HT1918 Can't change billing information

It will not allow me to update my billing info.. I have tried changing it but it tells me to go to apple support.. When I do, it tells me what to do.. I follow the prompts but it keeps telling me to go back to apple support, which then tells me the same thing..

I have done that but it still tells me to go back to support.. This is so frustrating!

Similar Messages

  • HT1918 Tryingt o change billing information and keep getting "Your request is temporarily unable to be processed.

    Trying to change my itunes billing info and keep getting the message"your request cannot be processed at this time, please try again later."  This is going on and on forever.  What is the problem?

    I'm having this same problem....

  • How to change billing information for my annual subscription as the chart through which I was paying

    The option that gives me my brand Subscription error and I can not make changes.

    It solved the problem of changing the credit card for payment of a subcripción.
    thanks
    Date: Wed, 18 Jul 2012 14:22:59 -0600
    From: [email protected]
    To: [email protected]
    Subject: How to change billing information for my annual subscription as the chart through which I was paying
        Re: How to change billing information for my annual subscription as the chart through which I was paying
        created by David__B in Adobe Creative Cloud - View the full discussion
    Hi Beto, What information are you attempting to change (address, credit card)? What is the error message you are getting? Would it be possible to post a screen shot of the error? -Dave
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  • I can't change any information for any songs in my library, everything is just greyed out.  How can I get the ability to edit my song information?

    I can't change any information for any songs in my library, everything is just greyed out.  How can I get the ability to edit my song information?

    I found one other way to do it.  I just deleted them all out of my iTunes library. Now I can re-import them from Window's My Music file with the original artists' names intact.
    Thanks for your help, Matt!

  • I don't live in Italy anymore but in Switzerland and I can't change this information to do my payment

    I don't live in Italy anymore but in Switzerland and I can't change this information to do my payment. How can I do to change the country ?

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    -email address https://forums.adobe.com/thread/1446019
    -http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html

  • How i can delete my billing information from my Iphone 5?

    So i have an apple account and everytime i download or try to update an app on my iphone, it asked me for my billing information even though the app is free. Now i just want to know how i can delete my billing information and set value "None'.
    Thanks a lot for any help!

    On the phone
    go to settings
    go to itunes & app store
    select the apple id at the top of the screen
    select view apple id
    sign in
    you should be able to set it to none there

  • HT1918 Need help for changing billing information.

    I couldn't change my billing information for my Apple ID. It rejects and says,"Please contact iTunes support to complete the transactions". I did contact them but nothing helps.

    Hello,
    You should be able to bring up multiple IP's on your machine so that you can have both up until the new one takes over or the old one expires.
    I haven't done this for awhile, but I think you would use something like:
    ifconfig hme0:2 plumb
    ifconfig hme0:2 202.68.216.40 netmask 255.255.255.0 up
    route add default 202.68.216.1
    NOTE: you would need to change the hme0 to the appropriate NIC for your system, and the interface# and IP addresses as needed.
    If that works and the IP is reachable from outside, you could then update the:
    /etc/hosts
    /etc/netmasks
    /etc/defaultrouter
    And reboot. Hope this helps.

  • Message: changed billing information - but I haven't changed anything!

    Hi!
    With only 3 months of using itunes, I've been a rather new but happy user until I upgraded to iTunes 6.0.1.3. Now whenever I'm trying to buy a song I get the information that my billing information has changed (which isn't true, I've always been using the same credit card which worked fine) and when I add the missing information, the song doesn't download and the information doesn't seem to be saved.
    Please help me! I can't buy anything anymore!

    Well, that's good to know, at least it's not something on your PC.
    Hmm, I really don't know much about different country setups. You could try pasting this URL into internet explorer to see if the music store comes up.
    url phobos.apple.com/WebObjects/MZStore.woa/wa/storeFront.
    That has worked for some folks in USA.

