HT1904 Why I can not do purchase in iTunes

Any advice?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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the version you installed from the DVD is probably older than the version you used last with your library, so you need to update to the last version you used.
I have tried to update to the latest iphoto 11 but it wont download. Any answers please.
Where are you trying to download from? When you upgrade a version that is installed from the DVD, you need to update from the Software Update menu entry in the Apple-menu.
Also, iPhoto has to be called simply "iPhoto", not iPhoto '11 or something similar and to be installed in the Applications folder. Otherwise it will not be recognised by the updater.
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You will need to contact iTunes support to find out why, it could be due to a number of reasons (these are user-to-user forums so nobody on here will know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored!

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http://www.apple.com/feedback/itunesapp.html
but Apple does state in a number of places that you cannot use a gift card to buy other gifts, including the purchase page in the Apple Store.
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What version of iOS do you have on your iPad (Settings > General > About > Version), and is it connected to wifi ?
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Here’s what you need to stream the new iTunes Extras:
Mac using OS X Mavericks v10.9.3 or later and iTunes 11.3 or later
PC using iTunes 11.3 or later
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iPhone, iPad, or iPod touch using iOS 8 or later (You need to connect to Wi-Fi. Extras won't appear if you're connected to a cellular network.)
An active Internet connection
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On your Apple TV, select Movies, then select your movie to see the Extras menu. Extras aren't available from the Computer tile on Apple TV (Home Sharing).
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Hi Cozumel,
Thanks for posting. I'm sorry you're having problems with your bills. I can take a look at this for you. Drop me an email with your account details and a link to this thread for reference. You'll find the address in my profile.
Cheers
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BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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HT1904 Why I can not do purchase in iTunes

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