HT1911 email for password reset not received

I keep trying to authorize my computer for an old account on Itunes that I forgot the password to, but the email to that account never arrives. How do I contact someone to help me?

Hello Eric,
Thanks for using Apple Support Communities.
To troubleshoot this issue where multiple people have not received the Apple ID reset password email, please see the information in the article below.
If you didn't receive your Apple ID verification or reset email - Apple Support
If after following these steps and the email still hasn't arrived, please contact Apple account security by using the link below.
Contact Apple for help with Apple ID account security - Apple Support
Cheers,
Alex H.

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Not receiving email for password reset

I cant remember my password so I tried to click on the link for Skype to send me a link, but havent received anything.??? I can login on my laptop because I dont have to input the password, and I can see that my email is correct. However I cant reset my password cause I cant receive any skype links, i checked my junk folder to no avail.please help because I cant login to skype .thank youAndrew

Howdy bbbfrombermudadunes,
If you are not receiving your password reset email from Apple, I would suggest that you troubleshoot using the steps in this article -
If you didn't receive your verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

Reset email for Apple ID not received

Hi there,
my brother has troubles with resetting his Apple ID password for iPad. When requesting for email reset everyhing look fine, but eventually email never comes. He uses his gmail email as primary mail for Apple ID.
Did someone else have same problems?
Thx in advance.

Hi MSFave,
If you are having issues receiving the reset email for your Apple ID (and it is not in your spam/junk folder), you may want to try one of the alternate reset methods as outlined in the following article. There is also a link to the Apple ID Support page if those methods are not successful.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Regards,
- Brenden

Not getting email for password reset

I have 2 users that have forgot passwords and trying to reset them by have a email sent to them. the email never arrives to their inbox.

Hello Eric,
Thanks for using Apple Support Communities.
To troubleshoot this issue where multiple people have not received the Apple ID reset password email, please see the information in the article below.
If you didn't receive your Apple ID verification or reset email - Apple Support
If after following these steps and the email still hasn't arrived, please contact Apple account security by using the link below.
Contact Apple for help with Apple ID account security - Apple Support
Cheers,
Alex H.

Verification email for itunes account not received and do not know how to..

i signed up for the app store on my iphone and i did not receive the verification email. now i dont know how to get the email resent.... any help??

Ok, you can go to Norton's website and look there. But if it is in the bottom right hand corner, you should be able to right click it to disable it. I hate Norton and I do not have norton, but I am sure you can do it that way. I scrapped Norton a long time ago.
Good Luck

IForgot not sending an email for password reset

I need to reset a password for my other AppleID. I don't know what's wrong. iForgot isn't sending an email and the authentication process isn't recognizing me. What's next?

Same thing happened to me two days ago- turns my id was hacked and one number added to it. Had to call apple support for help- they fixed it free but I have a fairly new phone (3 mos).
Problem is now I can log on everywhere but when trying to update apps, get a msg "this id is diasabled"
My suggestion is to call apple support to get your id back and separated from it's "new Owner"
Hoping for help with the new problem stated above....

I had created a new icloud id. Now i dont remember my email id for password reset.

i had created a new icloud id. Now i dont remember my email id for password reset. The icloud id has not been verified yet. The verification email link is also not working. Can someone suggest me how to recover my account.

Try contacting the Apple account security team for your country: Apple ID: Contacting Apple for help with Apple ID account security.

I want to change my Apple ID for IPad because forgot password and all email addresses changed so cannot get informations for password reset. What can I do?

I want to change my Apple ID for IPad because forgot password and all email addresses changed so cannot get informations for password reset. What can I do?

I was wondering if you ever figured this out. I have the same issue. When I try to use the support communities, there are so many with the same problems and never seem to be any replys?? Not very helpful and I can not get Apple to return my emails.

I forgot my security answer and i forgot add email for my reset password! How can i do to reset my security answer because my account backup everything

I forgot my security answer and i forgot add email for my reset password! How can i do to reset my security answer because my account backup everything! Please have me!

Contact itunes store security
expresslane.apple.com > itunes > itunes store > accounts and billing

Oops! The email or password did not match our records. Please try again.

