HT1918 Apple id credit card info

Hi i was wondering if it was possible to take your credit card information off your apple id and still be able to get free apps ? I had recently put a pre paid credit card info on the account and since i no longer use it i cant even get free apps all it says is theres a problem with my payment information

Changing Account Information
http://support.apple.com/kb/HT1918
iTunes Store: Accepted forms of payment
http://support.apple.com/kb/HT5552
Doug5 wrote:
it says is theres a problem with my payment information
Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • HT1918 updated my credit card info and still cant purchase anything??? help

    updated my credit card info and still cant purchase anything on itunes? help

    Apple - Support - iTunes - Contact Us
    Apple - Support - Contact Apple Support
    Customer Service: Contacting Apple for support and service - this includes international calling numbers.

  • Apple ID Credit Card info is invalid???

    What's going on? I try and log onto my iTunes account, and it says I have an invalid payment method. My Visa card doesn't expire until 2016, so why is there a problem? I can't download any music, or even any apps on the AppStore. Why can't I download anything and how can it be fixed? I've read previous comments about selecting "None" under payment method, but there IS NO "None" option for me. What is going on? Why can't I deselect he card option? Why can't I download apps? Why can't I get music anymore? Is till have money on the card, but it says I can't use it for anything. I re-entered all the info correctly, and still no results. Anyone else having this problem? It's making me very mad at Apple and ITunes and I want it fixed...
    Here are some picture links to my problem-
    http://i39.tinypic.com/2d6qkvp.jpg
    And
    http://i39.tinypic.com/2ihp6hz.jpg
    Please help!

    If you still have problem, contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • HT1918 i want to delete my credit card info from my apple account my 3 year old has mastered purchasing apps and he knwos my password how can i remove it from mylaptop, ipad and iphone so this doesnt happen and i can enter my credit card info manually?

    i want to delete my credit card info from my apple account my 3 year old has mastered purchasing apps and he knwos my password how can i remove it from mylaptop, ipad and iphone so this doesnt happen and i can enter my credit card info manually?

    Hi..
    May not be just the security code >  iTunes Store: My credit card's security code or zip code does not match my bank's records

  • HT2534 Created an Apple id but it is asking for credit card info, and i dont want to give that, neither do i want to create a new account.

    Dont trust apple for my credit card info on my iphone5s. So is there any work around? dont want to change the appleID.
    Cant get the option of None in payment options. Even tried it by selecting my region as US.
    Tried to sign in from Icloud as well but it doesnt work.
    Please help..

    Unless you followed, exactly, the instructions on the HT2534 page that you posted from then credit card details will need to be entered before the account can be used in the store - you should be able to remove your card's details after entering it
    Changing payment info : http://support.apple.com/kb/HT1918
    If you don't want to enter you card's details then you will need to create a new account, and use those instructions when creating it
    Using a computer : https://discussions.apple.com/message/24321860
    Using an iPhone : https://discussions.apple.com/message/24700173

  • HT1918 hi can anyone tell me how to edit my credit card info

    i am looking to take my credit card info off our account so he can just use the gift cards but it isnt allowing me to do so.........please help!!!!!!
    very fustrating lol

    For information on how to do this, check out this article:
    http://support.apple.com/kb/ht1918
    If the option to select "None" from the list of payment types doesn't appear, then there is a billing is with your last purchase which needs to be resolved first.

  • HT1918 im trying to add my new credit card info but it s not working and sais i have an unpaid balance? I dont have an unpaid balance please help

    Im tryng to add my new credit card info and it wont accept it and sais i owe and outstanding balance?? I dont have an outstanding balance please help

    Hello there, bigjazzdogg.
    The article you were referred to us from, provides some additional information that will allow you to reach a resolution for your issue:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    Particularly, in your case:
    Get help
    If you need help changing your payment information, contact iTunes Store support.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Im trying to download free apps on apple store, but it keeps on asking my credit card info? Is that normal? Can u help me please?