  • Can't change any information in my Apple ID except my name

    I have had my Apple ID for years - during .mac and Mobileme and I have always had the same ID.
    Now when I try to update any information except my name it doesn't show any change at all.
    I can't update my phone numbers or edit/delete/add alternate email addresses and emails for verifying email accounts are not sent?
    My Apple ID is fully working - no problems at all with anything.
    It is just that I have changed my phone numbers and alternate email address and now I can't change it in my Apple ID.
    Please notice that I am NOT trying to change my Apple ID - I want to keep the primary email address and Apple ID just the way they are (my [email protected] address)
    I just want to be able to add and delete alternate email addresses and to be able to verify them.
    The support from Apple's side on this issue is very unacceptable - they will only talk with me if I am on an Apple Care plan.... or charge me.
    How can they even think of charging people for their own malfunctioning services??
    I REALLY hope that I can get a solution from you guys!!

    I am having the SAME problem.
    I just switched to the Icloud merge today. I too have had a .mac account for quite some time.
    I need to change my alternative email and some other info, as well as my time stamp is wrong for emails in my inbox and I can not change anything about my account in general.
    Heck, I don't even know WHERE to look to change my account information.
    Again - I want to change account information, NOT my Apple ID.
    The email problem is very concerning since it's about 6 hours off and I needed to reply to some contacts in a timely manner. I have no clue when they could have been sent in real time.

  • HT1918 how to change billing address

    I bought my Iphone 4s in Canada, Now I'm back to Thailand. I would like to change billing address to my address in Thailand but I cant change it. i dont know how to do. I still have $0.55 credit in my account. that's not enough to spend any application and doesnt have redeem card in Thailand.
    can you give me a suggestion, please.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How can i change billing and profile names?

    I want to enroll the iOS Developer Program, the one of the $99... But I'm 15 years old, and don't have an credit card, so, my father had to lend me his.
    But there at the forms you have to fill, they say the name has to be the same as on the credit card, but if i do so, my father's name that would be there, can i change it, put my father's name on the billing info, and mine's on the profile info, (the one is shown on app store)?

    No.  The names must be the same.
    Your father can join the program and you can do all the work.
    But his name will appear in the App Store.
    Addendum:  And your father will be legally responsible for any interactions you have with the Apple Developer Program.

  • I need to change billing information so that only my purchases go to my account following a separation from my wife

    I want change my billing information to my own account
    Separate products that have normally been taken from the same account
    Update and purchase my own apps
    And reminders that purchases need to come to me not my ex

    Content and Apple IDs -
    Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

  • Cost me to change billing information

    to day i was downloading music and all the sudden itunes told me that my billing information was wrong and so my card was declined. Meanwhile while i tried to get ahold of my bannk itunes had charged me the cost of the songs i had downloaded several times. I striaghtened out my billing information but the charges remain. Will i get my money back??? Hope so hate to change music store again.

    Each time that you change your card details on your account a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - your card issuer should remove them from your card within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    As with many other merchants, the iTunes Store and Mac App Store places an authorization hold on your payment card account for the approximate amount of any purchase you make. If you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your payment card account, usually in the amount of 1 USD or the local currency equivalent, to verify your account information.

  • My computer signed me up with my old email and now I can't change my information because I don't know my old information

    A long time agon I had an itunes account and I deleted it off my computer.  Last night I downloaded itunes again on my computer and I didn't realize it used my old username.  I can't change it b/c I don't have that old email and none of my personal information is matchiing.  I want my new username to be associated wtih my itunes account so it will sync with my ipad

    I think I was able to sign in w my new I'd but I thought it would automatically be in my iTunes account on my iPad....do I have to sync it still?  If I was given 5free gb of iCloud why is my PC telling me I have to pay

  • How do you change billing information

    i was woundering how to get the information for the i pod touch off a card

    Accepted forms of payment  >  http://support.apple.com/kb/HT5552
    Changing Account Information  >  http://support.apple.com/kb/HT1918
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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