HT1911 if i do not know my security answers
how do i change them or go in and see what they are, it has verified me but still i cant seem to by pass the security questions that i dont know the answers to!
https://discussions.apple.com/thread/4072454?tstart=0
Similar Messages
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I have forgotten my password for icloud, have an invalid email address and do not know my security answers. How can I transfer all my data from my old iphone to the new one?
In this case you won't be able to do that?
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I do not know my security answers. now my account is locked
im unable to purchase anything in the app store becouse i do not know my security answers. now my account is locked and i am not recieving emails to change the security questions. This is very irritating that i cannot fix the issue withought posting here!
https://discussions.apple.com/thread/4072454?tstart=0
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Do not know my security answers
I cannot answer my security questions
If you forgot the answers to your Apple ID security questions - Apple Support
Apple ID- All about Apple ID security questions -
I can not purchase from the iTunes store because of the security question I am I do not know your security question and alternative mail has been hacked
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87808) -
A USB plug picture is on my screen with an arrow pointing to ITunes. When I connect the Ipod to my computer, it is locked and is asking for
a security code. I do not know the security code.Place the iPod in recovery mode and then restore it via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
I do not know my security question answers. I send my answers send to my old email address but I cannot get into that anymore. How do I send my email to the email address I have now?
Hi RileyDP,
You will have to contact iTunes Support to get them reset:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
I recently forgot the password for my iTunes UK account with 100 pounds of credit. I called apple and said no one could help me if I did not know the security questions. Really? This company that pretty much can do anything is not able to tell me what the password is?
Any help i appreciated!!!! what doe aApple do with all the unclaimed money from lost or forgotten accounts?
JeffreyFor a forgotten password: go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.
For forgotten security questions log in at http://appleid.apple.com and click 'Password and Security' in the sidebar. There should be a link in the Security Questions section to send the answers to an email you have specified. Failing this, go to https://getsupport.apple.com click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'. -
I want to reset my Apple ID security questions because it is old Apple ID. I know all of the passwords, but I do not know the security questions.
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
I do not know the security questions and when do I apply for the questions do not come to on Emile rescue!! What is the solution..?
If the email hasn't arrived after a few hours and isn't in a spam filter, click here, phone Apple, and ask for the Account Security team.
(87129) -
I do not know my security question what do i do
i do not know my security question what do i do
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Nobody on these boards can reset them for you.
(91901) -
I do not know my security questions.... does creating a rescue email delete your itunes account? or is it just a backup?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Creating a rescue email does not delete your account. It's simply an email address to which Apple can send your security information should you forget it. -
TS1702 I don't know my security answers
I don't know my security answers so I went to apple website so they can send me my instructions so I can reset the security answers and it was not sent
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
HT5312 I do not remember the security answer apple ID.Please help.Thanks you!
I do not remember the security answer apple ID.Please help.Thanks you!
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
HT5312 i have a locked apple id as i don't know my security answers, can you help me?
i have a locked apple id as i don't know my security answers, can you help me?
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96451)
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