HT1911 what to do when you have forgotten security questions

i have forgotten my security questions what do i do now

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Similar Messages

  • What to do when you forget your security questions

    What do i need to do when i forgot my Secutiy questions to apple id
    and my email is now blocked.
    Can someone please help me

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (123972)

  • What do you do when you have forgotten your Apple ID security questions

    What do u do when you have forgotten your Apple ID security questions

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT1212 What to do when you have not synced to itunes and when it says to connect to itunes?

    what to do when you have not synced to itunes and when your ipod says connect to itunes?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • What do you do when you forgot your Security questions

    What do you do when you forgot your Security questions an you can't download any thing

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98197)

  • When you forget your security questions and they ask to send an email to another email address ... How do you change that email address If its no longer in use?

    When you forget your security questions and they ask to send an email to another account to recover the security questions ...how do you change that email?

    You won't be able to change your rescue email address until you can answer your questions, you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/en-us/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then update your rescue email address for potential future use : http://support.apple.com/en-us/HT201356
    Or if it's available in your country you could change to 2-step verification : http://support.apple.com/en-gb/HT5570

  • How do you reset your ipad when you have forgotten your passcode

    I have forgotten my passcode to my ipad 4th generation ... I need help?

    Here's a link to what to do when you forgot your passcode.
    http://support.apple.com/kb/HT1212

  • How do I change my security password when you have forgotten it

    I have tried everything

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.
    Or, if you mean security questions:
    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 how do i get in to my account to purchase when i have forgotten my questions awnsers?

    I dont Remember My awnsers to my sicurity Questions please help?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • HT5312 How do you figure out when you forgot your Security Questions Answers

    I tried that but It never worked, What do I do next?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • What to do when you have a power outage and my iphoto photos are gone

    I was workng in iPhoto on a photo book when the power went off.  After the power came back on, I turned on my computer and returned to my project in iPhoto, and every photo was gone....disappeared.  It looked like I just installed iPhoto with nothing in the events or photos.  What do i do???
    My photos are backed up, but the book does not back up.  So, that means I have to start my book from scratch and import the photos again!!  I cannot get back all the hours I've worked on this project. 
    Question:  Is there a way to retrieve my photos and all my previous projects in iPhoto?
    --Elaine

    For iPhoto v7
    Try these in order - from best option on down...
    1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
    2. Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
    3. If neither of these work then you'll need to create and populate a new library.
    To create and populate a new iPhoto 08 library:
    Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
    In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
    Move the iPhoto Library to the desktop
    Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
    Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
    When you're sure all is well you can delete the iPhoto Library on your desktop.
    In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

  • What to do when you have internet connection but go to use an app, you get the Error message, 'An error occurred connecting to the server. Please make sure you have an internet connection' ?

    Yesterday, I downloaded the twoignite app. When I went to open the app to use, this error message appeared: An error occurred connecting to the server. Please make sure you have an internet connection. I checked my connection and found I had a solid connection. I have tried closing the app and reopening it; deleting the app and redownloading it (more than once); turning off my iphone and turning it back on. None of these things have worked. Thanks.

    Have you already seen this:
    http://forums.adobe.com/message/5099439#5099439
    Maybe you could also try asking in the kuler forum.

  • HT3231 why do all these pages not tell you where migration assistant is on a mac pro. they all say what to do when you have it however this is of no use if you are unable to find.

    why do all these pages not tell you where migration assistant is on a mac pro.  They all say what to do when it is on however this is of no use if you are unable to find it in the first place.

    In the Utilities folder, which is in Applications. You could also use Spotlight to search for it.
    Matt

  • HT5312 What if you have two security questions but you remember your apple ID password? It doesn't give me the option to change my security questions/answers.

    What if you have two questions but you remember your apple ID password? It doesn't give me the option to change my security questions/answers.

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87140)

  • What do you do when you forget your security questions

    My account is locked because I forgot my security questions

    Hi Anna5768!
    I have an article here that addresses this issue and can help provide some helpful steps for you:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store support to have your questions and answers reset.
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

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