HT1911 i dont know my sicureity questions what should i do

i dont know my sicureity questions what should i do?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Similar Messages

  • HT1911 I dont know my security questions

    I dont know the answers to my security questions. And in order to reset them you must know the original security questions.

    I know and apple provides NO support to help.  I called them and they send you have to send an email via their site no phone support or chat.  Pretty sad for a technology firm

  • I forgot my secerity questions and cant use my gift card cuz i dont know my secerity questions what do i do

    i forgot my secerity questions for my account how do i reset or be able to download stuff

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT1918 I dont know my security questions and am unsure what the email address is on my account as the reset option

    I dont know my security questions and am unsure what the email address

    If you can't figure out the email address, you need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95663)

  • I dont know my email that resets my security question? And i dont know my security question answers?

    I dont know my email that resets my security questions and i need it because i dont know my security question answers. What should i do?

    Contact Apple. See http://support.apple.com/kb/HT5699

  • TS3297 i dont know my security questions?

    what do i do i dont know my security questions?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75751)

  • I just bought a 25$ Gift card for itunes and i forgot my secuirty questions and i dont have a rescue email what should i do? Plz help

    i just bought a 25$ Gift card for itunes and i forgot my secuirty questions and i dont have a rescue email what should i do? Plz help

    There is another option if you still know your ID's password.  Call Apple directly and ask for the Account Security department.  They will need to verify that you are the account holder, but they should be able to force a reset for your security questions if they do so.
    For security questions they are required to get a support pin for the account from you.  You can get one by going to appleid.apple.com (no www in front) and signing in using the Manage Apple ID button.  The support pin is in the bottom-left corner of the password and security section, but don't generate it until they ask you to.
    You will still need to verify one other piece of information with you once this is done.  At this time, there is no other way to reset the security questions without having added a rescue email before losing them.  An Apple Retail Store would actually need to call in for you too, so don't worry about not having one.
    Good luck!

  • TS2446 So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

    So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • I dont know my security questions and the email with those questione is not correct

    i dont know my security questions and the email with those questione is not correct

    I would contact Apple ID Support.
    Apple ID Support

  • Dont have a rescue email and forgot my security questions , what should i do , need help!

    Dont have a rescue email and forgot my security questions , what should i do , need help!

    You will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • My iPhone 5 ,iOS 7.0.2 after rstore firmware ,now need old email for activation , but i dont know email and password , what can i do?

    my iPhone 5 ,iOS 7.0.2 after rstore firmware ,now need old email for activation , but i dont know email and password , what can i do?

    Hi mt.ahsan!
    I have a website for you that can help you find that Apple ID, then you can reset the password for it if necessary:
    Apple ID: How to find your Apple ID
    http://support.apple.com/kb/HT5625
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • HT5312 I dont know my security questions

    I dont know my security questions how do i reset them?

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • I do not know my security question what do i do

    i do not know my security question what do i do

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Nobody on these boards can reset them for you.
    (91901)

  • I create my apple id from my boyfriend macbook and its says that I have to review my itunes information , when I get to the credit card number info etc. Its keep asking me for that I dont have any credit card and I dont want to put any , what should I do?

    I create my apple id from my boyfriend macbook and its says that I have to review my itunes information , when I get to the credit card number info etc. Its keep asking me for that I dont have any credit card and I dont want to put any , what should I do?

    You cannot use that ID without a credit card. You did not create your account correctly. There is very specific way in which you must create your account if you do not want to use a credit card. If you don't have a credit card, you will have to start all over again.
    1. You will have to sign out of that ID before you can create a new one. Settings>iTunes & App Store>Apple ID>Sign out.
    2. You cannot use the email address that you used for the first ID that you created. You will need to use another email address now
    3. You have to download a free app in order to start the new Apple ID process.
    Read this before proceeding.
    http://support.apple.com/kb/HT2534

  • HT5699 Hi.  I forgot the answers of my security questions , what should I do?

    Hi.  I forgot the answers of my security questions , what should I do?

    Read this about how to change the security questions: http://support.apple.com/kb/HT5312
    If you can't use these procedures you will have to contact Apple. See http://support.apple.com/kb/HT5699
    You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
    You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form.

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