    Im trying to download free apps on the app store, but it keeps on asking my credit card infos, i tried to put in my cc infos, but still cant download the free app, and sometimes i am gettin an error invalid pin, this is unusual to me, can u help me fix my ipad? :(

    Accepted forms of payment  >  http://support.apple.com/kb/HT5552
    Changing Account Information  >  http://support.apple.com/kb/HT1918
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT204053 how do i delete my credit card info on my apple itune account?

    How do I delete my credit card info on my apple itune account?

    Hello ell74
    You can change the credit card information to none by following the steps in the article below.
    iTunes Store: Changing account information
    http://support.apple.com/kb/ht1918
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • HT5035 I have a credit from an Apple gift card. I want to buy itunes. When I go to check out it asks for my credit card info. How do I use the credit I have?

    How do I use the itunes credit I have on my MAC? I received a gift card and loaded it on my MAC. I want to buy itunes. When I go to check out it asks for my credit card info. How do I use the credit?

    Purchase and Redeem an iTunes Gift Card.
    How to Redeem a Code  >  http://support.apple.com/kb/ht1574

  • Why when I am trying to install a free game app does Apple need my credit card info?

    I am trying to install a free game app and it won't install without my credit card info.  Why?

    To verify that you are who you claim to be in the country where you claim to
    be so you can use that country's AppStore. Also because many free apps have in-app
    purchases.
    You may find this link of interest:
    Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…

  • How do i create an apple i.d. Account? I don't have any credit card nor visa to complete my apple i.d. How can i create i.d. Without credit card info? Im under 18 and i still do not have credit cards..

    my sister gave me her iphone 4.. Now i tried to create an apple id. I got stuck at the credit card info part. I tried to search on how to create one without credit card info. Then i saw a vid on youtube and it shows there that there is a "none" selection at the end of the part where you select which type you of payment you want. Any help? Or tip? im under 18 and i do not have a credit card. My parents doesnt want them to share their credit card info in apple. I really need help.

    Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…

  • HT5035 Why, when trying to download a "free" app from iTunes after it say's, "this apple id hasn't been used with the iTunes store" does it keep asking for credit card info???

    This is so frustrating! I have an itunes store account, etc. I lost all my info when I had to "restore" my iphone.
    I wasn't able to do the "restore" until recently, gosh it was about 6mos or more ago when my iphone died...
    So, as I get older I am having memory problems and haven't been able to access my itunes account.
    Obviously when I did the "restore" on my iphone I lost all my info with it... So, wanting to use my iphone for
    music, games, etc. I had to create a new apple id, fine, but when I wanted to download a "free" app it says
    my apple id hasn't been used with itunes so it keeps asking for credit card info.
    I do not remember ever having to have a credit card before!
    I am so frustrated... First it was not being able to access my account then having to create a new one, fine!
    But now I can't download "free" content without credit card information!?!?!?!?!?!?!?!?! UGH!!!!!!!
    Please, can anyone help...?!?
    Sincerely,
    "Distressed"

    If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
    To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534

  • HT2736 I have gifted itunes cards to family members; when trying to send them another I go through the process, the amount, and my apple ID and password. A window will come up that it cannot be completed, to contact support.  My credit card info is up to

    I have gifted itunes cards to family members once before.  Now when I try to send them, after I use my apple ID, select amount, go through all the steps and password, and click buy now....a window comes up telling me it can't be sent, to contact support.  My credit card info is up to date I can't understand what the problem can be

    If you haven't already done so then you can contact iTunes Support via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201209 Want to set up my children's IPad's with their own Apple ID.  Trying to set up yahoo accounts and it will not allow me to do this.  I wan them only to be able to purchase from rdeemed gift cards but it keeps asking me to update credit card info

    Want to create Apple ID for both my children's IPad's.  Tried creating new email account for my son and it will not let me.  I want them to be only able to purchase from redeemed gift cards and everytime it asks me to update credit card info on their Ipad.

    Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
    If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
    Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
    I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

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