On Sunday March 30, 2014 I was trying to purchase a new computer from the Best Buy website. I added the computer to my cart and clicked checkout. I was asked to log into my best buy account and after clicking sign it I was informed that I need to update my password. I created a new password and it took me back to MyBestBuy page. I clicked on the shopping cart again and clicked checkout. It again asked me to log in to my account. This time I was given an error: Oops! The email or password did not match our records. Please try again. I changed my password two more times after that and still had the same problem.
I finally called Best Buy and the lady I talked with sent me a reset password request which did not work. She informed her supervisor and was told there are issues with the website and ordering online. She tried to order the items in my cart and could not proceed as well.
I was then transfer to the Sales department where Jacqueline assisted me in getting my order purchased. She also sent me a request to reset my password but it is still having the same problem. I change the password and the next time I log it I get the following error: Oops! The email or password did not match our records. Please try again.
The worst part about this whole experience was on Wednesday 04-02 I received an email from Best Buy that stated Please call us, there is a problem with you order. I called the 1800 number listed on the email and spoke with an associate who informed me the reason for the email was I did not have sufficient fund for the purchase that I made today. The problem: I did not make any purchase on 04-02. The associate asked if I would like to be transfer to the fraud department and I said yes. The woman that I spoke with was very polite and we cancelled my account and I have a new card on the way. (I forgot to mention that I used by Best Buy Credit Card)
I think that there is a serious issue with your website and because of the problem my credit card information was stolen.
I have been a loyal best buy shopper buying all of my electronic from TV's, cellphones, computers, movies, etc. After this experience I have lost my confidence in your website and it ability to keep my information safe.
P.S. I have already tried:
Logging out of the Best Buy website
Cleared Catche
Tried a differnet browser

Hello KC-2537,
Welcome to the forum!
I can’t begin to imagine how terrifying it’d be to discover an unrecognized purchase on your account, and I’m sorry for any frustration this caused. We take your privacy very seriously which is why you were asked to create a new password when you attempted to log into your account to purchase the computer you wanted. Recently, we’ve implemented a new and stronger security measure that asks our customers to choose more intricate passwords for their www.BestBuy.com accounts. It sounds like your previous password didn’t meet these new requirements and as we wanted to make sure your information is as safe as possible, we asked you to reset it. However, it certainly wasn’t our intention to lock you out of your own account.
After looking through your account using the email address attached the forum, I’m glad to see that the computer Jacqueline assisted you with ordering was delivered to your local store earlier this week. However, I’m worried about your account if it is still locked. As I want to make sure you are able to access this, I’ve sent you an email to reset your password that you should receive shortly. These links are only valid for a short period of time, so let me know if you’re unable to access the message right away. Also, if you don’t receive it, please click the link provided in our Help Center.
If you are still experiencing issues with your online account after using the email or link I’ve provided, please don’t hesitate to let me know. Additionally, I suggest you continue to monitor your credit card and notify the card issuer and local authorities if you notice any further unrecognized activity.
Best Wishes!
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

HT5312 security question, and email for Send reset security info

hello,
i forgot answer for my security question, but my email for Send reset security info email to j•••••@poczta.onet.pl is not current
please help me .what can i do?

We can't help you here, we don't even have access to (legitly) Directory Services.
Please check with AST.
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

My user name/email and password are not recognised. I a...

my user name/email and password are not recognised.
I am looking for someonw to tell me why.
preferabley someone to talk to.

Hi there!
For formal (perhaps including live) support, your carrier is your first stop -- they are responsible for all of your formal support.
In the support forums, we can provide you with much user-to-user assistance, but it means that you need to come to the forums and register an account. Please come to:
http://supportforums.blackberry.com/rim/
and register an account. Then post to the applicable forum.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I subscribed on tennis but my email and password in not accepting when i log to watch, I subscribed on tennis but my email and password in not accepting when i log to watch

I subscribed in tennis but when i tried to log in my email and password is not accpting, but in apple and itunes its okay, whts seems to be the problem?

The password for your Apple ID and iCloud are the same if you signed up for iCloud with your Apple ID. Are you sure that you already signed up for iCloud? See also: "How do I sign up for iCloud?" http://support.apple.com/kb/HT4436

I'm trying to retrieve my security question but the retrieval email that's in blue writing is my old ID and Email. I am not receiving the answer.

I'm trying to retrieve my security question but the retrieval email that's in blue writing is my old ID and Email. I am not receiving the answer.

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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I can't reset my sequerity question because you didn't send the email for the reset.

I can't reset my sequerity question because you didn't send the email for the reset.

If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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HT1911 email for password reset not received

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