HT1911 i am trying to update my apps on my iphone and it keeps saying my apple ID is disabled. how do i make it enabled?
I keep trying to update my apps on my phone and when i do a notifaction pops up saying my Apple ID has been disabled. It also does this when i try to download new apps. This is getting very frustrating can somebody help me?
Apple ID's become disabled for security reasons. Read through this link for tips on what to do when your ID is disabled.
http://support.apple.com/kb/he37
Check the section titled:
Why do I see the message "This Apple ID has been disabled for security reasons” when I enter my password?
This message means that someone was unable to sign in to this account multiple times. The Apple ID system will disable the account to prevent unauthorized people from gaining access to your information. You'll need to follow the instructions on My Apple ID to reset your password.
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While updating my apps on my iPhone and it keeps showing one apple id & ask me to enter pwd.
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I have already updated my apple id from the settings and still not working.
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It's illegal to have apps not belong to you or your family. -
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Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
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Hi, I'm trying to update my apps, but the e-mail that appear there to update, is note my apple ID. But when I'm going to buy some app, the e-mail is correct. The problem is when I'm going to update the apps. How can I change?
I get it with my original ID, I never changed my ID. And when I'm getting new apps, it's normal, the problem appear when I'm going to update the apps that I already have. The other e-mail that appears is another e-mail of mine, but I don't have any ID in apple with this e-mail.
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How do I enable my iPhone as I can't do any updates as it keeps coming up " your apple ID is disabled"
Goonercole wrote:
Ok if my iTunes account is disabled how do I get it enabled please
I told you in the first post:
"If changing your password does not work, then contact itunes support." -
I recently changed my apple ID to my new email address. On my iPhone 4 I am trying to update apps and it asks me for my apple ID password for my old email address. How do I change to my new email address?
Did you change the Apple ID primary email to another email address or did you create a whole new Apple ID?
Go to settings>itunes & app store and if it shows your old apple id at the top then tap on it then sign out and then sign in with your new apple id email. -
Issues updating my apps I've had for the past 2 years.
If your account is disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Explained my problem in the subject
Hi Kylegundrum,
Try resetting your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears (up to 30 seconds). Once the Home screen redisplays, see if your issue is resolved.
Cheers,
GB -
I Am trying to update my apps on my iPhone and it wouldn't let me and it had my user id as my old email from an old acct that I do not have anymore how do I change it back so I can down load my apps thanks
You cannot, all content is tied to the Apple ID used to obtain them.
Content from one Apple ID cannot be merged or transferred to another Apple ID.
You need to recover your Apple ID for updates.
https://iforgot.apple.com -
After I update to ios5 and I am trying to update my apps on my ipod and its asking me for my password but the username has my old username on it
You can go to Settings>Store and log out of one account and log into another. However, apps are tied to the account that originally purchased them. You have to use that account to update them. Also, if you have apps from more than one account that need updating, you have to update them individually using the correct account until the ones left are from only one account. Then you can update all.
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I have the same problem. Any suggestions?
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If you have apps purchased from more than one account that need updating you have top update them one at a time until the remaining apps were purchased from one account. As the other replier said, you have to log into the account that purchased than app to update it.
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Sounds like the credit card you have on file is probably invalid/expired. You'd need to correct that or set the payment method to None.
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I have the same thing happening on my iPod Touch 5th gen. Been happening for at least a month. I have updated to the most recent version of iOS which hasn't solved the issue. Must be a bug that they didn't get around to resolving yet, a year later. Really annoying to have it pop up when you are in the middle of a game though.
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