HT1911 I changed my apple ID on my Ipad but the App Store window still shows my old ID when I elect to update my apps. Unfortunately, I forgot my password and the email I used is no longer active. How do I get the App store to recognize my new ID?

I do not want to delete and reinstall all of the apps. How do I get the Apple App store to recognize my new Apple ID and apply it to all of my installed apps?

So I am using an iPhone that was given to me and it has been restored to factory defaults... However when I go to the AppStore I can still see what the previous owner had downloaded and when I try to download that app it gives me the message the OP had.

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HT3697 I am trying to convert a Keynote Presentation to a cross platform PDF file. When using export it creates a 30mb file when it only need to be 2-3mb and so cant email or use it very easily. How do I get the file size down?

I'm trying export a Keynote presentation to PDF, or other format, to use on Windows PC, iPad and other devices.
The file Keynote create is way too large at 30mb+. So cant email or share it very easily
If I print it and to Adobe PDF I can get it to 3mb, but have to crop it manually, and some settings or graphics are not so good or accdeptable!
Does anyone know how to do this?

Use Dropbox to send large files that cant be sent using email:
https://www.dropbox.com/

HT5312 I forgot the answers to my security questions and the e-mail where apple is sending the answers is no longer accessible, how can I get the answers to be sent to one of my current mails? Thank you

I forgot the answers to my security questions and the e-mail where the replies are being answered is no longer valid or active, how can I get the answers to be sent to my current active e-mail? Thank you

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(80384)

I just bought a $25 Gift Card and used 15 dollars of it. But iTunes saying I used all of it? How do I get the rest of my money back?

I just bought a $25 Gift Card and used 15 dollars of it. But iTunes saying I used all of it? How do I get the rest of my money back?

Check the account area of the iTunes Store window on the right to check the balance. You must use the credit remaining, no refunds.
Apple - Apple Gift Cards

HT1267 I bought My Iphone 4s from Iran, I need to make an Apple Id but Iran is not in the registered countries?! I dont know what to choose? Also From Iran we do not have Credit card facility for payment option?!! Any idea how I can get FREE APPS on my Ne

Hi there,
I bought My Iphone 4s from Iran, I need to make an Apple Id but Iran is not in the registered countries?! I dont know what to choose? Also From Iran we do not have Credit card facility for payment option?!! Any idea how I can get FREE APPS on my New Phon?!!
Please let me know how I can get this sorted as soon as possible!! Thank you very much

You can create an Apple ID without a credit card, see this article:
Create an iTunes App Store account without a credit card
Check this post about iPhones from Iran:
Re: Why Apple does not support from Iran? And why not open a store in Iran?

How can I delete my old iCloud account cause I forgot my password and my email has been block. Please I need help urgently

How can I delete my old iCloud account cause I forgot my password and my email has been block. Please I need help urgently

Contact the Apple account security team for assistance resetting your password: Apple ID: Contacting Apple for help with Apple ID account security.

I have a shuffle and it dont work so i got a nano how can i get the music from the shuffle to the nano

i have a shuffle and it dont work so i got a nano how can i get the music from the shuffle to the nano

Hi tak661_99m,
It sounds like you want to transfer music from your older iPod shuffle to iTunes and then sync it to the new iPod nano. Take a look at the article below for more information about transfering music from your device to iTunes. The way you transfer the music to the new iPod nano will vary depending on where the music came from and whatever is most convenient for you.
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/ht1209
Media type
Transfer method
Music purchased from the iTunes Store
Transfer your media through iTunes.
Download your media through iTunes in the Cloud1.
Download your media through iTunes Match2.
Music imported from a CD or other source
iTunes can't transfer this media back to your computer.
Back up your iTunes library or use iTunes Match2.
iTunes in the Cloud is supported on up to 10 devices:
iPhone
iPad
iPod touch with iOS 4.3.3 or later
iTunes for Mac or Windows 10.3 or later
If you use an iPod classic, iPod nano, iPod shuffle, or earlier iPod model, use iTunes in the Cloud within iTunes on your computer. Previously purchased content may be unavailable if it's not in the iTunes Store. Learn more about
downloading past purchases from the App Store, iBooks Store, and iTunes Store
and
which content types are supported for iTunes in the Cloud by country
iTunes Match is supported on these devices:
iPhone
iPad
iPod touch with iOS 5.0.1 or later
iTunes for Mac or Windows 10.5.1 or later
If you use an iPod classic, iPod nano, iPod shuffle, or earlier iPod model, use iTunes Match within iTunes on your computer. iTunes Match is subject to subscription purchase and
availability
. Learn more about
subscriptions to iTunes Match
-Jason

HT4743 I downloaded a Mad Men Season 5 2nd show and it stops after 13:20... How do I get the full show or my money back?

