HT1918 at first my credit card was valid and then when i purchase something my credit card was decline. how can i solve this?
at first my credit card was valid and then when i purchase something my credit card was decline. how can i solve this? anyone?
Accepted form of payment
http://support.apple.com/kb/HT5552
Similar Messages
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I was charged three times for the same purchase on my credit card...how can i resolve this?
I was charged three times for the same purchase on my credit card...how can i resolve this?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Want to cancel itunes account and no longer be charged on my credit card account. How can I do this ASAP?
How are they showing up on your account e.g. are they auto-renewing subscriptions that you haven't stopped : http://support.apple.com/kb/HT4098
Does anyone else have access to your account and/or devices that might be making them ?
If you can't work out where they are coming from then you could contact iTunes support and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If they aren't showing on your account's purchase history then you should also contact your card issuer. -
When I tried to use my saved credit card, I made an error & it didn't work. Now, although the error is corrected, I keep getting a message that the card is declined. Can I fix this, or will the error time out?
Hello KGDJ,
Thanks for using Apple Support Communities.
When there is a mismatch between the iTunes Store's records and your credit card company's records, you will receive an error message
For more information on this, take a look at:
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/ts1646
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
Best of luck,
Mario -
I have created an Apple ID for my daughter with her own gmail address as the primary email address, but I want her Apple ID and primary email address to be an iCloud email address. How can I do this? I can't set up an icould email address for her without first creating an Apple ID right?
I'm not good with computers so please explain in simple way...:)
I also wonder what the best way is to set up accounts for children in a family. I dont want them to be able to purchase apps etc through the parents accounts, also some things we like to share as a family and others we don't want to share. Is there any good. clear, simple explanation from Apple Support about these issues? Or best to go to Apple store and go to genius bar or one to one advise?
thanksYou can set up an iCloud account which makes the iCloud email address you choose the Apple ID and thus the login for it:
https://discussions.apple.com/message/22283348#22283348
though I have to say I think it's more sensible if the ID is another address, both for security reasons (so people don't know what the login is) and as a contact address from Apple if the account were to stop working and they needed to contact you. So personally I would to to System Preferences, enter the GMail address which is an ID, and then choose a nerw @icloud.com address.
If she has her own iCloud account she will need either her own computer or her own user account on your Mac to be able to make use of it. You should note that under Apple's terms of use Apple IDs are only available to children of 13 and over.
As to purchasing apps, this is nothing to do with iCloud: it's iTunes, and the login can be different. So you can all sign into the same iTunes account but have different iCloud accounts. Or she can have her own iTunes account if she is of suitable age (credit card needed for purchasing apps).
If you have other children you should be aware that any one Mac or device can create only three iCloud accounts - this is tied to the serial number, not the user account, and once reached cannot be bypassed. You can of course sign into an iCloud account created on another device. -
I was using Aperture (3.4.1), when he appeared a notice that asked me to stop the Mac with the power button. When I restart Aperture no longer opens and the following message appears: There was an error opening the database for the library "/ Users / Andrea / Pictures / Aperture 3 Library.aplibrary."
How can I solve this problem?
ThanksAfter a system crash your Aperture Library may be corrupted, because Aperture may not have been able to finish the ongoing database transactions.
Have you tried the Aperture Library First Aid Tools?
Aperture 3 User Manual: Repairing and Rebuilding Your Aperture Library
Try "Repair Database", and if this does not help: "Rebuild Database"
Regards
Léonie -
i need to change the sim card, when i insert the new card it showing "no sim" how can i solve this problm?
Get a working SIM from your carrier?
Was your phone jailbroken or hacked to unlock it? -
Hello i have one IPhone 4S and I use 3G net in my mobile sometime I have problem with temperature in my phone at the SIM card or battery how can I fix this problem. By update or version of 6.1.3
Could it be because the SIM card got damaged while I cut it to fit the IPhone?
Very likely. Hard to believe the carrier in Mexico doesn't have a micro-SIM card available.
Or somehow the Chinese carrier found out and locked it?
No, which is not possible.
What can I do? Get a new SIM and see if it works again?
Get a micro-SIM from the carrier in Mexico that you don't have to manually cut down. If that carrier doesn't provide one, switch to another carrier that is not so low-budget. -
I have an ipad mini. From one moment to another a document that was created and used on pages app ( on the ipad mini) does not want to open ( When pressed it states " document cant be opened). How can I make this document open again?
I have tried back ups and restoring, resetting, and even updating the pages app. And nothing has worked.I have an ipad mini. From one moment to another a document that was created and used on pages app ( on the ipad mini) does not want to open ( When pressed it states " document cant be opened). How can I make this document open again?
I have tried back ups and restoring, resetting, and even updating the pages app. And nothing has worked. -
In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.
Greetings,
Questions:
1. What version of the Mac OS are you running (Apple > About this Mac)?
2. What version of the iOS are you running (Settings > About)?
3. Do you use MobileMe/ iCloud or another server based sync solution like Google or Yahoo?
4. Do other changes to synced information like Address Book content sync successfully back and forth?
Based on your description it sounds like you have a 1 way sync issue. Events sync fine between the iOS devices and fine from the computer to the iOS devices but not from the iOS devices to the computer.
Try:
Backup your computer and iOS devices before doing anything else:
http://support.apple.com/kb/HT1427
http://support.apple.com/kb/ht1766
Ensure all the devices in use are fully up to date: Apple > Software Update / Settings > General > Software Update
Make separate backups of critical data:
Backup your computer Addressbook: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html
Backup your computer iCal: http://support.apple.com/kb/HT2966
Reset syncing on your Mac: http://support.apple.com/kb/TS1627
Reply back if that does not resolve your issue.
Hope that helps. -
I just downloaded a song and it only plays the first 50 seconds and then moves to the next song in the list. How can I get it to play the rest of the song?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
why is that i can not view my warranty status? whenever i tried to put my phone's serial number itunes prompt that my serial number is not a valid one. how can i solve this issue?
https://selfsolve.apple.com/agreementWarrantyDynamic.do
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My airport show that the airport card doesn't install. How can I solve this symptom? It's usable 2 days ago.
Usually, if your Mac tells you "no AirPort card installed", it's because of power not properly being supplied to the AirPort card. Sometimes this symptom is related to hardware issues.
Reset the SMC of your computer. There are different ways of resetting, depending on the Mac you are using. -
Hi!!
My pin number had been already use? I bought a $10 pin number and it appears that has been used.
How can i solve this?
I already speak with a representative of the provider company and they told me to contact Itunes or apple to solve this.
Help me please!!
I cant neither pay with my Master card debit and now with a pin.From where did you buy this "PIN"? And did you get an actual card, or did they just send you a number? If you got only a number, then you may well have been defrauded. You'll need to go back to whoever sold you this "PIN" to resolve the problem. Apple to the best of my knowledge does not authorize any company to provide codes rather than a physical card and hence probably cannot help you if you did not get a physical iTunes card or receive a gift certificate issued by the iTunes Store themselves.
Regards. -
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there must be a file or location that is ONLY USED ON LAUNCH, That has been modified or hacked.
small clinch that is driving me nuts.
Thanks RMYWhat is "browser.newtab.url" changed to?
Knowing that may lead us to a solution as to what Malware your PC is infested with.
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