HT1918 apple will not except new credit card information

Apple will not except new credit card information through my itunes account

Contact the store support staff since they are able to access account information and should be able to straighten this out: http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • I changed my bank and apple will not accept new credit card

    Help! I changed my bank account.  After adding new credit card to apple account, it continues to deny my bank account stating " bank account information does not match"
    I changed credit card on my apple account and on iPad. What can I do?

    Contact the store support staff since they are able to access account information and should be able to straighten this out: http://www.apple.com/emea/support/itunes/contact.html

  • ITunes will not accept my credit card information

    Help iTunes will not accept my credit card info...not sure why it tells me to contact support

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • HT1918 When I enter my new credit card information it says to contact iTunes support to complet it. How do I do that?

    When I enter my new credit card information it tells me to contact iTunes support to continue. How do i do this?

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT201363 my husband received an email from Apple stating we needed new credit card information.  We had just gotten a new credit card and couldn't remember if we updated it or not.  What kind of questions would you ask for that? It may have been fraud?

    My husband received an email from Apple stating our account was frozen and we needed to update our credit information.  We recently got a new credit card and so went ahead and updated information.  They asked about mothers maiden name and social security information.  Now we are feeling skeptical.  Are these the kinds of questions Apple would ask?  Now all my information is out there and I can't even get a hold of a human being at support to answer any questions for me as to whether they sent this or not????? Help!!!!!!!!!!!!!!!!

    That email was a phishing attempt to get your iTunes account and payment details - iTunes accounts aren't 'frozen', and iTunes don't need your social security info.
    If your husband entered his card details then he should contact the card issuer immediately and get it cancelled and replaced.
    He should also change the password on his iTunes account e.g. via the Store > View Account menu option on his computer's iTunes or via http://appleid.apple.com
    If you still have the email then you could forward it to Apple : [email protected]

  • Apple will not accept my credit card security code

    I have had a ITunes account for several years and was recently given an iPad from work. I went to apple store to purchase apps and was told to add security code from credit card. I have try to do so several times but no luck. I have even tried using a new cc but security code shows as not valid.

    Try updating your billing address in iTunes.
    If it's correct the other suggestions here might help -> iTunes Store: My credit card's security code or zip code does not match my bank's records

  • Manage your team will not accept new credit charge information

    Title says it all. My credit card on file is expired and when I try to put in my new card info it doesn't get saved.

    Hi johnjl5,
    Please refer the kb: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html and contact our chat support in case of further issues.
    Regards,
    Romit Sinha

  • How come itunes or app store will not take my credit card?

    When I try to set up my itunes or apps store it will not take my credit card.

    Confirm your account information if it is matching with your bank. You can call your bank and inquire about any issues or blocks on your account then contact support for more assistance.
    http://www.apple.com/support/itunes/contact/

  • App Store will not accept my credit card

    App Store will not accept my credit card info

    1. You can use Visa, Master or American Express
    2. Make sure credit card and billing address is the same
    3. Counter check your credit card number, expiry date and approval code (3 or 4 digit on card)

  • HT204053 while reviewing my new apple ID it demands my credit card information but I do no hace one, what should I do?

    while reviewing my new apple ID it demands my credit card information but I do no hace one, what should I do?

    this is the same with me but im on ios 7 and its really inoying me as i cant get anything

  • HT1918 istore will not accept my new credit card information

    the istore will not accept  my new credit card info

    By 'not accept' you mean ... ? If you are getting an error message then if you post what the message says then somebody on here might be able to try and help.
    For a card to be accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and to have been issued by a bank in the country where you and your iTunes account are. If your card is, and if it's being declined, then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • My apple account not updating my credit card

    Hi, my apple account not updating my new credit card i did try to updating after i entring my new card info i press done its says please contact to itunes support when i relogin its show me again my old credit card on my account its not updating my new credit card how please help me fix this problem Thanks

    Accepted forms of payment  >  http://support.apple.com/kb/HT5552
    3262 wrote:
    ... its says please contact to itunes support...
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT1918 how do i remove my credit card information from my apple account

    How do i remove my credit card information from my apple account

    Hi there
    I am still waiting for an answer.  I see numerous reply that do not answer the question, saying something like go into 'Payment Type' and select 'none'. 
    Well, that does not appear to exist on my account.
    Also, why are there only options to say an answer 'Solved my question'!? 
    What is the point in this self-congratulatory, self-perpetuating cobblers!?
    It's nothing short of sinister that there is not a clear and simple option on how to delete my credit card details from my account.
    I would appreciate a proper response from Apple by return.

  • HT1918 How to setup a new credit card on iTunes

    How to put a new credit card on my iTunes

    You can log into your account on your computer's iTunes via the Store > View My Apple Id menu option, and on the screen that you are taken to there should be a link for payment information. You might also be able to do it on your iPhone by tapping on your id in Settings > Store and viewing your account

  • ITunes will not accept my credit card info

    I had my information stored so that when I wanted to purchase music, I had only to indicate what I wanted to buy and it would present me with a sign in scree, where I could put in my password, and then the account information screen to add my security code from the credit card, and the music should be mine. However, it would not accept the security code, and tells me that there are unacceptable characters in with my credit card information. I blanked everything out and started from scratch, and its not taking it. Whats up with that? Brenda

    Usually it's not a problem with the credit card numbers, it's something wrong with your address.
    Here's a link
    http://www.apple.com/support/itunes/musicstore/creditcard/

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