HT1911 forgot apple ID password not screen password

I forgot my apple id password (not screen password) and anytime when I download something it require me my apple id password. I also dont use that email address anymore. How to take that ID (email address) out of from my ipod and I also I want to restore the whole system like new

Ok, sounds like you are reseting the password for the wrong Apple ID, or something else is happening.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • Apple TV will not accept password to homesharing

    My Apple TV will not accept the password to my Homesharing

    Hello dstalk
    It sounds like you are being asked to setup Home Sharing. If that is correct, check out the article below. If the password is not working, verify that you can log in with it at appleid.apple.com and change it if necessary. If it for Netflix, check out the 3rd article for additional support.
    Setting up Home Sharing for Apple TV (2nd generation and 3rd generation)
    http://support.apple.com/kb/ht4352
    Apple ID: Changing your password
    http://support.apple.com/kb/ht5624
    Apple TV: Third-party content provider information
    http://support.apple.com/kb/ht4799
    Regards,
    -Norm G.

  • Skype Password not Microsoft Password

    I am trying to change some account setting, and when skype asks for my password, it doesn't accept any of my passwords.  So I went to reset the password, which linked me to the Microsoft Live account.  I reset that password, went back to Skype, it still won't accept the password.  Skype's password for it's settings on skype.com is not updating from Microsoft's site.  This has been a problem for months.  Any suggestions?

    When you sign in to skype, do you write a user name (like "freakalis") or do you use a mail address
    (like [e-mail removed for privacy and security])
    AND
    are you sure that you don't have TWO skype accounts? one with a normal user name, and one created using your micrsoft account.  (have you tried logging in to skype using your microsoft account)?

  • Apple iPAD 2.  Needs password to unlock iPAD; however there is a permanent keyboard displayed on the screen that does not respond to touch. iPAD switches on with button but does not turn off using it at moment.  Can you help please?

    Apple iPAD 2.  Needs password to unlock iPAD; however there is a permanent keyboard displayed on the screen that does not respond to touch. iPAD switches on with button but does not turn off using it at moment.  Can you help please?

    Try a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.  See if that clears the glitch.

  • HT1911 Apple ID password not retained

    Can anyone help please.  For the past few weeks everytime I go to log in to my Apple store account, Apple's system does not recognise the stored password.  I have reset the password numerous times, and it still will NOT let me access my account.  I am getting so frustrated with the mongrel thing that I am ready to toss Apple Store and ITunes out the window.
    Everytime I reset the password I store the new password in a Password software programme I use, so I KNOW I am using the correct password.  I have just reset the password a few minutes ago and have the new password sitting right in front of me.  Still I cannot access my account.
    Anyone with solutions please.  
    I am quite happy to close the account - only problem is I cannot access my account to even do that.  Good on ya  Apple!!!

    Ok, sounds like you are reseting the password for the wrong Apple ID, or something else is happening.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT5312 how do i re-set my screen password? ive been locked out. i know Apple id & password.

    how do i re-set my screen password?

    A Complete Guide to Restore or Recover Your iDevice (or if you forgot your passcode)
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    If you need to restore your device or if you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to
             update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup.
    If you can not restore your device then you will need to go to recovery mode.
    Placing your device into recovery mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
         1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
             of the cable connected to your computer's USB port.
         2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
             red slider appears, then slide the slider. Wait for the device to turn off.
              If you cannot turn off the device using the slider, press and hold the Sleep/Wake
              and Home buttons at the same time. When the device turns off, release the Sleep/Wake
              and Home buttons.
         3. While pressing and holding the Home button, reconnect the USB cable to the device.
             The device should turn on. Note: If you see the screen pictured below, let the device
             charge for at least ten minutes to ensure that the battery has some charge, and then
             start with step 2 again.
         4. Continue holding the Home button until you see the "Connect to iTunes" screen.
             When this screen appears you can release the Home button.
         5. If necessary, open iTunes. You should see the following "recovery mode" alert:
         6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • App Store Login Apple ID Not Found/Password Incorrect?

    So every time I go to install an application, I enter my password and I get this error:
    "The Apple ID or AOL screen name you entered couldn't be found or
    your password was incorrect. Please try again"
    So I then go to iTunes on my Mac, click on "Account" in the iTunes store, and I get the exact same error. I'm 100% positive I'm entering the correct password.
    I click "Forgot Password" and then reset it back to what it is EXACTLY, and everything is fine, until the next day.
    The password will work on anything else (mail, apple.com login, etc.) just not anything to do with the iTunes store.
    Why do I have to reset my password every day!?