I downloaded a Mad Men Season 5 2nd show and it stops after 13:20... How do I get the full show or my money back?
This is soooo frustrating!!

No, never had any problems before. I heard another friend had the same problem with that episode. But I don't know what I can do about it.
And yes, tried to restard the episode. Just freezes at that exact spot.

Just put a new hard drive in my IMAC and I bought a lion OS license online so how do i get the software on the imac

Just put a new hard drive in my IMAC and I bought a lion OS license online so how do i get the software on the imac

You need at least 10.6.7 installed. If that's the case, since you didn't indicate anything, update to 10.6.8, launch the App Store.app in /Applications, and click on the Redeem link.

HT1491 my PC has an itunes account with my email; my IPAD uses my "me" account. How can I get the credit in the PC account onto my Ipad?

I have a windows PC with ITUNES 10 and an IPAD 2 running 5.0.
The PC has an ITUNES account with my windows email id. ITUNES will NOT let me change this to a "ME" account which is what the IPAD is using. If I change the IPAD to use the email account, my understanding is that apps purchased with the "ME" account will no longer work. How can I get the $33 credit from the email account onto the IPAD?

Qauzzy, The credit was applied to the account you used at the time you redeemed the card. There is no way to transfer the credit to another account.
You might as well just spend the $25 on the new account, and then stop using it and go back to your regular account..
For future reference, do not start a new account just because you have a problem with the code. Rather, follow the suggestions in this document: iTunes Store: Invalid, inactive, or illegible codes

I recently changed my e-mail address and have made the changes in my Apple account. But when I try to purchase an app from the App Store on my ipad, the sign in cue still shows my old e-mail address rather than my new one.

Hi there. I am having difficulty buying apps from the App Store. I recently changed my e-mail associated with my apple account. when i try to purchase an app, the cue to sign in does not show my new e-mail, but still shows my old e-mail. when I put in my password, it does not work because my password is no longer associated with the old e-mail address. i don't understand why my old e-mail still shows up. Can someone help me?

Hello there, loupar.
The following Knowledge Base article offers up just how to change your Apple ID for the App Store on your iOS device:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I forgot my icloud password and my email for icould is no longer effective. i cant make any change to my iphone now, what should i do?

i forgot my icloud password and my email address for icould is no longer effective. i cant make any change to my iphone now, what should i do?

Contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.

I am using an Airport Extreme for wireless and a Netgear VPN Switch for wired connections. How do I get the two networks to connect?

I am using an Airport Extreme for wireless and also have a Netgear VPN Switch (FV5318) for internal wired ethernet connections. How do I get the two networks to connect to each other?

Tesserax, I would like to keep the Airport Extreme in nplace before the Netgear FVS318 switch because I am using all of the 8 ethernet outputs distributed to 8 differerent locationsl This way I can just use one of the LAN outputs from the Airport to feed the FVS318. Here is what I think I am hearing you say:
Tne reason why the wired and wireless devices are not communicating is because the FVS318G is also a DHCP server and in conflict with the AEBS.
To remedy the situastion here is probably what I need to do in order:
1. Change the LAN IP Address of the Netgear FVS318G to be the same subnet of the Airport Extreme.
2. Then, disable the Netgear FVS318G as a DHCP server.
3. Make sure the ethernet cable from the LAN port of the Airport Extreme connectis to the LAN port of the Netgear FVS318G.
4. Restart everything.
Can you provide me the steps I need to take to get the right IP addresses from the Airport Extreme to put into the Netgear to fix the conflict? I have the Airport Utility. I also have two airport express hot spots, and two Apple TVs in addition to computers attached to the 8 ethernet lines.
Thank you.
Steve

Tried to update an app and it asked for the password to my sister's Apple ID. I then checked to see whose Apple ID was logged in, in settings and it said that I was logged in. How do I get the app store to ask for MY Apple ID, not my sister's?

Tried to update an app on my phone but when it asked me to give the password for my AppleID, it was asking for the password to my sister's AppleID. I went to setting and down to itunes&app store settings and checked which AppleID was logged in, but i found that it was my AppleID that was logged in, not my my sisters. I then tried logging out and logging back in again but the app store, regardless of this, still asks me for my sister's AppleID and I don't know her password...How do I get the app store to ask me for MY AppleID password, not my sister's?

If this app was bought by your sister with her Apple ID, only her ID can update the app.

HT1420 old computer no longer operable, how do I get the contents of m iPod onto new compter

I have an older iPod, and the computer I had it associated with is no longer operable at all. How do I get the music on my iPod onto my new computer?

follow the steps given here...
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

HT1911 I changed my apple ID on my Ipad but the App Store window still shows my old ID when I elect to update my apps. Unfortunately, I forgot my password and the email I used is no longer active. How do I get the App store to recognize my new ID?

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