have rebuned the DVD (make a new ISO image using Imgburn etc) but now I just install Windows on PC then move the drive to the Mac. A lot easier.
Without 64-bit you can't use more than 1.9GB RAM. And you need Windows 7 Pro to use both processors. -
We just installed iOS7.0.3 on my wife's iPhone 4 and her iPod. Now her FaceTime and Facebook use my apple id.
When we try to log in to either site on either of her devices with her apple id it tells us that we can't because that id is already in use.
How do we fix that?Thanks. That's the point. I'm not trying to set up a new account. When we try to go to either of those 2 sites on either of her devices, her Apple id comes up and you have to put in her password. After doing that, a message appears that says you can't log in because that id is already in use, but it is her id.
We use the same iMac but have different accounts. I want to keep everything seperated. -
My camera will not work when I open the app the screen is blank
When I turn on the camera app the screen is blank, any suggestions
Try closing the Camera app completely and see if the camera works when you re-open the app : from the home screen (i.e. not with the Camera app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Camera app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H.
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