    I have been dealing with the exact same problem. Trying to access my account (in iTunes, or the myinfo site, or ESPECIALLY from the AppStore app on my 3G iPhone) results in the standard "account doesn't exist or password incorrect" error. Occasionally I get the "account disabled for security reasons" error. I assume this is because sometimes while frustratedly trying to use my account I exceed the max # of failed login attempts and Apple locks the account.
    The only workaround (which is no workaround at all) is to do as you have: reset my password every few hours. I experimented with checking the interval before the password is mysteriously invalidated - it seems to be between 3-4 hours after a last successful login (I don't know if this is an absolute interval, i.e. your password is invalidated after this time period regardless of your successful login activity or if there has to be a period of inactivity to trigger the password invalidation).
    I talked with phone support and after the usual reset-your-password flowchart walk-through was directed to the iTunes email support page. Typed in my problem details and 72 hours after the absolutely guaranteed reply time of 24 hours have yet to receive any reply.

  • Forgot screen password for my Ipad.

    I forgot the screen password for my Ipad 2 and my daugther kept trying to guess it so there is a 1 hour wait when I enter the wrong password

    If you have a passcode to the screen lock that you've forgotten, restore the iPad from the computer to which the iPad is synced. For information and instructions, see:
    http://support.apple.com/kb/ht1212
    If that will not work, you'll need to put the iPad into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • I know my Apple Id (not .mac) and password but I can't logon to ichat.  I keep getting a message of password not matched.  Do I need to create a new account for Ichat?

    I know my Apple Id (it isn't ".mac") and password but I can't log on to ichat.  I keep getting a message of password not matched.  I saw somewhere that my Apple id is the same as my ichat account.  Do I need to create a new account for Ichat?  I've already reset my Apple id password 3 times in the last 2 days.  What am I doing wrong?

    Hi,
    At one time only Email IDs from Apple (when it was just @Mac.com) were referred to as "Apple IDs"
    Other IDs such as to log in to Discussions were know as Discussion IDs
    Things like the Online Store and iTunes and Apple realising that people would prefer one ID to have access to Everything tended to move things together.
    There can be a variety of combos now
    iChat Name
    @mac.com before MobileMe
    @mac.com post MobileMe
    AIM Names
    AIM names current
    MobileMe (@Me.com)
    Style
    Email Address valid with the .Mac service prior MobileMe Note 1
    Email style Name Valid with AIM
    May or may not be an Email address
    Can be AIM issued or third party Email address
    Valid Email with MobileMe Service
    Other Abilities
    May also be Currently valid email linked to a MobileMe account
    Maybe Valid Apple ID
    Is a Valid AIM Screen Name
    May Not be a Valid Apple ID (was an option choice at one stage)
    Is a Valid AIM Screen Name
    May not look like an Email (No @whatever.com) but may be linked to either an AOL email account or AIM one
    Current Registration seems to be pushing Email registration (@AIM.com)or asking to use another you currently use.
    Trial Accounts are limited to the Trial Period Only as Emails, Valid AIM Screen Names and Apple IDs.
    Apple ID
    Possibly (likely)
    Possibly (depends when Registered)
    More currently Yes.
    No
    No
    Yes
    Glad I could help.
    8:39 PM      Thursday; September 15, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • HT5622 valid apple id but not icloud account.  I tried downloading on a different computer and logging in and it did not work.  I have restarted my computer several times.  I have changed my password several times.  I have tried to access the icloud page.

    repeating error message reads: "valid apple id but not icloud account." when trying to start my icloud account.  I tried downloading on a different computer and logging in and it did not work.  I have restarted my computer several times.  I have changed my password several times.  I have tried to access the icloud page.  Nothing has worked.  Now I have this stupid app and some of my music is still not being shared on both of my computers.

    I have the same problem signing in...but, I finally got a screen saying you have to set up a account on a device..like an ipad to get a iCloud sign in ...my apple id is [email protected]   and this screen reset to [email protected]
    If you don't have an apple device you may be out of luck.  I don't know.  I'm still waiting for help just as you are...good luck to both of us though.

  • When I try to access my Apple account, I enter my password correctly, but don't get to my account. Prompt just returns me to the Enter Password screen repeatedly. What's up?

    When I try to access my Apple Account, I enter my password correctly, but don't gain access to my account. The prompt screen that asks me to enter my password re appears, I enter the password again, and the Enter Password prompt just re appears. Can someone pls help me with this Groundhog Day? My endgame here is to purchase a book f rom iBooks. Thx.

    Hello,
    Thanks for contacting Mozilla Support!
    Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
    Note: ''This will temporarily log you out of all sites you're logged in to.''
    To clear cache and cookies do the following:
    #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
    #Under "Time range to clear", select "Everything".
    #Now, click the arrow next to Details to toggle the Details list active.
    #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
    #Now click the ''Clear now'' button.
    Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
    Did this fix your problems? Please report back to us!
    Thank you.

  • HT201263 I forgot my lock screen password. When I try the step with USB cable with computer. It doesn't work. My picture didn't get detectede

    Sir, I forgot my lock screen password. And now my iPad is didisabled. I've tried the steps with using usb cable, but it doesn't work. The device wont detected. Please help me. Because i've no idea to fix it

    Irmansaras wrote:
    ... I've tried the steps with using usb cable, but it doesn't work. The device wont detected. ..
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    Some users have reported as many as 8 or 9 attempts were necessary before success.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • Apple ID password not recognised

    Cannot download apps or update iPhone 5 as constantly says applied password invalid. Can sign onto Apple with this password on laptop but not on phone. Why is this?  It's driving me insane!!!  Have tried resetting password multiple times but still the phone does not recognise the password. Any ideas?

    I've updated an iPhone 4 to iOS 7.1.2 and cannot successfully use the App Store App to download even a free app.  Because the phone is out of warranty, Apple support will not help.
    I click on the App Store Icon, I search for a free app, hit the "Get" button, it thinks for a few seconds, and then asks me for my AppleID password.
    I supply that (and I know its correct, because if I enter a honky one, that is immediately diagnosed), it thinks for a few seconds, then returns me to the screen with the "Get" button again.  Hitting the button just restarts the password inquiry over again with the same result.  No error indication occurs at all.
    I don't see how it could be a problem with my internet connection(s).  I've tried it with or without wireless router, used Cell data only, taken the phone to a different wireless network, etc...   Could App Store app even ask for my password if there was a problem with my connection?
    I've tried reanswering my AppleID security questions, updating my credit card information, and changing my password.  No help.  It doesn't appear to be an AppleID issue.  I've searched the internet, Apple's support forums, carried out Apple's tedious procedures for checking the connections, read the docs, etc...
    Has anyone seen anything like this?   Any suggestions?

  • IMac lock screen password not working

    I know my Apple ID & Password and they both work for every purpose on my iMac except the lock screen. If I swipe my mouse in a certain way (and I'm not exactly sure which mouse gesture it is) but it locks my screen and demands a password be entered to unlock it. However, it doesn't accept my normal Apple password, the same password I use to install things or for purchases etc. I have to do a hard reboot and it logs on as normal. Any idea why?

    I only know of one password I've ever used on this Mac. I've also tried 2 other passwords that I sometimes use for other things to no avail. Are there any set rules for the password format for the lock screen? If it has some very specific rules I might have adapted my password slightly and then forgotten it!

  • I have new macbook pro 2012, after reimage with mountain lion new version image its locked by firmware password(i have the password but the password not accepted) and its just freeze at apple icon and doesnt boot to OSx, how to make it working?

    macbook pro seem not working, not either go to startup screen just freeze on apple icon.
    and cannot also password for firmware are wrong when i type it in.
    how can i know the keyboard problem if the password are confirm right?

    Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
    This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

Maybe you are looking for

  • Is dictionary cache double buffered (shared pool, buffer cache)

    Hi, I'm trying to get idea about how dictionary cache is buffered . Let us say we're talking about dc_objects . It is dba_tables view related so all underlying sys.obj$ sys.user$ ... tables block are cached in buffer cache. So why we are caching them

  • Creating EDI file of fixed length from B2B

    Hi Gurus, I want to create an edi 810 file from B2B(Outbound) for a partner which has an unusual requirement of the file length. The file length should be 80 characters long. The Output EDI should look something like this. ISA*00* *00* *01*041158668B

  • CS6 Master Suite applications open with "...damaged...reinstall.."

    This started happening recently. InDesign and Acrobat, my usual applications seem to work properly, despite the message. This is a long-time original OS X installation, updated to 10.6.8, with all patches, not an upgrade from an earlier OS. MacBook P

  • Wrt110 loss of wired network when powered on

    Hi there, Don't think I've seen this problem in any other forum. My wrt110 firmware .05 has been working fine until now. I have a couple of phones, 2 printers, 3 laptops and a wii happily connecting to it. However now when I power on the wireless dev

  • Why am i getting error --20061

    why am i getting this error and how can i fix it. Solved! Go to Solution. Attachments: Reggie voltage input and output 2.vi ‏111 KB